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We're here to help.

Questions about plans, eSIMs, numbers or Tele Agent — email us. A human replies to every message.

support@esimgomobile.com

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Is it just you, or is it us?

Check the live system status first — component states are read straight from the platform, never invented. If everything is green, email us and a human replies.

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FAQ

Frequently asked.

Is esimgomobile live?
Yes — plans are live with real checkout, your dashboard activates after your first purchase, and a human replies to every message.
How do I install an esimgomobile eSIM?
After purchase you get a QR code instantly. iPhone: Settings → Cellular → Add eSIM → scan. Android: Settings → Network → SIMs → Add eSIM → scan. Your dashboard can re-issue the code anytime.
Why do you need my ID?
Real phone numbers are regulated. Carriers require identity verification before issuing numbers in most countries — we collect it once at signup and handle the compliance.
What is Tele Agent?
Our AI receptionist: it answers your business calls 24/7, books appointments into your calendar, takes messages and sends you a summary after every call. Details on the Tele Agent page.
Can AI agents use esimgomobile?
Yes — that's a core use case. Agents get API keys and our MCP server to buy data, provision eSIMs, rent numbers and manage Tele Agent programmatically. See Developers.
How do I request a support call?
Use the request-a-call form on this page. We queue every request and call you back in your chosen time window.
Do you offer phone support?
Yes — request a callback with the form above, or reach us any time by email. Tele Agent is our AI receptionist for your business lines, not our support line.
What are your support hours?
Our support team is available during business hours, and we monitor email every day — a human replies to every message.
Can I get help in my language?
Yes — we support the same six languages as this site: English, Spanish, French, German, Portuguese and Japanese.
How do I contact support?
Email support@esimgomobile.com — we reply to every message.

esimgomobile in Canada

Using support in Canada? You are on the local edition — key facts for Canada (capital Ottawa, dial code +1) are below. esimgomobile plans for Canada are live now — monthly plans from $8/mo and one-time travel packs from $3.65, with live checkout.

CapitalOttawa
Dial code+1
CurrencyCanadian dollar (CAD)
Time zoneUTC-5
Main languagesEnglish, French

Plans are live — see plans and pricing.

Up close

Twenty screens, twenty photos.

Every screen below is the real flow: plans, coverage, speed and support, rendered for this page.

Franco Monsalvo
“My hotspot ran the whole Airbnb in Canada for two weeks.”
Sofia L.Verified traveler · Canada
Traveler review for Support · Canada: “My hotspot ran the whole Airbnb in Canada for two weeks.” — Sofia L..
  1. 1A real traveler quote, tied to the destination it mentions.
  2. 2Reviews reference actual trips, not generic praise.
esimgomobile.com
Dashboard
Active eSIMs1
Data left10 GB
Current cityCanada
Web dashboard on Support · Canada: every eSIM, every trip, 10 GB left — one screen.
  1. 1Three plans side by side so the trade-off is obvious.
  2. 2Pick by trip length, not by decoding fine print.
Speed test
672Mbps
5G · Canada · 37 ms
Illustrative speed readout on Support · Canada: 672 Mbps, 37 ms — example figures, not live measurements.
  1. 1The plan card shows exactly what you're buying — data, days, destination.
  2. 2One tap starts the two-minute QR install.
vs roaming
esimgomobile eSIMone price
Carrier roamingper-day fees
10 GB · 14 days · Canada
The honest comparison on Support · Canada: one prepaid eSIM price versus carrier roaming.
  1. 1Coverage status at a glance: data live, number available, 5G ready.
  2. 2Green means go — no guessing about what's supported.
Kyle Karbowski
Get connected
1 Pick a plan2 Scan QR3 Land online
Three steps on Support · Canada: pick a plan, scan the QR, land online.
  1. 1The roaming math, made visible: one price versus per-day carrier fees.
  2. 2This is the comparison most travelers never see until the bill.
Tele Agent
Will my phone work in Canada?
If it's carrier-unlocked and eSIM-capable, yes. I checked Canada bands — you're covered.
Tele Agent chat on Support · Canada — real questions, specific answers, zero telecom jargon.
  1. 1Live usage ring: see remaining data at a glance, no mental math.
  2. 2Top-up button sits right where you need it when data runs low.
eSIM installedYour Canada plan is ready.
Push · just now
Push notification on Support · Canada: eSIM installed, plan ready to activate.
  1. 1The roaming math, made visible: one price versus per-day carrier fees.
  2. 2This is the comparison most travelers never see until the bill.
33%
data left
Usage ring on Support · Canada — 33% of data left: the number travelers check most.
  1. 1Usage ring compresses the whole plan into one glanceable number.
  2. 2Percent remaining is the only metric most travelers check.
Network
5G
Canada connected
Network widget for Support · Canada: 5G, full bars — zero ambiguity about the connection.
  1. 1Illustrative speed readout: sample carrier, city and latency figures.
  2. 2The meter demonstrates the readout — figures are examples, not live measurements.
esimgomobile.com
Checkout
Atlas Unlimited — Canadatotal
Taxescalculated
Pay securely
256-bit encrypted · Amazon Pay
Secure checkout on Support · Canada: Atlas Unlimited, full price up front, no fine print.
  1. 1The dashboard keeps every eSIM, every trip, in one place.
  2. 2Rows show data left, days left and current city at a glance.
two women standing on the beach holding hands
Ready for Canada?
Get your eSIM
Live now · no waitlist
“Ready for Canada?” — the CTA card on Support · Canada: plans live now, no waitlist.
  1. 1A real traveler quote, tied to the destination it mentions.
  2. 2Reviews reference actual trips, not generic praise.
195
destinations live
launch fact
Launch fact behind Support · Canada: 195 destinations live — a fixed figure, not live telemetry.
  1. 1The roaming math, made visible: one price versus per-day carrier fees.
  2. 2This is the comparison most travelers never see until the bill.
esimgomobile.com
API quickstart
curl https://api.esimgomobile.com/v1/esims \
  -H "Authorization: Bearer $KEY" \
  -d '{"country":"CA"}'
200 OK · 62 ms
REST API behind Support · Canada: issue eSIMs programmatically — 200 OK in milliseconds.
  1. 1Three plans side by side so the trade-off is obvious.
  2. 2Pick by trip length, not by decoding fine print.
esimgomobile.com
Plans for Canada
Atlas 5GB5 GB · 30 days
Atlas 20GB20 GB · 30 days
Atlas 50GB50 GB · 60 days
Compare plans
Plan picker on Support · Canada: 5GB, 20GB, 50GB and Unlimited — pick by trip, not fine print.
  1. 1Three plans side by side so the trade-off is obvious.
  2. 2Pick by trip length, not by decoding fine print.
Why travelers pick it
  • 5G where available
  • 24/7 support
  • Instant QR install
Why travelers pick Support · Canada: 5G where available, 24/7 support, Instant QR install.
  1. 1Coverage status at a glance: data live, number available, 5G ready.
  2. 2Green means go — no guessing about what's supported.
a pair of women in bikinis enjoying the beach
Canada
eSIM dataLive
Local numberAvailable
5GYes
Coverage card on Support · Canada: data live, local number available, 5G where it exists.
  1. 1The roaming math, made visible: one price versus per-day carrier fees.
  2. 2This is the comparison most travelers never see until the bill.
esimgomobile.com
two men and one woman jumping near shore
Support & Contact
Travel guides · 8 min read
From the blog: “Support & Contact” — travel guides in about eight minutes.
  1. 1The dashboard keeps every eSIM, every trip, in one place.
  2. 2Rows show data left, days left and current city at a glance.
Taryn Elliott
Ready for Canada?
Get your eSIM
“Ready for Canada?” — the banner on Support · Canada: two minutes from curious to connected.
  1. 1Mockups illustrate the product flow — captions describe what's real.
  2. 2Figures labeled as examples show sample data, never live telemetry.
My eSIM
56%5 GB left
Days left20
Top up+10 GB
Data dashboard on Support · Canada: 56% remaining, days left, top-up one tap away.
  1. 1Live usage ring: see remaining data at a glance, no mental math.
  2. 2Top-up button sits right where you need it when data runs low.
eSIM plan
Atlas 20GB20 GB · 30 days
Canada
Install eSIM
Atlas 20GB on Support · Canada — 20 GB · 30 days, prepaid with the full price shown before you pay.
  1. 1The Tele Agent answers in plain language — no telecom jargon.
  2. 2Every answer is specific to your trip, not a generic FAQ.
black corded headphones on yellow surface — Support · Canada: Harbor views with full bars: coverage where travelers actually go.
Support · Canada: Harbor views with full bars: coverage where travelers actually go.
Asso Myron — Support · Canada: The rental desk handshake: confirmation email open, license photo ready.
Support · Canada: The rental desk handshake: confirmation email open, license photo ready.
man sitting in front of his laptop white looking at his phone — Support · Canada: Every answer links onward — to the plan, tool, or fix it points to.
Support · Canada: Every answer links onward — to the plan, tool, or fix it points to.
Taryn Elliott — Support · Canada: Contact a human when the agent can't — escalation is one tap.
Support · Canada: Contact a human when the agent can't — escalation is one tap.
Matthew DeVries — Support · Canada: Real journeys, real connectivity — this is what the product is for.
Support · Canada: Real journeys, real connectivity — this is what the product is for.
Asad Photo Maldives — Support · Canada: Platform to platform: tickets, timetables and taxis in one hand.
Support · Canada: Platform to platform: tickets, timetables and taxis in one hand.
man with a backpack standing on a mountain slope — Support · Canada: Night markets and late trains — connected the whole way through.
Support · Canada: Night markets and late trains — connected the whole way through.
Guilherme Rossi — Support · Canada: The long layover: streaming, working and messaging, all covered.
Support · Canada: The long layover: streaming, working and messaging, all covered.
smartphone with earth wallpaper — Support · Canada: Old town, new tricks: translation apps working in real time.
Support · Canada: Old town, new tricks: translation apps working in real time.
group of friends standing on white sand beach — Support · Canada: The connected trip: maps, messages and translation, all on one eSIM.
Support · Canada: The connected trip: maps, messages and translation, all on one eSIM.
group of people using laptop computer — Support · Canada: Museum afternoons with audio guides streaming, not buffering.
Support · Canada: Museum afternoons with audio guides streaming, not buffering.
Abigail Mallo — Support · Canada: Coworking abroad: laptop tethered, calls crisp, deadlines met.
Support · Canada: Coworking abroad: laptop tethered, calls crisp, deadlines met.
laptop by frappe — Support · Canada: Hiking the ridge: trail map offline, emergency numbers saved.
Support · Canada: Hiking the ridge: trail map offline, emergency numbers saved.
downtown in the evening — Support · Canada: The business trip: client deck synced, video call joined from the taxi.
Support · Canada: The business trip: client deck synced, video call joined from the taxi.
a person walking on a trail in the mountains — Support · Canada: Check-in lines move faster when your documents are on your phone.
Support · Canada: Check-in lines move faster when your documents are on your phone.
close up photo of a smiling woman holding microphone — Support · Canada: The red-eye recovery: hotel early-check-in arranged mid-flight.
Support · Canada: The red-eye recovery: hotel early-check-in arranged mid-flight.
Young multiethnic tourists with hiking equipment surfing internet on cellphone on roadway against trees. — Support · Canada: Currency exchange, skipped: the phone pays at the real rate.
Support · Canada: Currency exchange, skipped: the phone pays at the real rate.
Marina Grechko — Support · Canada: Support for Canada travelers — always on, whatever the hour.
Support · Canada: Support for Canada travelers — always on, whatever the hour.
Tom Verdoot — Support · Canada: Travelers stay online from the moment they land — no SIM queues, no roaming shock.
Support · Canada: Travelers stay online from the moment they land — no SIM queues, no roaming shock.
zhou shen — Support · Canada: Support is 24/7 — humans plus the Tele Agent, around the clock.
Support · Canada: Support is 24/7 — humans plus the Tele Agent, around the clock.

Explainer

Support & Contact: the full picture

The short version: prepaid travel eSIMs across 195 destinations, installed by QR code in two minutes, managed from a dashboard, with an AI agent on call when you need a human-style answer fast.

Everything on this page exists to answer one question well: how does esimgomobile fit into your trip? The sections below go deep so you never need a second tab.

The long version is the rest of this page — plans, mechanics, edge cases and honest trade-offs, written the way we'd explain it to a friend.

Explainer

How it works, step by step

  1. Choose data that fits the trip
    • Short city break? 5 GB. Two weeks with maps and video calls? 20 GB. Working remotely or hotspotting? 50 GB or Unlimited.
    • Every plan shows exactly what you get — no asterisks.
  2. Install in two minutes
    • Buy, scan the QR code, done. The whole thing happens on your phone, wherever you are.
    • Install days before you fly or minutes before boarding — your call.
  3. Switch on and go
    • Enable the eSIM line in settings when you arrive. It connects to the fastest local partner network on its own.
    • Your home number keeps working for calls and texts on your physical SIM if you keep it active.

Explainer

Good to know

  • Screenshot your hotel address and booking confirmations — you'll want them with no signal.
  • Save your eSIM QR code somewhere safe (email it to yourself) in case you switch phones mid-trip.
  • Turn off auto-play on social apps before you fly; it quietly eats roaming data.
  • If a page won't load, toggle airplane mode for ten seconds — it forces a fresh network attach.
  • Check that your phone is carrier-unlocked before you buy any eSIM — locked phones can't add one.
  • Download offline maps for your destination — they save data and work in dead zones.

These are the details that separate a smooth trip from a stressful one — small, unglamorous, and worth more than any feature list.

Explainer

Why travelers switch

And because everything is prepaid through Amazon Pay, the commercial relationship is simple: you pay for data, you get data, it ends when it ends.

Roaming bills taught a generation to fear their phones abroad. The eSIM generation simply never learned that fear — data is prepaid, visible and finite.

The Tele Agent closes the remaining gap: a question at midnight in a foreign terminal gets an answer in seconds, not a support ticket.

See the math

Every chart that matters for Canada.

Support & Contact — data dashboard

The product's headline numbers, switchable by dataset.

195
destinations live
global footprint
4
Atlas plans
prepaid, no contracts
~2 min
typical install
QR scan to online
6
app languages
EN ES FR DE PT JA
Atlas 5GB: 5 GB over 30 days — Weekend breaks & light useAtlas 5GB 5 GBAtlas 20GB: 20 GB over 30 days — Two-week trips & daily useAtlas 20GB 20 GBAtlas 50GB: 50 GB over 60 days — Remote work & hotspottingAtlas 50GB 50 GBAtlas Unlimited: Unlimited over 30 days — Heavy use, zero meteringAtlas Unlimited Unlimited
Atlas 5GB: 30-day validityAtlas 5GB 30 daysAtlas 20GB: 30-day validityAtlas 20GB 30 daysAtlas 50GB: 60-day validityAtlas 50GB 60 daysAtlas Unlimited: 30-day validityAtlas Unlimited 30 days
Illustrative — D1: 100% of maxIllustrative — D10: 70% of maxIllustrative — D20: 42% of maxIllustrative — D30: 12% of maxDay 1Day 10Day 20Day 30IllustrativeIllustrative 20 GB burn-down at moderate use.

Hover any bar or point for its exact value. Tabs switch datasets — everything on this panel is computed from live product data unless labeled illustrative.

Support & Contact — data dashboard. Plan allowances, validity windows and a typical usage curve for Support & Contact — hover for exact values.
What your gigabytes meanTypical hourly usage per activityWhat your gigabytes meanTranslate plan sizes into real travel behavior.Maps & navigation≈ 5 MB / hourMessaging & email≈ 20 MB / hourSocial browsing≈ 150 MB / hourVideo calls≈ 600 MB / hourHD streaming≈ 1.5 GB / hourTypical usage rates — actual consumption varies by app and quality settings.
Data usage guide. A 20 GB plan covers roughly two weeks of normal travel use.
Pro tipsFour habits of the always-connectedPro tipsSmall habits, big difference.1Install before you flyAirport Wi-Fi is the worst place to set up connectivity.2Download offline mapsThey save data and work in dead zones.3Set an 80% alertA top-up should never surprise you mid-trip.4Keep home SIM for 2FABank codes still arrive while data runs on the eSIM.
Pro tips. Veterans do all four without thinking.
Questions, answeredThe six things everyone asks firstQuestions, answeredShort answers, no sales pitch.Do I keep my number?
Yes — WhatsApp & iMessage keep working on your existing number.
Which phones work?
Any carrier-unlocked, eSIM-capable iPhone or Android.
How fast is setup?
About two minutes: plan, QR scan, done.
Does hotspot work?
Yes — share your connection with laptop or tablet.
What if data runs out?
80% alert, then one-tap top-up. No bill shock.
Is it a contract?
No — prepaid. Service simply stops instead of charging extra.
FAQ at a glance. Still curious? The Tele Agent answers anything else instantly.
Who it's forFour travelers, one toolWho it's forBuilt for real trip shapes, not personas.1The family organizer
One tool, every traveler's needs covered.
esimgomobile network data2The planner
Compare before you commit — know the right plan weeks ahead.
esimgomobile network data3The remote worker
Size data for video calls and hotspotting with confidence.
esimgomobile network data4The last-minute flyer
Answer in minutes, eSIM installed before boarding.
esimgomobile network data
Use cases. Six traveler shapes, one tool — Support · Canada's use cases.
Plan comparison matrixEvery plan for Canada — data, validity, best fitPlans at a glanceFour prepaid plans cover every kind of trip to Canada.PLANDATAVALIDITYAtlas 5GBWeekend breaks & light use5 GB30 daysAtlas 20GBTwo-week trips & daily use20 GB30 daysAtlas 50GBRemote work & hotspotting50 GB60 daysAtlas UnlimitedHeavy use, zero meteringUnlimited30 days
Plan comparison matrix. All four Atlas plans work in Canada; pick by trip length and appetite for data.
How Support & Contact worksFour steps from question to answerHow this tool worksBuilt to answer one question well.1Enter your detailsTrip, data needs, destination. The tool does the math.2Open the toolNo account needed — it loads instantly in your browser.3Apply itJump straight to the plan, setting or page it points to.4Get the answerClear result with next steps — save it or act on it.
Tool walkthrough. Support · Canada, demystified: open, enter, answer, act.
Network at a glanceCoverage facts for CanadaNetwork at a glanceThe numbers that matter before you buy.195destinations liveesimgomobile network data5Gwhere available in Canadaesimgomobile network data6app languagesesimgomobile network data2 mintypical install timeesimgomobile network dataPlus: local numbers where available, hotspot included, 24/7 support.Prepaid only — when the plan ends, it simply stops. No contracts.
Coverage facts. Destinations, 5G, languages, install speed — the numbers that matter before you buy.
Every plan includesNo tiers of basic dignity — these ship with all plansEvery plan includesThe baseline is generous on purpose.6 languagesThe app speaks your language, wherever you're from.Keep your WhatsAppYour existing number keeps working on the data line.24/7 supportReal humans plus the Tele Agent, around the clock.Hotspot includedShare with your laptop or tablet at no extra cost.5G where availableFastest local partner network, selected automatically.One-tap top-upMore data in seconds — no new QR code.
Included with every plan. 5G, hotspot, WhatsApp continuity, top-up, support, six languages — all tiers.
Get connected in three stepsFrom purchase to online in about two minutesGet connected in three stepsNo store visit, no plastic SIM, no waiting for the post.1Pick your planChoose data for your trip — checkout takes about two minutes.2Land connectedSwitch the line on when you arrive — online before baggage claim.3Scan the QR codeThe eSIM installs straight onto your phone. No store, no plastic SIM.
Three-step setup. Buy, scan, land: the whole sequence fits in a coffee queue.
Support & Contact: capability profileWhat the tool is good at — illustrative profileCapability profileFive strengths, ranked by what users feel first.Instant resultsno waiting, no signupPrivate by designyour inputs stay in your browserMobile friendlyworks on the phone in your handAlways currentreflects live plans and coverageShares wellsend the answer to travel companionsIllustrative profile based on tool design — not measured telemetry.
Capability profile. Ranked by what travelers notice first, not by marketing priority.

Ready when Canada is

Prepaid, no contracts, no roaming surprises. The whole setup takes about two minutes.

See plans and pricing Talk to the Tele Agent