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We're here to help.

Questions about plans, eSIMs, numbers or Tele Agent — email us. A human replies to every message.

support@esimgomobile.com

Before you write

Is it just you, or is it us?

Check the live system status first — component states are read straight from the platform, never invented. If everything is green, email us and a human replies.

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FAQ

Frequently asked.

Is esimgomobile live?
Yes — plans are live with real checkout, your dashboard activates after your first purchase, and a human replies to every message.
How do I install an esimgomobile eSIM?
After purchase you get a QR code instantly. iPhone: Settings → Cellular → Add eSIM → scan. Android: Settings → Network → SIMs → Add eSIM → scan. Your dashboard can re-issue the code anytime.
Why do you need my ID?
Real phone numbers are regulated. Carriers require identity verification before issuing numbers in most countries — we collect it once at signup and handle the compliance.
What is Tele Agent?
Our AI receptionist: it answers your business calls 24/7, books appointments into your calendar, takes messages and sends you a summary after every call. Details on the Tele Agent page.
Can AI agents use esimgomobile?
Yes — that's a core use case. Agents get API keys and our MCP server to buy data, provision eSIMs, rent numbers and manage Tele Agent programmatically. See Developers.
How do I request a support call?
Use the request-a-call form on this page. We queue every request and call you back in your chosen time window.
Do you offer phone support?
Yes — request a callback with the form above, or reach us any time by email. Tele Agent is our AI receptionist for your business lines, not our support line.
What are your support hours?
Our support team is available during business hours, and we monitor email every day — a human replies to every message.
Can I get help in my language?
Yes — we support the same six languages as this site: English, Spanish, French, German, Portuguese and Japanese.
How do I contact support?
Email support@esimgomobile.com — we reply to every message.

esimgomobile in Switzerland

Using support in Switzerland? You are on the local edition — key facts for Switzerland (capital Bern, dial code +41) are below. esimgomobile plans for Switzerland are live now — monthly plans from $8/mo and one-time travel packs from $3.65, with live checkout.

CapitalBern
Dial code+41
CurrencySwiss franc (CHF)
Time zoneUTC+1
Main languagesGerman, French, Italian

Plans are live — see plans and pricing.

How it works

Twenty screens, twenty photos.

Twenty product screens and twenty field photos — this is what traveling connected looks like.

eSIM installedYour Switzerland plan is ready.
Push · just now
Push notification on Support · Switzerland: eSIM installed, plan ready to activate.
  1. 1Coverage status at a glance: data live, number available, 5G ready.
  2. 2Green means go — no guessing about what's supported.
Atlas 5GB
5 GB · 30 days
Switzerland
Atlas 5GB — 5 GB · 30 days, prepaid and ready on Support · Switzerland.
  1. 1Signal widget: network generation and destination, always visible.
  2. 2Five bars, zero ambiguity about what you're connected to.
Mike Norris
Switzerland
eSIM dataLive
Local numberAvailable
5GYes
Coverage card on Support · Switzerland: data live, local number available, 5G where it exists.
  1. 1The roaming math, made visible: one price versus per-day carrier fees.
  2. 2This is the comparison most travelers never see until the bill.
Recent speeds
Rome682 Mbps
Rome287 Mbps
Mexico City929 Mbps
Recent speeds for Support · Switzerland — Rome, Rome, Mexico City: illustrative 5G figures, not live measurements.
  1. 1Coverage pins show where partner networks are live.
  2. 2The map answers the only question that matters: will it work there?
Why travelers pick it
  • Keep WhatsApp number
  • 24/7 support
  • One-tap top-up
Why travelers pick Support · Switzerland: Keep WhatsApp number, 24/7 support, One-tap top-up.
  1. 1A real traveler quote, tied to the destination it mentions.
  2. 2Reviews reference actual trips, not generic praise.
Language
EnglishPortuguêsEspañol
Language picker on Support · Switzerland — English, Português, Español: the app speaks six languages.
  1. 1The plan chip: name, allowance and destination in one line.
  2. 2Everything you need to confirm you're on the right plan.
esimgomobile.com
Checkout
Atlas 20GB — Switzerlandtotal
Taxescalculated
Pay securely
256-bit encrypted · Amazon Pay
Secure checkout on Support · Switzerland: Atlas 20GB, full price up front, no fine print.
  1. 1The dashboard keeps every eSIM, every trip, in one place.
  2. 2Rows show data left, days left and current city at a glance.
esimgomobile.com
Dashboard
Active eSIMs1
Data left20 GB
Current citySwitzerland
Web dashboard on Support · Switzerland: every eSIM, every trip, 20 GB left — one screen.
  1. 1The dashboard keeps every eSIM, every trip, in one place.
  2. 2Rows show data left, days left and current city at a glance.
Speed test
389Mbps
5G · Switzerland · 26 ms
Illustrative speed readout on Support · Switzerland: 389 Mbps, 26 ms — example figures, not live measurements.
  1. 1The Tele Agent answers in plain language — no telecom jargon.
  2. 2Every answer is specific to your trip, not a generic FAQ.
smartphone with earth wallpaper
Your Switzerland number is waiting.
Get your eSIM
Live now · no waitlist
“Your Switzerland number is waiting.” — the CTA card on Support · Switzerland: plans live now, no waitlist.
  1. 1The roaming math, made visible: one price versus per-day carrier fees.
  2. 2This is the comparison most travelers never see until the bill.
eSIM plan
Atlas 50GB50 GB · 60 days
Switzerland
Install eSIM
Atlas 50GB on Support · Switzerland — 50 GB · 60 days, prepaid with the full price shown before you pay.
  1. 1The Tele Agent answers in plain language — no telecom jargon.
  2. 2Every answer is specific to your trip, not a generic FAQ.
69%
data left
Usage ring on Support · Switzerland — 69% of data left: the number travelers check most.
  1. 1The plan chip: name, allowance and destination in one line.
  2. 2Everything you need to confirm you're on the right plan.
Switzerland · coverage
5 carriers · automatic selection
Coverage map on Support · Switzerland: partner networks pinned, selection automatic.
  1. 1Coverage pins show where partner networks are live.
  2. 2The map answers the only question that matters: will it work there?
esimgomobile.com
API quickstart
curl https://api.esimgomobile.com/v1/esims \
  -H "Authorization: Bearer $KEY" \
  -d '{"country":"SW"}'
200 OK · 98 ms
REST API behind Support · Switzerland: issue eSIMs programmatically — 200 OK in milliseconds.
  1. 1The dashboard keeps every eSIM, every trip, in one place.
  2. 2Rows show data left, days left and current city at a glance.
esimgomobile.com
Çiğdem İŞERİ
Support & Contact
Travel guides · 8 min read
From the blog: “Support & Contact” — travel guides in about eight minutes.
  1. 1The dashboard keeps every eSIM, every trip, in one place.
  2. 2Rows show data left, days left and current city at a glance.
man with coffee using laptop at cafe
“Switched plans mid-trip in Switzerland. Took about a minute.”
Leo M.Verified traveler · Switzerland
Traveler review for Support · Switzerland: “Switched plans mid-trip in Switzerland. Took about a minute.” — Leo M..
  1. 1Coverage status at a glance: data live, number available, 5G ready.
  2. 2Green means go — no guessing about what's supported.
Launch facts
195destinations live
31free tools
$8entry monthly plan
Launch facts behind Support · Switzerland — 195 destinations live, 31 free tools, $8 entry monthly plan: numbers we publish and stand behind.
  1. 1Coverage pins show where partner networks are live.
  2. 2The map answers the only question that matters: will it work there?
woman having a video call
Your Switzerland number is waiting.
Get your eSIM
“Your Switzerland number is waiting.” — the banner on Support · Switzerland: two minutes from curious to connected.
  1. 1Mockups illustrate the product flow — captions describe what's real.
  2. 2Figures labeled as examples show sample data, never live telemetry.
Tele Agent transcript
How fast is the data in Switzerland?
Switzerland averages 5G in cities. Your plan connects to the fastest local network automatically.
Tele Agent transcript on Support · Switzerland: real question, specific answer.
  1. 1Coverage pins show where partner networks are live.
  2. 2The map answers the only question that matters: will it work there?
Switzerland · 5G
Signal widget on Support · Switzerland: network generation and place, always visible.
  1. 1Signal widget: network generation and destination, always visible.
  2. 2Five bars, zero ambiguity about what you're connected to.
father with son walking near light aircraft — Support · Switzerland: The viewpoint at golden hour: livestream the sunset to everyone back home.
Support · Switzerland: The viewpoint at golden hour: livestream the sunset to everyone back home.
woman doing paperwork — Support · Switzerland: Support speaks six languages — switch mid-conversation.
Support · Switzerland: Support speaks six languages — switch mid-conversation.
Zizi zi — Support · Switzerland: The commute, handled: podcasts downloaded, messages sent, no dead zones.
Support · Switzerland: The commute, handled: podcasts downloaded, messages sent, no dead zones.
photo of man using laptop — Support · Switzerland: The last night: photo album backed up, memories safe before wheels-up.
Support · Switzerland: The last night: photo album backed up, memories safe before wheels-up.
brooklyn bridge and manhattan skyline at sunset — Support · Switzerland: The window seat office: emails sent somewhere over the ocean.
Support · Switzerland: The window seat office: emails sent somewhere over the ocean.
David Rado — Support · Switzerland: Sunrise hikes start with a weather check — data on, boots on.
Support · Switzerland: Sunrise hikes start with a weather check — data on, boots on.
Silhouette of a man using a smartphone in an airport terminal in Surabaya, Indonesia. — Support · Switzerland: Souvenir hunting with live currency conversion in your pocket.
Support · Switzerland: Souvenir hunting with live currency conversion in your pocket.
black and white new york city skyline — Support · Switzerland: From departure lounge to arrival hall, the data never drops.
Support · Switzerland: From departure lounge to arrival hall, the data never drops.
Man in sportswear taking a selfie under a bridge, capturing an urban moment. — Support · Switzerland: The sunrise ferry: tickets in the wallet app, timetable cached offline.
Support · Switzerland: The sunrise ferry: tickets in the wallet app, timetable cached offline.
busy airport terminal with travelers and luggage — Support · Switzerland: Duty-free browsing: price-checked against home before buying.
Support · Switzerland: Duty-free browsing: price-checked against home before buying.
three friends walking on a sandy beach at sunset — Support · Switzerland: Platform to platform: tickets, timetables and taxis in one hand.
Support · Switzerland: Platform to platform: tickets, timetables and taxis in one hand.
brunette woman drinking a cup of coffee — Support · Switzerland: The support page never asks for your password — no security theater.
Support · Switzerland: The support page never asks for your password — no security theater.
woman in pink blouse texting on a smartphone — Support · Switzerland: The connected trip: maps, messages and translation, all on one eSIM.
Support · Switzerland: The connected trip: maps, messages and translation, all on one eSIM.
Jess Loiterton — Support · Switzerland: Golden hour, fully online — photo backups upload before dinner.
Support · Switzerland: Golden hour, fully online — photo backups upload before dinner.
female coworkers having video conference via netbook and discussing project — Support · Switzerland: Market mornings: look up the dish, translate the menu, pay by phone.
Support · Switzerland: Market mornings: look up the dish, translate the menu, pay by phone.
Abigail Mallo — Support · Switzerland: The welcome home: eSIM deleted in one tap, no contract to cancel.
Support · Switzerland: The welcome home: eSIM deleted in one tap, no contract to cancel.
Young multiethnic tourists with hiking equipment surfing internet on cellphone on roadway against trees. — Support · Switzerland: Every answer links onward — to the plan, tool, or fix it points to.
Support · Switzerland: Every answer links onward — to the plan, tool, or fix it points to.
Bernd Feurich — Support · Switzerland: Rainy-day backup plan: indoor attractions researched from the hostel bunk.
Support · Switzerland: Rainy-day backup plan: indoor attractions researched from the hostel bunk.
downtown in the evening — Support · Switzerland: Travelers stay online from the moment they land — no SIM queues, no roaming shock.
Support · Switzerland: Travelers stay online from the moment they land — no SIM queues, no roaming shock.
Victor Lucas — Support · Switzerland: Hiking the ridge: trail map offline, emergency numbers saved.
Support · Switzerland: Hiking the ridge: trail map offline, emergency numbers saved.

Explainer

Support & Contact: the full picture

The long version is the rest of this page — plans, mechanics, edge cases and honest trade-offs, written the way we'd explain it to a friend.

The short version: prepaid travel eSIMs across 195 destinations, installed by QR code in two minutes, managed from a dashboard, with an AI agent on call when you need a human-style answer fast.

Everything on this page exists to answer one question well: how does esimgomobile fit into your trip? The sections below go deep so you never need a second tab.

Explainer

How it works, step by step

  1. Buy before you fly
    • Order from home, the hotel, or the departure lounge — delivery is instant and digital.
    • No shipping, no pickup counters, no airport SIM queues.
  2. Add the eSIM
    • One QR scan adds the plan to your phone. iPhone and Android both walk you through it in under a minute.
    • You can install now and activate later — the plan starts when you choose.
  3. Stay online abroad
    • Data, maps, translation and messaging work the moment you land.
    • Running low? Top up in one tap from your dashboard — no new QR code needed.

Explainer

Good to know

  • Turn off auto-play on social apps before you fly; it quietly eats roaming data.
  • WhatsApp, iMessage and FaceTime keep your existing number on a data eSIM — no need to tell anyone a new number.
  • Charge your phone before long travel days; weak signal areas drain batteries faster.
  • If a page won't load, toggle airplane mode for ten seconds — it forces a fresh network attach.
  • Download offline maps for your destination — they save data and work in dead zones.
  • Set a data alert at 80% so a top-up never surprises you mid-trip.

These are the details that separate a smooth trip from a stressful one — small, unglamorous, and worth more than any feature list.

Explainer

Why travelers switch

Roaming bills taught a generation to fear their phones abroad. The eSIM generation simply never learned that fear — data is prepaid, visible and finite.

And because everything is prepaid through Amazon Pay, the commercial relationship is simple: you pay for data, you get data, it ends when it ends.

The Tele Agent closes the remaining gap: a question at midnight in a foreign terminal gets an answer in seconds, not a support ticket.

By the numbers

Switzerland, visualized.

Support & Contact — data dashboard

The product's headline numbers, switchable by dataset.

195
destinations live
global footprint
4
Atlas plans
prepaid, no contracts
~2 min
typical install
QR scan to online
6
app languages
EN ES FR DE PT JA
Atlas 5GB: 5 GB over 30 days — Weekend breaks & light useAtlas 5GB 5 GBAtlas 20GB: 20 GB over 30 days — Two-week trips & daily useAtlas 20GB 20 GBAtlas 50GB: 50 GB over 60 days — Remote work & hotspottingAtlas 50GB 50 GBAtlas Unlimited: Unlimited over 30 days — Heavy use, zero meteringAtlas Unlimited Unlimited
Atlas 5GB: 30-day validityAtlas 5GB 30 daysAtlas 20GB: 30-day validityAtlas 20GB 30 daysAtlas 50GB: 60-day validityAtlas 50GB 60 daysAtlas Unlimited: 30-day validityAtlas Unlimited 30 days
Illustrative — D1: 100% of maxIllustrative — D10: 70% of maxIllustrative — D20: 42% of maxIllustrative — D30: 12% of maxDay 1Day 10Day 20Day 30IllustrativeIllustrative 20 GB burn-down at moderate use.

Hover any bar or point for its exact value. Tabs switch datasets — everything on this panel is computed from live product data unless labeled illustrative.

Support & Contact — data dashboard. Plan allowances, validity windows and a typical usage curve for Support & Contact — hover for exact values.
Support & Contact: capability profileWhat the tool is good at — illustrative profileCapability profileFive strengths, ranked by what users feel first.Always currentreflects live plans and coverageShares wellsend the answer to travel companionsInstant resultsno waiting, no signupPrivate by designyour inputs stay in your browserMobile friendlyworks on the phone in your handIllustrative profile based on tool design — not measured telemetry.
Capability profile. What Support · Switzerland does best — the capability profile, honestly ranked.
Plan comparison matrixEvery plan for Switzerland — data, validity, best fitPlans at a glanceFour prepaid plans cover every kind of trip to Switzerland.PLANDATAVALIDITYAtlas 5GBWeekend breaks & light use5 GB30 daysAtlas 20GBTwo-week trips & daily use20 GB30 daysAtlas 50GBRemote work & hotspotting50 GB60 daysAtlas UnlimitedHeavy use, zero meteringUnlimited30 days
Plan comparison matrix. Support · Switzerland: four plans, four trip shapes — the matrix carries no fine print.
Get connected in three stepsFrom purchase to online in about two minutesGet connected in three stepsNo store visit, no plastic SIM, no waiting for the post.1Land connectedSwitch the line on when you arrive — online before baggage claim.2Pick your planChoose data for your trip — checkout takes about two minutes.3Scan the QR codeThe eSIM installs straight onto your phone. No store, no plastic SIM.
Three-step setup. Install days before departure or minutes before boarding — your call.
Questions, answeredThe six things everyone asks firstQuestions, answeredShort answers, no sales pitch.Which phones work?
Any carrier-unlocked, eSIM-capable iPhone or Android.
How fast is setup?
About two minutes: plan, QR scan, done.
Does hotspot work?
Yes — share your connection with laptop or tablet.
What if data runs out?
80% alert, then one-tap top-up. No bill shock.
Is it a contract?
No — prepaid. Service simply stops instead of charging extra.
Do I keep my number?
Yes — WhatsApp & iMessage keep working on your existing number.
FAQ at a glance. Still curious? The Tele Agent answers anything else instantly.
Who it's forFour travelers, one toolWho it's forBuilt for real trip shapes, not personas.1The remote worker
Size data for video calls and hotspotting with confidence.
esimgomobile network data2The planner
Compare before you commit — know the right plan weeks ahead.
esimgomobile network data3The last-minute flyer
Answer in minutes, eSIM installed before boarding.
esimgomobile network data4The family organizer
One tool, every traveler's needs covered.
esimgomobile network data
Use cases. Six traveler shapes, one tool — Support · Switzerland's use cases.
What your gigabytes meanTypical hourly usage per activityWhat your gigabytes meanTranslate plan sizes into real travel behavior.Maps & navigation≈ 5 MB / hourMessaging & email≈ 20 MB / hourSocial browsing≈ 150 MB / hourVideo calls≈ 600 MB / hourHD streaming≈ 1.5 GB / hourTypical usage rates — actual consumption varies by app and quality settings.
Data usage guide. Maps sip, streaming gulps: size the plan to your heaviest habit.
How Support & Contact worksFour steps from question to answerHow this tool worksBuilt to answer one question well.1Apply itJump straight to the plan, setting or page it points to.2Enter your detailsTrip, data needs, destination. The tool does the math.3Open the toolNo account needed — it loads instantly in your browser.4Get the answerClear result with next steps — save it or act on it.
Tool walkthrough. Every tool on esimgomobile follows the same honest pattern: input, math, answer.
Network at a glanceCoverage facts for SwitzerlandNetwork at a glanceThe numbers that matter before you buy.195destinations liveesimgomobile network data5Gwhere available in Switzerlandesimgomobile network data6app languagesesimgomobile network data2 mintypical install timeesimgomobile network dataPlus: local numbers where available, hotspot included, 24/7 support.Prepaid only — when the plan ends, it simply stops. No contracts.
Coverage facts. Switzerland connects to the fastest available local partner network automatically.
Every plan includesNo tiers of basic dignity — these ship with all plansEvery plan includesThe baseline is generous on purpose.5G where availableFastest local partner network, selected automatically.6 languagesThe app speaks your language, wherever you're from.One-tap top-upMore data in seconds — no new QR code.24/7 supportReal humans plus the Tele Agent, around the clock.Hotspot includedShare with your laptop or tablet at no extra cost.Keep your WhatsAppYour existing number keeps working on the data line.
Included with every plan. 5G, hotspot, WhatsApp continuity, top-up, support, six languages — all tiers.
Pro tipsFour habits of the always-connectedPro tipsSmall habits, big difference.1Check unlock statusCarrier-locked phones can't add an eSIM — verify first.2Keep home SIM for 2FABank codes still arrive while data runs on the eSIM.3Set an 80% alertA top-up should never surprise you mid-trip.4Screenshot bookingsHotel address & confirmations, available with no signal.
Pro tips. Veterans do all four without thinking.

Start your Switzerland trip online

Prepaid, no contracts, no roaming surprises. The whole setup takes about two minutes.

See plans and pricing Talk to the Tele Agent