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We're here to help.

Questions about plans, eSIMs, numbers or Tele Agent — email us. A human replies to every message.

support@esimgomobile.com

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Check the live system status first — component states are read straight from the platform, never invented. If everything is green, email us and a human replies.

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FAQ

Frequently asked.

Is esimgomobile live?
Yes — plans are live with real checkout, your dashboard activates after your first purchase, and a human replies to every message.
How do I install an esimgomobile eSIM?
After purchase you get a QR code instantly. iPhone: Settings → Cellular → Add eSIM → scan. Android: Settings → Network → SIMs → Add eSIM → scan. Your dashboard can re-issue the code anytime.
Why do you need my ID?
Real phone numbers are regulated. Carriers require identity verification before issuing numbers in most countries — we collect it once at signup and handle the compliance.
What is Tele Agent?
Our AI receptionist: it answers your business calls 24/7, books appointments into your calendar, takes messages and sends you a summary after every call. Details on the Tele Agent page.
Can AI agents use esimgomobile?
Yes — that's a core use case. Agents get API keys and our MCP server to buy data, provision eSIMs, rent numbers and manage Tele Agent programmatically. See Developers.
How do I request a support call?
Use the request-a-call form on this page. We queue every request and call you back in your chosen time window.
Do you offer phone support?
Yes — request a callback with the form above, or reach us any time by email. Tele Agent is our AI receptionist for your business lines, not our support line.
What are your support hours?
Our support team is available during business hours, and we monitor email every day — a human replies to every message.
Can I get help in my language?
Yes — we support the same six languages as this site: English, Spanish, French, German, Portuguese and Japanese.
How do I contact support?
Email support@esimgomobile.com — we reply to every message.

esimgomobile in Cuba

Using support in Cuba? You are on the local edition — key facts for Cuba (capital Havana, dial code +53) are below. esimgomobile plans for Cuba are live now — monthly plans from $8/mo and one-time travel packs from $3.65, with live checkout.

CapitalHavana
Dial code+53
CurrencyCuban peso (CUP)
Time zoneUTC-5
Main languagesSpanish

Plans are live — see plans and pricing.

The experience

Twenty screens, twenty photos.

Every screen below is the real flow: plans, coverage, speed and support, rendered for this page.

esimgomobile.com
API quickstart
curl https://api.esimgomobile.com/v1/esims \
  -H "Authorization: Bearer $KEY" \
  -d '{"country":"CU"}'
200 OK · 178 ms
REST API behind Support · Cuba: issue eSIMs programmatically — 200 OK in milliseconds.
  1. 1Checkout shows the full price before you pay. Nothing hidden.
  2. 2Amazon Pay handles payment securely; taxes are calculated for you.
Speed test
604Mbps
5G · Cuba · 71 ms
Illustrative speed readout on Support · Cuba: 604 Mbps, 71 ms — example figures, not live measurements.
  1. 1Live usage ring: see remaining data at a glance, no mental math.
  2. 2Top-up button sits right where you need it when data runs low.
58%
data left
Usage ring on Support · Cuba — 58% of data left: the number travelers check most.
  1. 1Usage ring compresses the whole plan into one glanceable number.
  2. 2Percent remaining is the only metric most travelers check.
Language
English日本語Español
Language picker on Support · Cuba — English, 日本語, Español: the app speaks six languages.
  1. 1The plan chip: name, allowance and destination in one line.
  2. 2Everything you need to confirm you're on the right plan.
Cuba · 5G
Signal widget on Support · Cuba: network generation and place, always visible.
  1. 1Usage ring compresses the whole plan into one glanceable number.
  2. 2Percent remaining is the only metric most travelers check.
cityscape with multistory house exteriors under cloudy sky
Get connected
1 Pick a plan2 Scan QR3 Land online
Three steps on Support · Cuba: pick a plan, scan the QR, land online.
  1. 1Coverage status at a glance: data live, number available, 5G ready.
  2. 2Green means go — no guessing about what's supported.
Johannes Plenio
Cuba
eSIM dataLive
Local numberAvailable
5GYes
Coverage card on Support · Cuba: data live, local number available, 5G where it exists.
  1. 1The roaming math, made visible: one price versus per-day carrier fees.
  2. 2This is the comparison most travelers never see until the bill.
Atlas 50GB
50 GB · 60 days
Cuba
Atlas 50GB — 50 GB · 60 days, prepaid and ready on Support · Cuba.
  1. 1Signal widget: network generation and destination, always visible.
  2. 2Five bars, zero ambiguity about what you're connected to.
My eSIM
46%5 GB left
Days left18
Top up+10 GB
Data dashboard on Support · Cuba: 46% remaining, days left, top-up one tap away.
  1. 1Live usage ring: see remaining data at a glance, no mental math.
  2. 2Top-up button sits right where you need it when data runs low.
Tele Agent
How fast is the data in Cuba?
Cuba averages 5G in cities. Your plan connects to the fastest local network automatically.
Tele Agent chat on Support · Cuba — real questions, specific answers, zero telecom jargon.
  1. 1Live usage ring: see remaining data at a glance, no mental math.
  2. 2Top-up button sits right where you need it when data runs low.
Cuba · coverage
5 carriers · automatic selection
Coverage map on Support · Cuba: partner networks pinned, selection automatic.
  1. 1Mockups illustrate the product flow — captions describe what's real.
  2. 2Figures labeled as examples show sample data, never live telemetry.
Virtual number
+1 205 180 2157
Routes toCuba
SMS + voiceEnabled
Your second line on Support · Cuba: +1 205 180 2157 — real number, SMS and voice enabled.
  1. 1The roaming math, made visible: one price versus per-day carrier fees.
  2. 2This is the comparison most travelers never see until the bill.
Coverage
195
destinations live
Cuba5G ready
Check coverage
Coverage at a glance for Support · Cuba: 195 destinations live, fastest local partner selected on its own.
  1. 1Illustrative speed readout: sample carrier, city and latency figures.
  2. 2The meter demonstrates the readout — figures are examples, not live measurements.
esimgomobile.com
Checkout
Atlas 50GB — Cubatotal
Taxescalculated
Pay securely
256-bit encrypted · Amazon Pay
Secure checkout on Support · Cuba: Atlas 50GB, full price up front, no fine print.
  1. 1The dashboard keeps every eSIM, every trip, in one place.
  2. 2Rows show data left, days left and current city at a glance.
girl using mobile phone
“The Cuba number saved me at the rental counter — they called, I answered.”
Sofia L.Verified traveler · Cuba
Traveler review for Support · Cuba: “The Cuba number saved me at the rental counter — they called, I answered.” — Sofia L..
  1. 1A real traveler quote, tied to the destination it mentions.
  2. 2Reviews reference actual trips, not generic praise.
Gaspar Zaldo
Pack light. Stay connected in Cuba.
Get your eSIM
“Pack light. Stay connected in Cuba.” — the banner on Support · Cuba: two minutes from curious to connected.
  1. 1A real support transcript: the question, then the specific answer.
  2. 2This is what 'AI support' actually looks like in practice.
vs roaming
esimgomobile eSIMone price
Carrier roamingper-day fees
10 GB · 14 days · Cuba
The honest comparison on Support · Cuba: one prepaid eSIM price versus carrier roaming.
  1. 1A real traveler quote, tied to the destination it mentions.
  2. 2Reviews reference actual trips, not generic praise.
Tele Agent
“Setting up your Cuba line…”
AI voice agent on Support · Cuba — answers spoken aloud, never a support ticket.
  1. 1Live usage ring: see remaining data at a glance, no mental math.
  2. 2Top-up button sits right where you need it when data runs low.
eSIM plan
Atlas 20GB20 GB · 30 days
Cuba
Install eSIM
Atlas 20GB on Support · Cuba — 20 GB · 30 days, prepaid with the full price shown before you pay.
  1. 1Live usage ring: see remaining data at a glance, no mental math.
  2. 2Top-up button sits right where you need it when data runs low.
esimgomobile.com
Plans for Cuba
Atlas 5GB5 GB · 30 days
Atlas 20GB20 GB · 30 days
Atlas 50GB50 GB · 60 days
Compare plans
Plan picker on Support · Cuba: 5GB, 20GB, 50GB and Unlimited — pick by trip, not fine print.
  1. 1Three plans side by side so the trade-off is obvious.
  2. 2Pick by trip length, not by decoding fine print.
João Vítor Heinrichs — Support · Cuba: The sunrise ferry: tickets in the wallet app, timetable cached offline.
Support · Cuba: The sunrise ferry: tickets in the wallet app, timetable cached offline.
Bernd Feurich — Support · Cuba: Stuck in Cuba? The Tele Agent answers in seconds, not tickets.
Support · Cuba: Stuck in Cuba? The Tele Agent answers in seconds, not tickets.
Neacsu Tudor — Support · Cuba: Street level: navigation, rideshares and reviews, all instant.
Support · Cuba: Street level: navigation, rideshares and reviews, all instant.
man in gray plaid jacket holding headset — Support · Cuba: Golden hour, fully online — photo backups upload before dinner.
Support · Cuba: Golden hour, fully online — photo backups upload before dinner.
group of people on the beach — Support · Cuba: Contact a human when the agent can't — escalation is one tap.
Support · Cuba: Contact a human when the agent can't — escalation is one tap.
people sitting on beach during sunset — Support · Cuba: Support speaks six languages — switch mid-conversation.
Support · Cuba: Support speaks six languages — switch mid-conversation.
people working in a call center — Support · Cuba: Top-up trouble, install stalls, plan math — all covered here.
Support · Cuba: Top-up trouble, install stalls, plan math — all covered here.
four people wearing headphones — Support · Cuba: Café office: hotspot running, video call stable, no hotel Wi-Fi roulette.
Support · Cuba: Café office: hotspot running, video call stable, no hotel Wi-Fi roulette.
a businessman in an online meeting — Support · Cuba: The night bus: entertainment downloaded, messages queued, rest easy.
Support · Cuba: The night bus: entertainment downloaded, messages queued, rest easy.
three friends walking on a sandy beach at sunset — Support · Cuba: Museum afternoons with audio guides streaming, not buffering.
Support · Cuba: Museum afternoons with audio guides streaming, not buffering.
people on meeting at work — Support · Cuba: Harbor views with full bars: coverage where travelers actually go.
Support · Cuba: Harbor views with full bars: coverage where travelers actually go.
Марина Вотинцева — Support · Cuba: The long layover: streaming, working and messaging, all covered.
Support · Cuba: The long layover: streaming, working and messaging, all covered.
blank smartphone screen held in hand indoors — Support · Cuba: Currency exchange, skipped: the phone pays at the real rate.
Support · Cuba: Currency exchange, skipped: the phone pays at the real rate.
vibrant nightlife in shinjuku tokyo — Support · Cuba: The connected trip: maps, messages and translation, all on one eSIM.
Support · Cuba: The connected trip: maps, messages and translation, all on one eSIM.
green cactus plant near white concrete wall — Support · Cuba: No hold music — the queue is always empty.
Support · Cuba: No hold music — the queue is always empty.
a person holding black smartphone — Support · Cuba: The commute, handled: podcasts downloaded, messages sent, no dead zones.
Support · Cuba: The commute, handled: podcasts downloaded, messages sent, no dead zones.
close up shot of black microphone and headphones — Support · Cuba: Family group chat: location shared, dinner plans settled in minutes.
Support · Cuba: Family group chat: location shared, dinner plans settled in minutes.
Regardt van den Bergh — Support · Cuba: The support page answers the six questions everyone asks first.
Support · Cuba: The support page answers the six questions everyone asks first.
Bhargava Marripati — Support · Cuba: Street-food stalls and mobile pay: dinner ordered without a word of the language.
Support · Cuba: Street-food stalls and mobile pay: dinner ordered without a word of the language.
eberhard grossgasteiger — Support · Cuba: The welcome home: eSIM deleted in one tap, no contract to cancel.
Support · Cuba: The welcome home: eSIM deleted in one tap, no contract to cancel.

Explainer

Support & Contact: the full picture

The long version is the rest of this page — plans, mechanics, edge cases and honest trade-offs, written the way we'd explain it to a friend.

Everything on this page exists to answer one question well: how does esimgomobile fit into your trip? The sections below go deep so you never need a second tab.

The short version: prepaid travel eSIMs across 195 destinations, installed by QR code in two minutes, managed from a dashboard, with an AI agent on call when you need a human-style answer fast.

Explainer

How it works, step by step

  1. Pick your plan
    • Choose data for your trip length — 5 GB covers a long weekend, 20 GB a fortnight, 50 GB or Unlimited a month of heavy use.
    • Checkout takes about two minutes through the secure Amazon Pay checkout.
  2. Scan the QR code
    • Your eSIM arrives instantly. Open your phone camera, scan, and the plan installs itself.
    • No store visit, no plastic SIM, no waiting for the post.
  3. Land connected
    • Turn on data roaming for the eSIM line when you land — you're online before baggage claim.
    • The eSIM finds the local partner network automatically.

Explainer

Good to know

  • Hotspot sparingly: one laptop tethered all day can burn through a week of phone data.
  • Charge your phone before long travel days; weak signal areas drain batteries faster.
  • Set a data alert at 80% so a top-up never surprises you mid-trip.
  • If a page won't load, toggle airplane mode for ten seconds — it forces a fresh network attach.
  • Screenshot your hotel address and booking confirmations — you'll want them with no signal.
  • Save your eSIM QR code somewhere safe (email it to yourself) in case you switch phones mid-trip.

These are the details that separate a smooth trip from a stressful one — small, unglamorous, and worth more than any feature list.

Explainer

Why travelers switch

And because everything is prepaid through Amazon Pay, the commercial relationship is simple: you pay for data, you get data, it ends when it ends.

The Tele Agent closes the remaining gap: a question at midnight in a foreign terminal gets an answer in seconds, not a support ticket.

Roaming bills taught a generation to fear their phones abroad. The eSIM generation simply never learned that fear — data is prepaid, visible and finite.

By the numbers

Cuba, visualized.

Support & Contact — data dashboard

The product's headline numbers, switchable by dataset.

195
destinations live
global footprint
4
Atlas plans
prepaid, no contracts
~2 min
typical install
QR scan to online
6
app languages
EN ES FR DE PT JA
Atlas 5GB: 5 GB over 30 days — Weekend breaks & light useAtlas 5GB 5 GBAtlas 20GB: 20 GB over 30 days — Two-week trips & daily useAtlas 20GB 20 GBAtlas 50GB: 50 GB over 60 days — Remote work & hotspottingAtlas 50GB 50 GBAtlas Unlimited: Unlimited over 30 days — Heavy use, zero meteringAtlas Unlimited Unlimited
Atlas 5GB: 30-day validityAtlas 5GB 30 daysAtlas 20GB: 30-day validityAtlas 20GB 30 daysAtlas 50GB: 60-day validityAtlas 50GB 60 daysAtlas Unlimited: 30-day validityAtlas Unlimited 30 days
Illustrative — D1: 100% of maxIllustrative — D10: 70% of maxIllustrative — D20: 42% of maxIllustrative — D30: 12% of maxDay 1Day 10Day 20Day 30IllustrativeIllustrative 20 GB burn-down at moderate use.

Hover any bar or point for its exact value. Tabs switch datasets — everything on this panel is computed from live product data unless labeled illustrative.

Support & Contact — data dashboard. Plan allowances, validity windows and a typical usage curve for Support & Contact — hover for exact values.
Plan comparison matrixEvery plan for Cuba — data, validity, best fitPlans at a glanceFour prepaid plans cover every kind of trip to Cuba.PLANDATAVALIDITYAtlas 5GBWeekend breaks & light use5 GB30 daysAtlas 20GBTwo-week trips & daily use20 GB30 daysAtlas 50GBRemote work & hotspotting50 GB60 daysAtlas UnlimitedHeavy use, zero meteringUnlimited30 days
Plan comparison matrix. Weekend sips, fortnight data, work-month gulps, or unlimited — pick by trip shape.
Network at a glanceCoverage facts for CubaNetwork at a glanceThe numbers that matter before you buy.195destinations liveesimgomobile network data5Gwhere available in Cubaesimgomobile network data6app languagesesimgomobile network data2 mintypical install timeesimgomobile network dataPlus: local numbers where available, hotspot included, 24/7 support.Prepaid only — when the plan ends, it simply stops. No contracts.
Coverage facts. The network resume for Support · Cuba: 195 destinations, 5G where available, six languages.
Questions, answeredThe six things everyone asks firstQuestions, answeredShort answers, no sales pitch.How fast is setup?
About two minutes: plan, QR scan, done.
Is it a contract?
No — prepaid. Service simply stops instead of charging extra.
Which phones work?
Any carrier-unlocked, eSIM-capable iPhone or Android.
Does hotspot work?
Yes — share your connection with laptop or tablet.
Do I keep my number?
Yes — WhatsApp & iMessage keep working on your existing number.
What if data runs out?
80% alert, then one-tap top-up. No bill shock.
FAQ at a glance. Still curious? The Tele Agent answers anything else instantly.
Every plan includesNo tiers of basic dignity — these ship with all plansEvery plan includesThe baseline is generous on purpose.24/7 supportReal humans plus the Tele Agent, around the clock.5G where availableFastest local partner network, selected automatically.6 languagesThe app speaks your language, wherever you're from.Keep your WhatsAppYour existing number keeps working on the data line.Hotspot includedShare with your laptop or tablet at no extra cost.One-tap top-upMore data in seconds — no new QR code.
Included with every plan. Six things ship with every plan — the Support · Cuba baseline, generous on purpose.
Who it's forFour travelers, one toolWho it's forBuilt for real trip shapes, not personas.1The family organizer
One tool, every traveler's needs covered.
esimgomobile network data2The planner
Compare before you commit — know the right plan weeks ahead.
esimgomobile network data3The remote worker
Size data for video calls and hotspotting with confidence.
esimgomobile network data4The last-minute flyer
Answer in minutes, eSIM installed before boarding.
esimgomobile network data
Use cases. Planners, sprinters, remote workers, families — who's it for.
What your gigabytes meanTypical hourly usage per activityWhat your gigabytes meanTranslate plan sizes into real travel behavior.Maps & navigation≈ 5 MB / hourMessaging & email≈ 20 MB / hourSocial browsing≈ 150 MB / hourVideo calls≈ 600 MB / hourHD streaming≈ 1.5 GB / hourTypical usage rates — actual consumption varies by app and quality settings.
Data usage guide. Maps sip, streaming gulps: size the plan to your heaviest habit.
Get connected in three stepsFrom purchase to online in about two minutesGet connected in three stepsNo store visit, no plastic SIM, no waiting for the post.1Scan the QR codeThe eSIM installs straight onto your phone. No store, no plastic SIM.2Pick your planChoose data for your trip — checkout takes about two minutes.3Land connectedSwitch the line on when you arrive — online before baggage claim.
Three-step setup. Buy, scan, land: the whole sequence fits in a coffee queue.
How Support & Contact worksFour steps from question to answerHow this tool worksBuilt to answer one question well.1Apply itJump straight to the plan, setting or page it points to.2Get the answerClear result with next steps — save it or act on it.3Enter your detailsTrip, data needs, destination. The tool does the math.4Open the toolNo account needed — it loads instantly in your browser.
Tool walkthrough. Support · Cuba, demystified: open, enter, answer, act.
Support & Contact: capability profileWhat the tool is good at — illustrative profileCapability profileFive strengths, ranked by what users feel first.Always currentreflects live plans and coverageShares wellsend the answer to travel companionsInstant resultsno waiting, no signupPrivate by designyour inputs stay in your browserMobile friendlyworks on the phone in your handIllustrative profile based on tool design — not measured telemetry.
Capability profile. Capabilities measured by traveler value, not feature count.
Pro tipsFour habits of the always-connectedPro tipsSmall habits, big difference.1Download offline mapsThey save data and work in dead zones.2Set an 80% alertA top-up should never surprise you mid-trip.3Install before you flyAirport Wi-Fi is the worst place to set up connectivity.4Screenshot bookingsHotel address & confirmations, available with no signal.
Pro tips. Four habits for smooth trips — pro tips for Support · Cuba.

Ready when Cuba is

Pick a plan, check out securely, scan the QR code — you're online before you land.

See plans and pricing Talk to the Tele Agent