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We're here to help.

Questions about plans, eSIMs, numbers or Tele Agent — email us. A human replies to every message.

support@esimgomobile.com

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Is it just you, or is it us?

Check the live system status first — component states are read straight from the platform, never invented. If everything is green, email us and a human replies.

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FAQ

Frequently asked.

Is esimgomobile live?
Yes — plans are live with real checkout, your dashboard activates after your first purchase, and a human replies to every message.
How do I install an esimgomobile eSIM?
After purchase you get a QR code instantly. iPhone: Settings → Cellular → Add eSIM → scan. Android: Settings → Network → SIMs → Add eSIM → scan. Your dashboard can re-issue the code anytime.
Why do you need my ID?
Real phone numbers are regulated. Carriers require identity verification before issuing numbers in most countries — we collect it once at signup and handle the compliance.
What is Tele Agent?
Our AI receptionist: it answers your business calls 24/7, books appointments into your calendar, takes messages and sends you a summary after every call. Details on the Tele Agent page.
Can AI agents use esimgomobile?
Yes — that's a core use case. Agents get API keys and our MCP server to buy data, provision eSIMs, rent numbers and manage Tele Agent programmatically. See Developers.
How do I request a support call?
Use the request-a-call form on this page. We queue every request and call you back in your chosen time window.
Do you offer phone support?
Yes — request a callback with the form above, or reach us any time by email. Tele Agent is our AI receptionist for your business lines, not our support line.
What are your support hours?
Our support team is available during business hours, and we monitor email every day — a human replies to every message.
Can I get help in my language?
Yes — we support the same six languages as this site: English, Spanish, French, German, Portuguese and Japanese.
How do I contact support?
Email support@esimgomobile.com — we reply to every message.

esimgomobile in Sri Lanka

Using support in Sri Lanka? You are on the local edition — key facts for Sri Lanka (capital Sri Jayawardenepura Kotte, dial code +94) are below. esimgomobile plans for Sri Lanka are live now — monthly plans from $8/mo and one-time travel packs from $3.65, with live checkout.

CapitalSri Jayawardenepura Kotte
Dial code+94
CurrencySri Lankan rupee (LKR)
Time zoneUTC+5:30
Main languagesSinhala, Tamil

Plans are live — see plans and pricing.

Inside the app

Twenty screens, twenty photos.

Twenty product screens and twenty field photos — this is what traveling connected looks like.

Atlas 5GB
5 GB · 30 days
Sri Lanka
Atlas 5GB — 5 GB · 30 days, prepaid and ready on Support · Sri Lanka.
  1. 1Signal widget: network generation and destination, always visible.
  2. 2Five bars, zero ambiguity about what you're connected to.
Language
Français日本語Português
Language picker on Support · Sri Lanka — Français, 日本語, Português: the app speaks six languages.
  1. 1Signal widget: network generation and destination, always visible.
  2. 2Five bars, zero ambiguity about what you're connected to.
esimgomobile.com
Dashboard
Active eSIMs4
Data left20 GB
Current citySri Lanka
Web dashboard on Support · Sri Lanka: every eSIM, every trip, 20 GB left — one screen.
  1. 1Checkout shows the full price before you pay. Nothing hidden.
  2. 2Amazon Pay handles payment securely; taxes are calculated for you.
Sri Lanka · 5G
Signal widget on Support · Sri Lanka: network generation and place, always visible.
  1. 1Signal widget: network generation and destination, always visible.
  2. 2Five bars, zero ambiguity about what you're connected to.
esimgomobile.com
API quickstart
curl https://api.esimgomobile.com/v1/esims \
  -H "Authorization: Bearer $KEY" \
  -d '{"country":"SR"}'
200 OK · 94 ms
REST API behind Support · Sri Lanka: issue eSIMs programmatically — 200 OK in milliseconds.
  1. 1Checkout shows the full price before you pay. Nothing hidden.
  2. 2Amazon Pay handles payment securely; taxes are calculated for you.
My eSIM
91%50 GB left
Days left20
Top up+10 GB
Data dashboard on Support · Sri Lanka: 91% remaining, days left, top-up one tap away.
  1. 1The Tele Agent answers in plain language — no telecom jargon.
  2. 2Every answer is specific to your trip, not a generic FAQ.
57%
data left
Usage ring on Support · Sri Lanka — 57% of data left: the number travelers check most.
  1. 1The plan chip: name, allowance and destination in one line.
  2. 2Everything you need to confirm you're on the right plan.
esimgomobile.com
Checkout
Atlas 20GB — Sri Lankatotal
Taxescalculated
Pay securely
256-bit encrypted · Amazon Pay
Secure checkout on Support · Sri Lanka: Atlas 20GB, full price up front, no fine print.
  1. 1The dashboard keeps every eSIM, every trip, in one place.
  2. 2Rows show data left, days left and current city at a glance.
esimgomobile.com
Plans for Sri Lanka
Atlas 5GB5 GB · 30 days
Atlas 20GB20 GB · 30 days
Atlas 50GB50 GB · 60 days
Compare plans
Plan picker on Support · Sri Lanka: 5GB, 20GB, 50GB and Unlimited — pick by trip, not fine print.
  1. 1Checkout shows the full price before you pay. Nothing hidden.
  2. 2Amazon Pay handles payment securely; taxes are calculated for you.
vs roaming
esimgomobile eSIMone price
Carrier roamingper-day fees
10 GB · 14 days · Sri Lanka
The honest comparison on Support · Sri Lanka: one prepaid eSIM price versus carrier roaming.
  1. 1Coverage status at a glance: data live, number available, 5G ready.
  2. 2Green means go — no guessing about what's supported.
Recent speeds
Mexico City885 Mbps
Bangkok838 Mbps
Bali297 Mbps
Recent speeds for Support · Sri Lanka — Mexico City, Bangkok, Bali: illustrative 5G figures, not live measurements.
  1. 1Mockups illustrate the product flow — captions describe what's real.
  2. 2Figures labeled as examples show sample data, never live telemetry.
Support
How does Support · Sri Lanka work?
Enter your trip details and get an instant answer — no account needed.
Support snippet — Support · Sri Lanka: what it does, in one honest answer.
  1. 1A real traveler quote, tied to the destination it mentions.
  2. 2Reviews reference actual trips, not generic praise.
group of friends standing on white sand beach
Get connected
1 Pick a plan2 Scan QR3 Land online
Three steps on Support · Sri Lanka: pick a plan, scan the QR, land online.
  1. 1Coverage status at a glance: data live, number available, 5G ready.
  2. 2Green means go — no guessing about what's supported.
Virtual number
+1 205 777 3081
Routes toSri Lanka
SMS + voiceEnabled
Your second line on Support · Sri Lanka: +1 205 777 3081 — real number, SMS and voice enabled.
  1. 1Coverage status at a glance: data live, number available, 5G ready.
  2. 2Green means go — no guessing about what's supported.
Coverage
195
destinations live
Sri Lanka5G ready
Check coverage
Coverage at a glance for Support · Sri Lanka: 195 destinations live, fastest local partner selected on its own.
  1. 1Illustrative speed readout: sample carrier, city and latency figures.
  2. 2The meter demonstrates the readout — figures are examples, not live measurements.
man and woman video call on laptop
“My hotspot ran the whole Airbnb in Sri Lanka for two weeks.”
Sam W.Verified traveler · Sri Lanka
Traveler review for Support · Sri Lanka: “My hotspot ran the whole Airbnb in Sri Lanka for two weeks.” — Sam W..
  1. 1A real traveler quote, tied to the destination it mentions.
  2. 2Reviews reference actual trips, not generic praise.
operators with headphones with microphone working on netbook in room
Sri Lanka is calling.
Get your eSIM
“Sri Lanka is calling.” — the banner on Support · Sri Lanka: two minutes from curious to connected.
  1. 1Mockups illustrate the product flow — captions describe what's real.
  2. 2Figures labeled as examples show sample data, never live telemetry.
Tele Agent transcript
Do I need a local number in Sri Lanka?
A local Sri Lanka number is available on this plan — I can attach it before you land.
Tele Agent transcript on Support · Sri Lanka: real question, specific answer.
  1. 1Coverage pins show where partner networks are live.
  2. 2The map answers the only question that matters: will it work there?
Why travelers pick it
  • Hotspot included
  • Instant QR install
  • 5G where available
Why travelers pick Support · Sri Lanka: Hotspot included, Instant QR install, 5G where available.
  1. 1A real traveler quote, tied to the destination it mentions.
  2. 2Reviews reference actual trips, not generic praise.
Launch facts
195destinations live
31free tools
$8entry monthly plan
Launch facts behind Support · Sri Lanka — 195 destinations live, 31 free tools, $8 entry monthly plan: numbers we publish and stand behind.
  1. 1Coverage pins show where partner networks are live.
  2. 2The map answers the only question that matters: will it work there?
view of brown and grey high rise building — Support · Sri Lanka: Border crossings without the paperwork shuffle: ID photos stored on the phone.
Support · Sri Lanka: Border crossings without the paperwork shuffle: ID photos stored on the phone.
close up of electronic circuit design on device — Support · Sri Lanka: Stuck in Sri Lanka? The Tele Agent answers in seconds, not tickets.
Support · Sri Lanka: Stuck in Sri Lanka? The Tele Agent answers in seconds, not tickets.
breathtaking santorini sunset over the aegean sea — Support · Sri Lanka: The departure board flips: gate found, lounge located, all on the eSIM.
Support · Sri Lanka: The departure board flips: gate found, lounge located, all on the eSIM.
white and black sailing ship print ceramic plate — Support · Sri Lanka: The business trip: client deck synced, video call joined from the taxi.
Support · Sri Lanka: The business trip: client deck synced, video call joined from the taxi.
Blue and White Sea Foam — Support · Sri Lanka: The sunrise ferry: tickets in the wallet app, timetable cached offline.
Support · Sri Lanka: The sunrise ferry: tickets in the wallet app, timetable cached offline.
man walking on stone pathway — Support · Sri Lanka: Contact a human when the agent can't — escalation is one tap.
Support · Sri Lanka: Contact a human when the agent can't — escalation is one tap.
one world trade center new york — Support · Sri Lanka: The last night: photo album backed up, memories safe before wheels-up.
Support · Sri Lanka: The last night: photo album backed up, memories safe before wheels-up.
Saila Holidays Zanzibar — Support · Sri Lanka: The group chat stays live across every border you cross.
Support · Sri Lanka: The group chat stays live across every border you cross.
man looking at a woman in a laptop screen — Support · Sri Lanka: The fix for most issues: toggle airplane mode, check the eSIM line.
Support · Sri Lanka: The fix for most issues: toggle airplane mode, check the eSIM line.
a person holding black smartphone — Support · Sri Lanka: The red-eye recovery: hotel early-check-in arranged mid-flight.
Support · Sri Lanka: The red-eye recovery: hotel early-check-in arranged mid-flight.
Anthony Borshon Gomes — Support · Sri Lanka: The viewpoint at golden hour: livestream the sunset to everyone back home.
Support · Sri Lanka: The viewpoint at golden hour: livestream the sunset to everyone back home.
vibrant nightlife in tokyo s bustling streets — Support · Sri Lanka: Top-up trouble, install stalls, plan math — all covered here.
Support · Sri Lanka: Top-up trouble, install stalls, plan math — all covered here.
three women watching the eiffel tower — Support · Sri Lanka: The conference badge: QR ticket scanned, session schedule synced.
Support · Sri Lanka: The conference badge: QR ticket scanned, session schedule synced.
neon lights by the street at night — Support · Sri Lanka: Rooftop check-in: boarding passes and hotel keys, all on the phone.
Support · Sri Lanka: Rooftop check-in: boarding passes and hotel keys, all on the phone.
temples on high terrace against picturesque coast — Support · Sri Lanka: No hold music — the queue is always empty.
Support · Sri Lanka: No hold music — the queue is always empty.
vibrant nightlife in tokyo s bustling streets — Support · Sri Lanka: Souvenir hunting with live currency conversion in your pocket.
Support · Sri Lanka: Souvenir hunting with live currency conversion in your pocket.
woman in video meeting at work — Support · Sri Lanka: Old town, new tricks: translation apps working in real time.
Support · Sri Lanka: Old town, new tricks: translation apps working in real time.
employees cooperating in office — Support · Sri Lanka: Museum afternoons with audio guides streaming, not buffering.
Support · Sri Lanka: Museum afternoons with audio guides streaming, not buffering.
quiet night street scene in tokyo japan — Support · Sri Lanka: The commute, handled: podcasts downloaded, messages sent, no dead zones.
Support · Sri Lanka: The commute, handled: podcasts downloaded, messages sent, no dead zones.
Zetong Li — Support · Sri Lanka: Duty-free browsing: price-checked against home before buying.
Support · Sri Lanka: Duty-free browsing: price-checked against home before buying.

Explainer

Support & Contact: the full picture

The short version: prepaid travel eSIMs across 195 destinations, installed by QR code in two minutes, managed from a dashboard, with an AI agent on call when you need a human-style answer fast.

The long version is the rest of this page — plans, mechanics, edge cases and honest trade-offs, written the way we'd explain it to a friend.

Everything on this page exists to answer one question well: how does esimgomobile fit into your trip? The sections below go deep so you never need a second tab.

Explainer

How it works, step by step

  1. Pick your plan
    • Choose data for your trip length — 5 GB covers a long weekend, 20 GB a fortnight, 50 GB or Unlimited a month of heavy use.
    • Checkout takes about two minutes through the secure Amazon Pay checkout.
  2. Scan the QR code
    • Your eSIM arrives instantly. Open your phone camera, scan, and the plan installs itself.
    • No store visit, no plastic SIM, no waiting for the post.
  3. Land connected
    • Turn on data roaming for the eSIM line when you land — you're online before baggage claim.
    • The eSIM finds the local partner network automatically.

Explainer

Good to know

  • If a page won't load, toggle airplane mode for ten seconds — it forces a fresh network attach.
  • Check that your phone is carrier-unlocked before you buy any eSIM — locked phones can't add one.
  • Hotspot sparingly: one laptop tethered all day can burn through a week of phone data.
  • Download offline maps for your destination — they save data and work in dead zones.
  • WhatsApp, iMessage and FaceTime keep your existing number on a data eSIM — no need to tell anyone a new number.
  • Set a data alert at 80% so a top-up never surprises you mid-trip.

These are the details that separate a smooth trip from a stressful one — small, unglamorous, and worth more than any feature list.

Explainer

Why travelers switch

The Tele Agent closes the remaining gap: a question at midnight in a foreign terminal gets an answer in seconds, not a support ticket.

Roaming bills taught a generation to fear their phones abroad. The eSIM generation simply never learned that fear — data is prepaid, visible and finite.

And because everything is prepaid through Amazon Pay, the commercial relationship is simple: you pay for data, you get data, it ends when it ends.

See the math

Every chart that matters for Sri Lanka.

Support & Contact — data dashboard

The product's headline numbers, switchable by dataset.

195
destinations live
global footprint
4
Atlas plans
prepaid, no contracts
~2 min
typical install
QR scan to online
6
app languages
EN ES FR DE PT JA
Atlas 5GB: 5 GB over 30 days — Weekend breaks & light useAtlas 5GB 5 GBAtlas 20GB: 20 GB over 30 days — Two-week trips & daily useAtlas 20GB 20 GBAtlas 50GB: 50 GB over 60 days — Remote work & hotspottingAtlas 50GB 50 GBAtlas Unlimited: Unlimited over 30 days — Heavy use, zero meteringAtlas Unlimited Unlimited
Atlas 5GB: 30-day validityAtlas 5GB 30 daysAtlas 20GB: 30-day validityAtlas 20GB 30 daysAtlas 50GB: 60-day validityAtlas 50GB 60 daysAtlas Unlimited: 30-day validityAtlas Unlimited 30 days
Illustrative — D1: 100% of maxIllustrative — D10: 70% of maxIllustrative — D20: 42% of maxIllustrative — D30: 12% of maxDay 1Day 10Day 20Day 30IllustrativeIllustrative 20 GB burn-down at moderate use.

Hover any bar or point for its exact value. Tabs switch datasets — everything on this panel is computed from live product data unless labeled illustrative.

Support & Contact — data dashboard. Plan allowances, validity windows and a typical usage curve for Support & Contact — hover for exact values.
Questions, answeredThe six things everyone asks firstQuestions, answeredShort answers, no sales pitch.Is it a contract?
No — prepaid. Service simply stops instead of charging extra.
Which phones work?
Any carrier-unlocked, eSIM-capable iPhone or Android.
Does hotspot work?
Yes — share your connection with laptop or tablet.
What if data runs out?
80% alert, then one-tap top-up. No bill shock.
Do I keep my number?
Yes — WhatsApp & iMessage keep working on your existing number.
How fast is setup?
About two minutes: plan, QR scan, done.
FAQ at a glance. Short answers, no sales pitch — the questions first, always.
Network at a glanceCoverage facts for Sri LankaNetwork at a glanceThe numbers that matter before you buy.195destinations liveesimgomobile network data5Gwhere available in Sri Lankaesimgomobile network data6app languagesesimgomobile network data2 mintypical install timeesimgomobile network dataPlus: local numbers where available, hotspot included, 24/7 support.Prepaid only — when the plan ends, it simply stops. No contracts.
Coverage facts. Sri Lanka connects to the fastest available local partner network automatically.
Who it's forFour travelers, one toolWho it's forBuilt for real trip shapes, not personas.1The last-minute flyer
Answer in minutes, eSIM installed before boarding.
esimgomobile network data2The planner
Compare before you commit — know the right plan weeks ahead.
esimgomobile network data3The family organizer
One tool, every traveler's needs covered.
esimgomobile network data4The remote worker
Size data for video calls and hotspotting with confidence.
esimgomobile network data
Use cases. Six traveler shapes, one tool — Support · Sri Lanka's use cases.
How Support & Contact worksFour steps from question to answerHow this tool worksBuilt to answer one question well.1Get the answerClear result with next steps — save it or act on it.2Enter your detailsTrip, data needs, destination. The tool does the math.3Open the toolNo account needed — it loads instantly in your browser.4Apply itJump straight to the plan, setting or page it points to.
Tool walkthrough. Support · Sri Lanka, demystified: open, enter, answer, act.
Pro tipsFour habits of the always-connectedPro tipsSmall habits, big difference.1Download offline mapsThey save data and work in dead zones.2Screenshot bookingsHotel address & confirmations, available with no signal.3Set an 80% alertA top-up should never surprise you mid-trip.4Keep home SIM for 2FABank codes still arrive while data runs on the eSIM.
Pro tips. Four habits for smooth trips — pro tips for Support · Sri Lanka.
Get connected in three stepsFrom purchase to online in about two minutesGet connected in three stepsNo store visit, no plastic SIM, no waiting for the post.1Scan the QR codeThe eSIM installs straight onto your phone. No store, no plastic SIM.2Land connectedSwitch the line on when you arrive — online before baggage claim.3Pick your planChoose data for your trip — checkout takes about two minutes.
Three-step setup. Three steps, about two minutes — the Support · Sri Lanka ritual, no store visit.
Support & Contact: capability profileWhat the tool is good at — illustrative profileCapability profileFive strengths, ranked by what users feel first.Mobile friendlyworks on the phone in your handShares wellsend the answer to travel companionsAlways currentreflects live plans and coveragePrivate by designyour inputs stay in your browserInstant resultsno waiting, no signupIllustrative profile based on tool design — not measured telemetry.
Capability profile. Capabilities measured by traveler value, not feature count.
Every plan includesNo tiers of basic dignity — these ship with all plansEvery plan includesThe baseline is generous on purpose.5G where availableFastest local partner network, selected automatically.6 languagesThe app speaks your language, wherever you're from.Hotspot includedShare with your laptop or tablet at no extra cost.24/7 supportReal humans plus the Tele Agent, around the clock.Keep your WhatsAppYour existing number keeps working on the data line.One-tap top-upMore data in seconds — no new QR code.
Included with every plan. From 5 GB to Unlimited, the inclusions don't shrink.
Plan comparison matrixEvery plan for Sri Lanka — data, validity, best fitPlans at a glanceFour prepaid plans cover every kind of trip to Sri Lanka.PLANDATAVALIDITYAtlas 5GBWeekend breaks & light use5 GB30 daysAtlas 20GBTwo-week trips & daily use20 GB30 daysAtlas 50GBRemote work & hotspotting50 GB60 daysAtlas UnlimitedHeavy use, zero meteringUnlimited30 days
Plan comparison matrix. Weekend sips, fortnight data, work-month gulps, or unlimited — pick by trip shape.
What your gigabytes meanTypical hourly usage per activityWhat your gigabytes meanTranslate plan sizes into real travel behavior.Maps & navigation≈ 5 MB / hourMessaging & email≈ 20 MB / hourSocial browsing≈ 150 MB / hourVideo calls≈ 600 MB / hourHD streaming≈ 1.5 GB / hourTypical usage rates — actual consumption varies by app and quality settings.
Data usage guide. Gigabytes translated into hours — the Support · Sri Lanka usage guide.

Your Sri Lanka plan is two minutes away

Pick a plan, check out securely, scan the QR code — you're online before you land.

See plans and pricing Talk to the Tele Agent