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Questions about plans, eSIMs, numbers or Tele Agent — email us. A human replies to every message.

support@esimgomobile.com

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FAQ

Frequently asked.

Is esimgomobile live?
Yes — plans are live with real checkout, your dashboard activates after your first purchase, and a human replies to every message.
How do I install an esimgomobile eSIM?
After purchase you get a QR code instantly. iPhone: Settings → Cellular → Add eSIM → scan. Android: Settings → Network → SIMs → Add eSIM → scan. Your dashboard can re-issue the code anytime.
Why do you need my ID?
Real phone numbers are regulated. Carriers require identity verification before issuing numbers in most countries — we collect it once at signup and handle the compliance.
What is Tele Agent?
Our AI receptionist: it answers your business calls 24/7, books appointments into your calendar, takes messages and sends you a summary after every call. Details on the Tele Agent page.
Can AI agents use esimgomobile?
Yes — that's a core use case. Agents get API keys and our MCP server to buy data, provision eSIMs, rent numbers and manage Tele Agent programmatically. See Developers.
How do I request a support call?
Use the request-a-call form on this page. We queue every request and call you back in your chosen time window.
Do you offer phone support?
Yes — request a callback with the form above, or reach us any time by email. Tele Agent is our AI receptionist for your business lines, not our support line.
What are your support hours?
Our support team is available during business hours, and we monitor email every day — a human replies to every message.
Can I get help in my language?
Yes — we support the same six languages as this site: English, Spanish, French, German, Portuguese and Japanese.
How do I contact support?
Email support@esimgomobile.com — we reply to every message.

esimgomobile in São Tomé and Príncipe

Using support in São Tomé and Príncipe? You are on the local edition — key facts for São Tomé and Príncipe (capital São Tomé, dial code +239) are below. esimgomobile plans for São Tomé and Príncipe are live now — monthly plans from $8/mo and one-time travel packs from $3.65, with live checkout.

CapitalSão Tomé
Dial code+239
CurrencySão Tomé and Príncipe dobra (STN)
Time zoneUTC+0
Main languagesPortuguese

Plans are live — see plans and pricing.

Up close

esimgomobile in action.

Twenty product screens and twenty field photos — this is what traveling connected looks like.

eSIM installedYour São Tomé and Príncipe plan is ready.
Push · just now
Push notification on Support · São Tomé and Príncipe: eSIM installed, plan ready to activate.
  1. 1Coverage status at a glance: data live, number available, 5G ready.
  2. 2Green means go — no guessing about what's supported.
Why travelers pick it
  • 24/7 support
  • Instant QR install
  • Hotspot included
Why travelers pick Support · São Tomé and Príncipe: 24/7 support, Instant QR install, Hotspot included.
  1. 1Coverage status at a glance: data live, number available, 5G ready.
  2. 2Green means go — no guessing about what's supported.
Support
How does Support · São Tomé and Príncipe work?
Enter your trip details and get an instant answer — no account needed.
Support snippet — Support · São Tomé and Príncipe: what it does, in one honest answer.
  1. 1A real traveler quote, tied to the destination it mentions.
  2. 2Reviews reference actual trips, not generic praise.
Tele Agent transcript
Can I keep my WhatsApp number?
Yes — your eSIM is data-first, so WhatsApp keeps working on your existing number in São Tomé and Príncipe.
Tele Agent transcript on Support · São Tomé and Príncipe: real question, specific answer.
  1. 1Coverage pins show where partner networks are live.
  2. 2The map answers the only question that matters: will it work there?
new york city
Get connected
1 Pick a plan2 Scan QR3 Land online
Three steps on Support · São Tomé and Príncipe: pick a plan, scan the QR, land online.
  1. 1The roaming math, made visible: one price versus per-day carrier fees.
  2. 2This is the comparison most travelers never see until the bill.
Tele Agent
“Setting up your São Tomé and Príncipe line…”
AI voice agent on Support · São Tomé and Príncipe — answers spoken aloud, never a support ticket.
  1. 1Illustrative speed readout: sample carrier, city and latency figures.
  2. 2The meter demonstrates the readout — figures are examples, not live measurements.
Install
1 Scan2 Add3 Go
The Support · São Tomé and Príncipe install: QR in three steps — scan, add, go, about two minutes.
  1. 1Live usage ring: see remaining data at a glance, no mental math.
  2. 2Top-up button sits right where you need it when data runs low.
esimgomobile.com
Checkout
Atlas Unlimited — São Tomé and Príncipetotal
Taxescalculated
Pay securely
256-bit encrypted · Amazon Pay
Secure checkout on Support · São Tomé and Príncipe: Atlas Unlimited, full price up front, no fine print.
  1. 1The dashboard keeps every eSIM, every trip, in one place.
  2. 2Rows show data left, days left and current city at a glance.
vs roaming
esimgomobile eSIMone price
Carrier roamingper-day fees
10 GB · 14 days · São Tomé and Príncipe
The honest comparison on Support · São Tomé and Príncipe: one prepaid eSIM price versus carrier roaming.
  1. 1Coverage status at a glance: data live, number available, 5G ready.
  2. 2Green means go — no guessing about what's supported.
Virtual number
+1 205 578 3374
Routes toSão Tomé and Príncipe
SMS + voiceEnabled
Your second line on Support · São Tomé and Príncipe: +1 205 578 3374 — real number, SMS and voice enabled.
  1. 1The roaming math, made visible: one price versus per-day carrier fees.
  2. 2This is the comparison most travelers never see until the bill.
man working in call center
Your São Tomé and Príncipe number is waiting.
Get your eSIM
“Your São Tomé and Príncipe number is waiting.” — the banner on Support · São Tomé and Príncipe: two minutes from curious to connected.
  1. 1Mockups illustrate the product flow — captions describe what's real.
  2. 2Figures labeled as examples show sample data, never live telemetry.
Language
FrançaisEspañol日本語
Language picker on Support · São Tomé and Príncipe — Français, Español, 日本語: the app speaks six languages.
  1. 1Signal widget: network generation and destination, always visible.
  2. 2Five bars, zero ambiguity about what you're connected to.
esimgomobile.com
Dashboard
Active eSIMs2
Data left10 GB
Current citySão Tomé and Príncipe
Web dashboard on Support · São Tomé and Príncipe: every eSIM, every trip, 10 GB left — one screen.
  1. 1Three plans side by side so the trade-off is obvious.
  2. 2Pick by trip length, not by decoding fine print.
JACK REDGATE
São Tomé and Príncipe
eSIM dataLive
Local numberAvailable
5GYes
Coverage card on Support · São Tomé and Príncipe: data live, local number available, 5G where it exists.
  1. 1Coverage status at a glance: data live, number available, 5G ready.
  2. 2Green means go — no guessing about what's supported.
31
free tools
launch fact
Launch fact behind Support · São Tomé and Príncipe: 31 free tools — a fixed figure, not live telemetry.
  1. 1A real traveler quote, tied to the destination it mentions.
  2. 2Reviews reference actual trips, not generic praise.
Network
5G
São Tomé and Príncipe connected
Network widget for Support · São Tomé and Príncipe: 5G, full bars — zero ambiguity about the connection.
  1. 1Illustrative speed readout: sample carrier, city and latency figures.
  2. 2The meter demonstrates the readout — figures are examples, not live measurements.
Launch facts
195destinations live
31free tools
$8entry monthly plan
Launch facts behind Support · São Tomé and Príncipe — 195 destinations live, 31 free tools, $8 entry monthly plan: numbers we publish and stand behind.
  1. 1Coverage pins show where partner networks are live.
  2. 2The map answers the only question that matters: will it work there?
São Tomé and Príncipe · coverage
5 carriers · automatic selection
Coverage map on Support · São Tomé and Príncipe: partner networks pinned, selection automatic.
  1. 1A real support transcript: the question, then the specific answer.
  2. 2This is what 'AI support' actually looks like in practice.
67%
data left
Usage ring on Support · São Tomé and Príncipe — 67% of data left: the number travelers check most.
  1. 1The plan chip: name, allowance and destination in one line.
  2. 2Everything you need to confirm you're on the right plan.
Atlas 20GB
20 GB · 30 days
São Tomé and Príncipe
Atlas 20GB — 20 GB · 30 days, prepaid and ready on Support · São Tomé and Príncipe.
  1. 1The plan chip: name, allowance and destination in one line.
  2. 2Everything you need to confirm you're on the right plan.
A woman sitting comfortably on a ferry, enjoying a peaceful journey. — Support · São Tomé and Príncipe: The support page never asks for your password — no security theater.
Support · São Tomé and Príncipe: The support page never asks for your password — no security theater.
eiffel tower in paris — Support · São Tomé and Príncipe: Support is 24/7 — humans plus the Tele Agent, around the clock.
Support · São Tomé and Príncipe: Support is 24/7 — humans plus the Tele Agent, around the clock.
teenagers running towards sea — Support · São Tomé and Príncipe: Sunrise hikes start with a weather check — data on, boots on.
Support · São Tomé and Príncipe: Sunrise hikes start with a weather check — data on, boots on.
neon lights by the street at night — Support · São Tomé and Príncipe: Stuck in São Tomé and Príncipe? The Tele Agent answers in seconds, not tickets.
Support · São Tomé and Príncipe: Stuck in São Tomé and Príncipe? The Tele Agent answers in seconds, not tickets.
white jet on black tarmac — Support · São Tomé and Príncipe: Duty-free browsing: price-checked against home before buying.
Support · São Tomé and Príncipe: Duty-free browsing: price-checked against home before buying.
Bhargava Marripati — Support · São Tomé and Príncipe: The departure board flips: gate found, lounge located, all on the eSIM.
Support · São Tomé and Príncipe: The departure board flips: gate found, lounge located, all on the eSIM.
Lisá Yakurím — Support · São Tomé and Príncipe: The conference badge: QR ticket scanned, session schedule synced.
Support · São Tomé and Príncipe: The conference badge: QR ticket scanned, session schedule synced.
scenic winter view of paris with eiffel tower — Support · São Tomé and Príncipe: Café office: hotspot running, video call stable, no hotel Wi-Fi roulette.
Support · São Tomé and Príncipe: Café office: hotspot running, video call stable, no hotel Wi-Fi roulette.
cozy cafe workspace with laptop and latte art — Support · São Tomé and Príncipe: The last night: photo album backed up, memories safe before wheels-up.
Support · São Tomé and Príncipe: The last night: photo album backed up, memories safe before wheels-up.
Asad Photo Maldives — Support · São Tomé and Príncipe: Rooftop check-in: boarding passes and hotel keys, all on the phone.
Support · São Tomé and Príncipe: Rooftop check-in: boarding passes and hotel keys, all on the phone.
people working on laptops in a cozy cafe — Support · São Tomé and Príncipe: Check-in lines move faster when your documents are on your phone.
Support · São Tomé and Príncipe: Check-in lines move faster when your documents are on your phone.
Enrique — Support · São Tomé and Príncipe: Every answer links onward — to the plan, tool, or fix it points to.
Support · São Tomé and Príncipe: Every answer links onward — to the plan, tool, or fix it points to.
photo of city buildings — Support · São Tomé and Príncipe: The food tour: every recommendation looked up on the spot.
Support · São Tomé and Príncipe: The food tour: every recommendation looked up on the spot.
illuminated city street with neon and streetlights — Support · São Tomé and Príncipe: The long layover: streaming, working and messaging, all covered.
Support · São Tomé and Príncipe: The long layover: streaming, working and messaging, all covered.
Young woman backpacker taking a selfie on a white background, dressed in outdoor gear. — Support · São Tomé and Príncipe: Street level: navigation, rideshares and reviews, all instant.
Support · São Tomé and Príncipe: Street level: navigation, rideshares and reviews, all instant.
silhouette of person in airport — Support · São Tomé and Príncipe: The night bus: entertainment downloaded, messages queued, rest easy.
Support · São Tomé and Príncipe: The night bus: entertainment downloaded, messages queued, rest easy.
Thilina Alagiyawanna — Support · São Tomé and Príncipe: Street-food stalls and mobile pay: dinner ordered without a word of the language.
Support · São Tomé and Príncipe: Street-food stalls and mobile pay: dinner ordered without a word of the language.
futuristic skyscrapers in midtown manhattan in new york city — Support · São Tomé and Príncipe: Plazas and promenades: video calls home with the view behind you.
Support · São Tomé and Príncipe: Plazas and promenades: video calls home with the view behind you.
Regardt van den Bergh — Support · São Tomé and Príncipe: Lost in the medina, found by GPS: the blue dot never lies.
Support · São Tomé and Príncipe: Lost in the medina, found by GPS: the blue dot never lies.
employees having a meeting inside the conference room — Support · São Tomé and Príncipe: The rental desk handshake: confirmation email open, license photo ready.
Support · São Tomé and Príncipe: The rental desk handshake: confirmation email open, license photo ready.

Explainer

Support & Contact: the full picture

Everything on this page exists to answer one question well: how does esimgomobile fit into your trip? The sections below go deep so you never need a second tab.

The long version is the rest of this page — plans, mechanics, edge cases and honest trade-offs, written the way we'd explain it to a friend.

The short version: prepaid travel eSIMs across 195 destinations, installed by QR code in two minutes, managed from a dashboard, with an AI agent on call when you need a human-style answer fast.

Explainer

How it works, step by step

  1. Pick your plan
    • Choose data for your trip length — 5 GB covers a long weekend, 20 GB a fortnight, 50 GB or Unlimited a month of heavy use.
    • Checkout takes about two minutes through the secure Amazon Pay checkout.
  2. Scan the QR code
    • Your eSIM arrives instantly. Open your phone camera, scan, and the plan installs itself.
    • No store visit, no plastic SIM, no waiting for the post.
  3. Land connected
    • Turn on data roaming for the eSIM line when you land — you're online before baggage claim.
    • The eSIM finds the local partner network automatically.

Explainer

Good to know

  • If a page won't load, toggle airplane mode for ten seconds — it forces a fresh network attach.
  • Hotspot sparingly: one laptop tethered all day can burn through a week of phone data.
  • WhatsApp, iMessage and FaceTime keep your existing number on a data eSIM — no need to tell anyone a new number.
  • Screenshot your hotel address and booking confirmations — you'll want them with no signal.
  • Set a data alert at 80% so a top-up never surprises you mid-trip.
  • Turn off auto-play on social apps before you fly; it quietly eats roaming data.

These are the details that separate a smooth trip from a stressful one — small, unglamorous, and worth more than any feature list.

Explainer

Why travelers switch

Roaming bills taught a generation to fear their phones abroad. The eSIM generation simply never learned that fear — data is prepaid, visible and finite.

And because everything is prepaid through Amazon Pay, the commercial relationship is simple: you pay for data, you get data, it ends when it ends.

The Tele Agent closes the remaining gap: a question at midnight in a foreign terminal gets an answer in seconds, not a support ticket.

Charts & explainers

Every chart that matters for São Tomé and Príncipe.

Support & Contact — data dashboard

The product's headline numbers, switchable by dataset.

195
destinations live
global footprint
4
Atlas plans
prepaid, no contracts
~2 min
typical install
QR scan to online
6
app languages
EN ES FR DE PT JA
Atlas 5GB: 5 GB over 30 days — Weekend breaks & light useAtlas 5GB 5 GBAtlas 20GB: 20 GB over 30 days — Two-week trips & daily useAtlas 20GB 20 GBAtlas 50GB: 50 GB over 60 days — Remote work & hotspottingAtlas 50GB 50 GBAtlas Unlimited: Unlimited over 30 days — Heavy use, zero meteringAtlas Unlimited Unlimited
Atlas 5GB: 30-day validityAtlas 5GB 30 daysAtlas 20GB: 30-day validityAtlas 20GB 30 daysAtlas 50GB: 60-day validityAtlas 50GB 60 daysAtlas Unlimited: 30-day validityAtlas Unlimited 30 days
Illustrative — D1: 100% of maxIllustrative — D10: 70% of maxIllustrative — D20: 42% of maxIllustrative — D30: 12% of maxDay 1Day 10Day 20Day 30IllustrativeIllustrative 20 GB burn-down at moderate use.

Hover any bar or point for its exact value. Tabs switch datasets — everything on this panel is computed from live product data unless labeled illustrative.

Support & Contact — data dashboard. Plan allowances, validity windows and a typical usage curve for Support & Contact — hover for exact values.
Plan comparison matrixEvery plan for São Tomé and Príncipe — data, validity, best fitPlans at a glanceFour prepaid plans cover every kind of trip to São Tomé and Príncipe.PLANDATAVALIDITYAtlas 5GBWeekend breaks & light use5 GB30 daysAtlas 20GBTwo-week trips & daily use20 GB30 daysAtlas 50GBRemote work & hotspotting50 GB60 daysAtlas UnlimitedHeavy use, zero meteringUnlimited30 days
Plan comparison matrix. Weekend sips, fortnight data, work-month gulps, or unlimited — pick by trip shape.
Network at a glanceCoverage facts for São Tomé and PríncipeNetwork at a glanceThe numbers that matter before you buy.195destinations liveesimgomobile network data5Gwhere available in São Tomé and Príncipeesimgomobile network data6app languagesesimgomobile network data2 mintypical install timeesimgomobile network dataPlus: local numbers where available, hotspot included, 24/7 support.Prepaid only — when the plan ends, it simply stops. No contracts.
Coverage facts. The network resume for Support · São Tomé and Príncipe: 195 destinations, 5G where available, six languages.
Every plan includesNo tiers of basic dignity — these ship with all plansEvery plan includesThe baseline is generous on purpose.24/7 supportReal humans plus the Tele Agent, around the clock.Keep your WhatsAppYour existing number keeps working on the data line.6 languagesThe app speaks your language, wherever you're from.One-tap top-upMore data in seconds — no new QR code.5G where availableFastest local partner network, selected automatically.Hotspot includedShare with your laptop or tablet at no extra cost.
Included with every plan. Six things ship with every plan — the Support · São Tomé and Príncipe baseline, generous on purpose.
Support & Contact: capability profileWhat the tool is good at — illustrative profileCapability profileFive strengths, ranked by what users feel first.Always currentreflects live plans and coveragePrivate by designyour inputs stay in your browserMobile friendlyworks on the phone in your handShares wellsend the answer to travel companionsInstant resultsno waiting, no signupIllustrative profile based on tool design — not measured telemetry.
Capability profile. Capabilities measured by traveler value, not feature count.
Who it's forFour travelers, one toolWho it's forBuilt for real trip shapes, not personas.1The planner
Compare before you commit — know the right plan weeks ahead.
esimgomobile network data2The family organizer
One tool, every traveler's needs covered.
esimgomobile network data3The remote worker
Size data for video calls and hotspotting with confidence.
esimgomobile network data4The last-minute flyer
Answer in minutes, eSIM installed before boarding.
esimgomobile network data
Use cases. If you recognize yourself here, the tool will pay for its click.
Pro tipsFour habits of the always-connectedPro tipsSmall habits, big difference.1Screenshot bookingsHotel address & confirmations, available with no signal.2Check unlock statusCarrier-locked phones can't add an eSIM — verify first.3Download offline mapsThey save data and work in dead zones.4Set an 80% alertA top-up should never surprise you mid-trip.
Pro tips. Four habits for smooth trips — pro tips for Support · São Tomé and Príncipe.
How Support & Contact worksFour steps from question to answerHow this tool worksBuilt to answer one question well.1Get the answerClear result with next steps — save it or act on it.2Apply itJump straight to the plan, setting or page it points to.3Enter your detailsTrip, data needs, destination. The tool does the math.4Open the toolNo account needed — it loads instantly in your browser.
Tool walkthrough. Four steps from landing on Support · São Tomé and Príncipe to having your answer.
Get connected in three stepsFrom purchase to online in about two minutesGet connected in three stepsNo store visit, no plastic SIM, no waiting for the post.1Land connectedSwitch the line on when you arrive — online before baggage claim.2Pick your planChoose data for your trip — checkout takes about two minutes.3Scan the QR codeThe eSIM installs straight onto your phone. No store, no plastic SIM.
Three-step setup. Install days before departure or minutes before boarding — your call.
Questions, answeredThe six things everyone asks firstQuestions, answeredShort answers, no sales pitch.What if data runs out?
80% alert, then one-tap top-up. No bill shock.
Which phones work?
Any carrier-unlocked, eSIM-capable iPhone or Android.
How fast is setup?
About two minutes: plan, QR scan, done.
Does hotspot work?
Yes — share your connection with laptop or tablet.
Do I keep my number?
Yes — WhatsApp & iMessage keep working on your existing number.
Is it a contract?
No — prepaid. Service simply stops instead of charging extra.
FAQ at a glance. Short answers, no sales pitch — the questions first, always.
What your gigabytes meanTypical hourly usage per activityWhat your gigabytes meanTranslate plan sizes into real travel behavior.Maps & navigation≈ 5 MB / hourMessaging & email≈ 20 MB / hourSocial browsing≈ 150 MB / hourVideo calls≈ 600 MB / hourHD streaming≈ 1.5 GB / hourTypical usage rates — actual consumption varies by app and quality settings.
Data usage guide. Maps sip, streaming gulps: size the plan to your heaviest habit.

Ready when São Tomé and Príncipe is

Prepaid, no contracts, no roaming surprises. The whole setup takes about two minutes.

See plans and pricing Talk to the Tele Agent