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We're here to help.

Questions about plans, eSIMs, numbers or Tele Agent — email us. A human replies to every message.

support@esimgomobile.com

Before you write

Is it just you, or is it us?

Check the live system status first — component states are read straight from the platform, never invented. If everything is green, email us and a human replies.

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FAQ

Frequently asked.

Is esimgomobile live?
Yes — plans are live with real checkout, your dashboard activates after your first purchase, and a human replies to every message.
How do I install an esimgomobile eSIM?
After purchase you get a QR code instantly. iPhone: Settings → Cellular → Add eSIM → scan. Android: Settings → Network → SIMs → Add eSIM → scan. Your dashboard can re-issue the code anytime.
Why do you need my ID?
Real phone numbers are regulated. Carriers require identity verification before issuing numbers in most countries — we collect it once at signup and handle the compliance.
What is Tele Agent?
Our AI receptionist: it answers your business calls 24/7, books appointments into your calendar, takes messages and sends you a summary after every call. Details on the Tele Agent page.
Can AI agents use esimgomobile?
Yes — that's a core use case. Agents get API keys and our MCP server to buy data, provision eSIMs, rent numbers and manage Tele Agent programmatically. See Developers.
How do I request a support call?
Use the request-a-call form on this page. We queue every request and call you back in your chosen time window.
Do you offer phone support?
Yes — request a callback with the form above, or reach us any time by email. Tele Agent is our AI receptionist for your business lines, not our support line.
What are your support hours?
Our support team is available during business hours, and we monitor email every day — a human replies to every message.
Can I get help in my language?
Yes — we support the same six languages as this site: English, Spanish, French, German, Portuguese and Japanese.
How do I contact support?
Email support@esimgomobile.com — we reply to every message.

esimgomobile in Togo

Using support in Togo? You are on the local edition — key facts for Togo (capital Lomé, dial code +228) are below. esimgomobile plans for Togo are live now — monthly plans from $8/mo and one-time travel packs from $3.65, with live checkout.

CapitalLomé
Dial code+228
CurrencyWest African CFA franc (XOF)
Time zoneUTC+0
Main languagesFrench

Plans are live — see plans and pricing.

The experience

esimgomobile in action.

Twenty product screens and twenty field photos — this is what traveling connected looks like.

Recent speeds
Bangkok622 Mbps
Seoul490 Mbps
Rome464 Mbps
Recent speeds for Support · Togo — Bangkok, Seoul, Rome: illustrative 5G figures, not live measurements.
  1. 1Coverage pins show where partner networks are live.
  2. 2The map answers the only question that matters: will it work there?
Gaspar Zaldo
Get connected
1 Pick a plan2 Scan QR3 Land online
Three steps on Support · Togo: pick a plan, scan the QR, land online.
  1. 1A real traveler quote, tied to the destination it mentions.
  2. 2Reviews reference actual trips, not generic praise.
Tele Agent transcript
Do I need a local number in Togo?
A local Togo number is available on this plan — I can attach it before you land.
Tele Agent transcript on Support · Togo: real question, specific answer.
  1. 1Mockups illustrate the product flow — captions describe what's real.
  2. 2Figures labeled as examples show sample data, never live telemetry.
Tele Agent
“Setting up your Togo line…”
AI voice agent on Support · Togo — answers spoken aloud, never a support ticket.
  1. 1The Tele Agent answers in plain language — no telecom jargon.
  2. 2Every answer is specific to your trip, not a generic FAQ.
Why travelers pick it
  • 5G where available
  • One-tap top-up
  • Hotspot included
Why travelers pick Support · Togo: 5G where available, One-tap top-up, Hotspot included.
  1. 1A real traveler quote, tied to the destination it mentions.
  2. 2Reviews reference actual trips, not generic praise.
AMITR MEENA (AMMY)
Togo is calling.
Get your eSIM
“Togo is calling.” — the banner on Support · Togo: two minutes from curious to connected.
  1. 1Mockups illustrate the product flow — captions describe what's real.
  2. 2Figures labeled as examples show sample data, never live telemetry.
eSIM installedYour Togo plan is ready.
Push · just now
Push notification on Support · Togo: eSIM installed, plan ready to activate.
  1. 1A real traveler quote, tied to the destination it mentions.
  2. 2Reviews reference actual trips, not generic praise.
Language
PortuguêsEspañol日本語
Language picker on Support · Togo — Português, Español, 日本語: the app speaks six languages.
  1. 1Usage ring compresses the whole plan into one glanceable number.
  2. 2Percent remaining is the only metric most travelers check.
Virtual number
+1 205 386 2112
Routes toTogo
SMS + voiceEnabled
Your second line on Support · Togo: +1 205 386 2112 — real number, SMS and voice enabled.
  1. 1Coverage status at a glance: data live, number available, 5G ready.
  2. 2Green means go — no guessing about what's supported.
eSIM plan
Atlas 20GB20 GB · 30 days
Togo
Install eSIM
Atlas 20GB on Support · Togo — 20 GB · 30 days, prepaid with the full price shown before you pay.
  1. 1Illustrative speed readout: sample carrier, city and latency figures.
  2. 2The meter demonstrates the readout — figures are examples, not live measurements.
Network
5G
Togo connected
Network widget for Support · Togo: 5G, full bars — zero ambiguity about the connection.
  1. 1Illustrative speed readout: sample carrier, city and latency figures.
  2. 2The meter demonstrates the readout — figures are examples, not live measurements.
61%
data left
Usage ring on Support · Togo — 61% of data left: the number travelers check most.
  1. 1The plan chip: name, allowance and destination in one line.
  2. 2Everything you need to confirm you're on the right plan.
Support
How does Support · Togo work?
Enter your trip details and get an instant answer — no account needed.
Support snippet — Support · Togo: what it does, in one honest answer.
  1. 1A real traveler quote, tied to the destination it mentions.
  2. 2Reviews reference actual trips, not generic praise.
Coverage
195
destinations live
Togo5G ready
Check coverage
Coverage at a glance for Support · Togo: 195 destinations live, fastest local partner selected on its own.
  1. 1The plan card shows exactly what you're buying — data, days, destination.
  2. 2One tap starts the two-minute QR install.
esimgomobile.com
Checkout
Atlas Unlimited — Togototal
Taxescalculated
Pay securely
256-bit encrypted · Amazon Pay
Secure checkout on Support · Togo: Atlas Unlimited, full price up front, no fine print.
  1. 1The dashboard keeps every eSIM, every trip, in one place.
  2. 2Rows show data left, days left and current city at a glance.
Install
1 Scan2 Add3 Go
The Support · Togo install: QR in three steps — scan, add, go, about two minutes.
  1. 1The Tele Agent answers in plain language — no telecom jargon.
  2. 2Every answer is specific to your trip, not a generic FAQ.
Togo · 5G
Signal widget on Support · Togo: network generation and place, always visible.
  1. 1The plan chip: name, allowance and destination in one line.
  2. 2Everything you need to confirm you're on the right plan.
esimgomobile.com
API quickstart
curl https://api.esimgomobile.com/v1/esims \
  -H "Authorization: Bearer $KEY" \
  -d '{"country":"TO"}'
200 OK · 169 ms
REST API behind Support · Togo: issue eSIMs programmatically — 200 OK in milliseconds.
  1. 1The dashboard keeps every eSIM, every trip, in one place.
  2. 2Rows show data left, days left and current city at a glance.
Jess Loiterton
“Switched plans mid-trip in Togo. Took about a minute.”
Noah P.Verified traveler · Togo
Traveler review for Support · Togo: “Switched plans mid-trip in Togo. Took about a minute.” — Noah P..
  1. 1A real traveler quote, tied to the destination it mentions.
  2. 2Reviews reference actual trips, not generic praise.
vs roaming
esimgomobile eSIMone price
Carrier roamingper-day fees
10 GB · 14 days · Togo
The honest comparison on Support · Togo: one prepaid eSIM price versus carrier roaming.
  1. 1The roaming math, made visible: one price versus per-day carrier fees.
  2. 2This is the comparison most travelers never see until the bill.
Robert Pügner — Support · Togo: The connected trip: maps, messages and translation, all on one eSIM.
Support · Togo: The connected trip: maps, messages and translation, all on one eSIM.
capturing nature with smartphone photography — Support · Togo: City lights after dark — the eSIM doesn't care what time it is.
Support · Togo: City lights after dark — the eSIM doesn't care what time it is.
travelers with luggage at modern airport terminal — Support · Togo: Travelers stay online from the moment they land — no SIM queues, no roaming shock.
Support · Togo: Travelers stay online from the moment they land — no SIM queues, no roaming shock.
Person photographing a beautiful mountain lake view with a smartphone, enjoying outdoor adventure. — Support · Togo: The departure board flips: gate found, lounge located, all on the eSIM.
Support · Togo: The departure board flips: gate found, lounge located, all on the eSIM.
child playing near istanbul control tower — Support · Togo: Golden hour, fully online — photo backups upload before dinner.
Support · Togo: Golden hour, fully online — photo backups upload before dinner.
close up shot of a person in blue sweater holding a black headset — Support · Togo: The museum queue skips itself: tickets bought online, straight to the door.
Support · Togo: The museum queue skips itself: tickets bought online, straight to the door.
top view of people writing on papers — Support · Togo: Contact a human when the agent can't — escalation is one tap.
Support · Togo: Contact a human when the agent can't — escalation is one tap.
blank smartphone screen in modern office setting — Support · Togo: Platform to platform: tickets, timetables and taxis in one hand.
Support · Togo: Platform to platform: tickets, timetables and taxis in one hand.
men in suits — Support · Togo: No hold music — the queue is always empty.
Support · Togo: No hold music — the queue is always empty.
men s blue leather jacket and brown backpack — Support · Togo: Support speaks six languages — switch mid-conversation.
Support · Togo: Support speaks six languages — switch mid-conversation.
Skyline of a Modern City with Illuminated Buildings at Night — Support · Togo: Lost in the medina, found by GPS: the blue dot never lies.
Support · Togo: Lost in the medina, found by GPS: the blue dot never lies.
photo of santorini greece — Support · Togo: Coworking abroad: laptop tethered, calls crisp, deadlines met.
Support · Togo: Coworking abroad: laptop tethered, calls crisp, deadlines met.
a woman waving her hand while looking at the screen of the laptop — Support · Togo: Coast roads and country lanes — the map keeps up wherever you roam.
Support · Togo: Coast roads and country lanes — the map keeps up wherever you roam.
a woman with earpods having a meeting with a woman in a video call — Support · Togo: The last night: photo album backed up, memories safe before wheels-up.
Support · Togo: The last night: photo album backed up, memories safe before wheels-up.
Jimmy Liao — Support · Togo: Plazas and promenades: video calls home with the view behind you.
Support · Togo: Plazas and promenades: video calls home with the view behind you.
eiffel tower in paris — Support · Togo: Market mornings: look up the dish, translate the menu, pay by phone.
Support · Togo: Market mornings: look up the dish, translate the menu, pay by phone.
man in white dress shirt using a laptop — Support · Togo: Street level: navigation, rideshares and reviews, all instant.
Support · Togo: Street level: navigation, rideshares and reviews, all instant.
friends jumping together on a beach — Support · Togo: From departure lounge to arrival hall, the data never drops.
Support · Togo: From departure lounge to arrival hall, the data never drops.
Altaf Shah — Support · Togo: Top-up trouble, install stalls, plan math — all covered here.
Support · Togo: Top-up trouble, install stalls, plan math — all covered here.
back view of women in bikinis sitting with arms raised on beach — Support · Togo: Trailheads and lookouts: offline maps downloaded, just in case.
Support · Togo: Trailheads and lookouts: offline maps downloaded, just in case.

Explainer

Support & Contact: the full picture

The short version: prepaid travel eSIMs across 195 destinations, installed by QR code in two minutes, managed from a dashboard, with an AI agent on call when you need a human-style answer fast.

The long version is the rest of this page — plans, mechanics, edge cases and honest trade-offs, written the way we'd explain it to a friend.

Everything on this page exists to answer one question well: how does esimgomobile fit into your trip? The sections below go deep so you never need a second tab.

Explainer

How it works, step by step

  1. Buy before you fly
    • Order from home, the hotel, or the departure lounge — delivery is instant and digital.
    • No shipping, no pickup counters, no airport SIM queues.
  2. Add the eSIM
    • One QR scan adds the plan to your phone. iPhone and Android both walk you through it in under a minute.
    • You can install now and activate later — the plan starts when you choose.
  3. Stay online abroad
    • Data, maps, translation and messaging work the moment you land.
    • Running low? Top up in one tap from your dashboard — no new QR code needed.

Explainer

Good to know

  • Turn off auto-play on social apps before you fly; it quietly eats roaming data.
  • Save your eSIM QR code somewhere safe (email it to yourself) in case you switch phones mid-trip.
  • Keep your home SIM active for two-factor codes from your bank; run data on the eSIM line.
  • Screenshot your hotel address and booking confirmations — you'll want them with no signal.
  • Check that your phone is carrier-unlocked before you buy any eSIM — locked phones can't add one.
  • Download offline maps for your destination — they save data and work in dead zones.

These are the details that separate a smooth trip from a stressful one — small, unglamorous, and worth more than any feature list.

Explainer

Why travelers switch

Roaming bills taught a generation to fear their phones abroad. The eSIM generation simply never learned that fear — data is prepaid, visible and finite.

And because everything is prepaid through Amazon Pay, the commercial relationship is simple: you pay for data, you get data, it ends when it ends.

The Tele Agent closes the remaining gap: a question at midnight in a foreign terminal gets an answer in seconds, not a support ticket.

Visual guides

The numbers behind Togo.

Support & Contact — data dashboard

The product's headline numbers, switchable by dataset.

195
destinations live
global footprint
4
Atlas plans
prepaid, no contracts
~2 min
typical install
QR scan to online
6
app languages
EN ES FR DE PT JA
Atlas 5GB: 5 GB over 30 days — Weekend breaks & light useAtlas 5GB 5 GBAtlas 20GB: 20 GB over 30 days — Two-week trips & daily useAtlas 20GB 20 GBAtlas 50GB: 50 GB over 60 days — Remote work & hotspottingAtlas 50GB 50 GBAtlas Unlimited: Unlimited over 30 days — Heavy use, zero meteringAtlas Unlimited Unlimited
Atlas 5GB: 30-day validityAtlas 5GB 30 daysAtlas 20GB: 30-day validityAtlas 20GB 30 daysAtlas 50GB: 60-day validityAtlas 50GB 60 daysAtlas Unlimited: 30-day validityAtlas Unlimited 30 days
Illustrative — D1: 100% of maxIllustrative — D10: 70% of maxIllustrative — D20: 42% of maxIllustrative — D30: 12% of maxDay 1Day 10Day 20Day 30IllustrativeIllustrative 20 GB burn-down at moderate use.

Hover any bar or point for its exact value. Tabs switch datasets — everything on this panel is computed from live product data unless labeled illustrative.

Support & Contact — data dashboard. Plan allowances, validity windows and a typical usage curve for Support & Contact — hover for exact values.
Plan comparison matrixEvery plan for Togo — data, validity, best fitPlans at a glanceFour prepaid plans cover every kind of trip to Togo.PLANDATAVALIDITYAtlas 5GBWeekend breaks & light use5 GB30 daysAtlas 20GBTwo-week trips & daily use20 GB30 daysAtlas 50GBRemote work & hotspotting50 GB60 daysAtlas UnlimitedHeavy use, zero meteringUnlimited30 days
Plan comparison matrix. Weekend sips, fortnight data, work-month gulps, or unlimited — pick by trip shape.
How Support & Contact worksFour steps from question to answerHow this tool worksBuilt to answer one question well.1Enter your detailsTrip, data needs, destination. The tool does the math.2Open the toolNo account needed — it loads instantly in your browser.3Apply itJump straight to the plan, setting or page it points to.4Get the answerClear result with next steps — save it or act on it.
Tool walkthrough. Every tool on esimgomobile follows the same honest pattern: input, math, answer.
Every plan includesNo tiers of basic dignity — these ship with all plansEvery plan includesThe baseline is generous on purpose.24/7 supportReal humans plus the Tele Agent, around the clock.Hotspot includedShare with your laptop or tablet at no extra cost.6 languagesThe app speaks your language, wherever you're from.One-tap top-upMore data in seconds — no new QR code.Keep your WhatsAppYour existing number keeps working on the data line.5G where availableFastest local partner network, selected automatically.
Included with every plan. Six things ship with every plan — the Support · Togo baseline, generous on purpose.
Who it's forFour travelers, one toolWho it's forBuilt for real trip shapes, not personas.1The planner
Compare before you commit — know the right plan weeks ahead.
esimgomobile network data2The last-minute flyer
Answer in minutes, eSIM installed before boarding.
esimgomobile network data3The family organizer
One tool, every traveler's needs covered.
esimgomobile network data4The remote worker
Size data for video calls and hotspotting with confidence.
esimgomobile network data
Use cases. Planners, sprinters, remote workers, families — who's it for.
Network at a glanceCoverage facts for TogoNetwork at a glanceThe numbers that matter before you buy.195destinations liveesimgomobile network data5Gwhere available in Togoesimgomobile network data6app languagesesimgomobile network data2 mintypical install timeesimgomobile network dataPlus: local numbers where available, hotspot included, 24/7 support.Prepaid only — when the plan ends, it simply stops. No contracts.
Coverage facts. Destinations, 5G, languages, install speed — the numbers that matter before you buy.
Support & Contact: capability profileWhat the tool is good at — illustrative profileCapability profileFive strengths, ranked by what users feel first.Instant resultsno waiting, no signupAlways currentreflects live plans and coveragePrivate by designyour inputs stay in your browserMobile friendlyworks on the phone in your handShares wellsend the answer to travel companionsIllustrative profile based on tool design — not measured telemetry.
Capability profile. Ranked by what travelers notice first, not by marketing priority.
Get connected in three stepsFrom purchase to online in about two minutesGet connected in three stepsNo store visit, no plastic SIM, no waiting for the post.1Land connectedSwitch the line on when you arrive — online before baggage claim.2Scan the QR codeThe eSIM installs straight onto your phone. No store, no plastic SIM.3Pick your planChoose data for your trip — checkout takes about two minutes.
Three-step setup. Three steps, about two minutes — the Support · Togo ritual, no store visit.
Questions, answeredThe six things everyone asks firstQuestions, answeredShort answers, no sales pitch.Does hotspot work?
Yes — share your connection with laptop or tablet.
How fast is setup?
About two minutes: plan, QR scan, done.
Is it a contract?
No — prepaid. Service simply stops instead of charging extra.
Which phones work?
Any carrier-unlocked, eSIM-capable iPhone or Android.
Do I keep my number?
Yes — WhatsApp & iMessage keep working on your existing number.
What if data runs out?
80% alert, then one-tap top-up. No bill shock.
FAQ at a glance. Six questions every traveler asks — the Support · Togo answers, one screen.
What your gigabytes meanTypical hourly usage per activityWhat your gigabytes meanTranslate plan sizes into real travel behavior.Maps & navigation≈ 5 MB / hourMessaging & email≈ 20 MB / hourSocial browsing≈ 150 MB / hourVideo calls≈ 600 MB / hourHD streaming≈ 1.5 GB / hourTypical usage rates — actual consumption varies by app and quality settings.
Data usage guide. Gigabytes translated into hours — the Support · Togo usage guide.
Pro tipsFour habits of the always-connectedPro tipsSmall habits, big difference.1Set an 80% alertA top-up should never surprise you mid-trip.2Install before you flyAirport Wi-Fi is the worst place to set up connectivity.3Keep home SIM for 2FABank codes still arrive while data runs on the eSIM.4Download offline mapsThey save data and work in dead zones.
Pro tips. Four habits for smooth trips — pro tips for Support · Togo.

Start your Togo trip online

Join thousands of travelers who land connected. Your eSIM installs in two minutes.

See plans and pricing Talk to the Tele Agent