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Questions about plans, eSIMs, numbers or Tele Agent — email us. A human replies to every message.

support@esimgomobile.com

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FAQ

Frequently asked.

Is esimgomobile live?
Yes — plans are live with real checkout, your dashboard activates after your first purchase, and a human replies to every message.
How do I install an esimgomobile eSIM?
After purchase you get a QR code instantly. iPhone: Settings → Cellular → Add eSIM → scan. Android: Settings → Network → SIMs → Add eSIM → scan. Your dashboard can re-issue the code anytime.
Why do you need my ID?
Real phone numbers are regulated. Carriers require identity verification before issuing numbers in most countries — we collect it once at signup and handle the compliance.
What is Tele Agent?
Our AI receptionist: it answers your business calls 24/7, books appointments into your calendar, takes messages and sends you a summary after every call. Details on the Tele Agent page.
Can AI agents use esimgomobile?
Yes — that's a core use case. Agents get API keys and our MCP server to buy data, provision eSIMs, rent numbers and manage Tele Agent programmatically. See Developers.
How do I request a support call?
Use the request-a-call form on this page. We queue every request and call you back in your chosen time window.
Do you offer phone support?
Yes — request a callback with the form above, or reach us any time by email. Tele Agent is our AI receptionist for your business lines, not our support line.
What are your support hours?
Our support team is available during business hours, and we monitor email every day — a human replies to every message.
Can I get help in my language?
Yes — we support the same six languages as this site: English, Spanish, French, German, Portuguese and Japanese.
How do I contact support?
Email support@esimgomobile.com — we reply to every message.

esimgomobile in Thailand

Using support in Thailand? You are on the local edition — key facts for Thailand (capital Bangkok, dial code +66) are below. esimgomobile plans for Thailand are live now — monthly plans from $8/mo and one-time travel packs from $3.65, with live checkout.

CapitalBangkok
Dial code+66
CurrencyThai baht (THB)
Time zoneUTC+7
Main languagesThai

Plans are live — see plans and pricing.

Product tour

The product, up close.

Every screen below is the real flow: plans, coverage, speed and support, rendered for this page.

Thailand · coverage
5 carriers · automatic selection
Coverage map on Support · Thailand: partner networks pinned, selection automatic.
  1. 1Mockups illustrate the product flow — captions describe what's real.
  2. 2Figures labeled as examples show sample data, never live telemetry.
Install
1 Scan2 Add3 Go
The Support · Thailand install: QR in three steps — scan, add, go, about two minutes.
  1. 1The plan card shows exactly what you're buying — data, days, destination.
  2. 2One tap starts the two-minute QR install.
Network
5G
Thailand connected
Network widget for Support · Thailand: 5G, full bars — zero ambiguity about the connection.
  1. 1The Tele Agent answers in plain language — no telecom jargon.
  2. 2Every answer is specific to your trip, not a generic FAQ.
Language
PortuguêsDeutschEspañol
Language picker on Support · Thailand — Português, Deutsch, Español: the app speaks six languages.
  1. 1Signal widget: network generation and destination, always visible.
  2. 2Five bars, zero ambiguity about what you're connected to.
Tele Agent
Can I keep my WhatsApp number?
Yes — your eSIM is data-first, so WhatsApp keeps working on your existing number in Thailand.
Tele Agent chat on Support · Thailand — real questions, specific answers, zero telecom jargon.
  1. 1Illustrative speed readout: sample carrier, city and latency figures.
  2. 2The meter demonstrates the readout — figures are examples, not live measurements.
Virtual number
+1 205 832 5535
Routes toThailand
SMS + voiceEnabled
Your second line on Support · Thailand: +1 205 832 5535 — real number, SMS and voice enabled.
  1. 1The roaming math, made visible: one price versus per-day carrier fees.
  2. 2This is the comparison most travelers never see until the bill.
esimgomobile.com
Plans for Thailand
Atlas 5GB5 GB · 30 days
Atlas 20GB20 GB · 30 days
Atlas 50GB50 GB · 60 days
Compare plans
Plan picker on Support · Thailand: 5GB, 20GB, 50GB and Unlimited — pick by trip, not fine print.
  1. 1Three plans side by side so the trade-off is obvious.
  2. 2Pick by trip length, not by decoding fine print.
esimgomobile.com
Checkout
Atlas Unlimited — Thailandtotal
Taxescalculated
Pay securely
256-bit encrypted · Amazon Pay
Secure checkout on Support · Thailand: Atlas Unlimited, full price up front, no fine print.
  1. 1Checkout shows the full price before you pay. Nothing hidden.
  2. 2Amazon Pay handles payment securely; taxes are calculated for you.
Coverage
195
destinations live
Thailand5G ready
Check coverage
Coverage at a glance for Support · Thailand: 195 destinations live, fastest local partner selected on its own.
  1. 1The Tele Agent answers in plain language — no telecom jargon.
  2. 2Every answer is specific to your trip, not a generic FAQ.
esimgomobile.com
API quickstart
curl https://api.esimgomobile.com/v1/esims \
  -H "Authorization: Bearer $KEY" \
  -d '{"country":"TH"}'
200 OK · 102 ms
REST API behind Support · Thailand: issue eSIMs programmatically — 200 OK in milliseconds.
  1. 1The dashboard keeps every eSIM, every trip, in one place.
  2. 2Rows show data left, days left and current city at a glance.
vs roaming
esimgomobile eSIMone price
Carrier roamingper-day fees
10 GB · 14 days · Thailand
The honest comparison on Support · Thailand: one prepaid eSIM price versus carrier roaming.
  1. 1A real traveler quote, tied to the destination it mentions.
  2. 2Reviews reference actual trips, not generic praise.
esimgomobile.com
couples walking on the sandy beach
Support & Contact
Travel guides · 8 min read
From the blog: “Support & Contact” — travel guides in about eight minutes.
  1. 1Three plans side by side so the trade-off is obvious.
  2. 2Pick by trip length, not by decoding fine print.
man on a video call
Thailand is calling.
Get your eSIM
Live now · no waitlist
“Thailand is calling.” — the CTA card on Support · Thailand: plans live now, no waitlist.
  1. 1The roaming math, made visible: one price versus per-day carrier fees.
  2. 2This is the comparison most travelers never see until the bill.
53%
data left
Usage ring on Support · Thailand — 53% of data left: the number travelers check most.
  1. 1Signal widget: network generation and destination, always visible.
  2. 2Five bars, zero ambiguity about what you're connected to.
Launch facts
195destinations live
31free tools
$8entry monthly plan
Launch facts behind Support · Thailand — 195 destinations live, 31 free tools, $8 entry monthly plan: numbers we publish and stand behind.
  1. 1Mockups illustrate the product flow — captions describe what's real.
  2. 2Figures labeled as examples show sample data, never live telemetry.
Recent speeds
Singapore365 Mbps
Bali283 Mbps
Lisbon294 Mbps
Recent speeds for Support · Thailand — Singapore, Bali, Lisbon: illustrative 5G figures, not live measurements.
  1. 1A real support transcript: the question, then the specific answer.
  2. 2This is what 'AI support' actually looks like in practice.
Why travelers pick it
  • Hotspot included
  • Instant QR install
  • One-tap top-up
Why travelers pick Support · Thailand: Hotspot included, Instant QR install, One-tap top-up.
  1. 1A real traveler quote, tied to the destination it mentions.
  2. 2Reviews reference actual trips, not generic praise.
Speed test
883Mbps
5G · Thailand · 83 ms
Illustrative speed readout on Support · Thailand: 883 Mbps, 83 ms — example figures, not live measurements.
  1. 1Illustrative speed readout: sample carrier, city and latency figures.
  2. 2The meter demonstrates the readout — figures are examples, not live measurements.
esimgomobile.com
Dashboard
Active eSIMs2
Data left10 GB
Current cityThailand
Web dashboard on Support · Thailand: every eSIM, every trip, 10 GB left — one screen.
  1. 1Checkout shows the full price before you pay. Nothing hidden.
  2. 2Amazon Pay handles payment securely; taxes are calculated for you.
city skyline above dark waving channel
Thailand
eSIM dataLive
Local numberAvailable
5GYes
Coverage card on Support · Thailand: data live, local number available, 5G where it exists.
  1. 1A real traveler quote, tied to the destination it mentions.
  2. 2Reviews reference actual trips, not generic praise.
nighttime urban scene of japanese street and karaoke — Support · Thailand: Street level: navigation, rideshares and reviews, all instant.
Support · Thailand: Street level: navigation, rideshares and reviews, all instant.
Silhouette of a man using a smartphone in an airport terminal in Surabaya, Indonesia. — Support · Thailand: Street-food stalls and mobile pay: dinner ordered without a word of the language.
Support · Thailand: Street-food stalls and mobile pay: dinner ordered without a word of the language.
Man takes a photo of Mérida, Mexico with smartphone, capturing scenic view. — Support · Thailand: Real journeys, real connectivity — this is what the product is for.
Support · Thailand: Real journeys, real connectivity — this is what the product is for.
hand holding phone — Support · Thailand: Rooftop check-in: boarding passes and hotel keys, all on the phone.
Support · Thailand: Rooftop check-in: boarding passes and hotel keys, all on the phone.
green cactus plant near white concrete wall — Support · Thailand: The red-eye recovery: hotel early-check-in arranged mid-flight.
Support · Thailand: The red-eye recovery: hotel early-check-in arranged mid-flight.
woman standing in front of a laptop — Support · Thailand: Support speaks six languages — switch mid-conversation.
Support · Thailand: Support speaks six languages — switch mid-conversation.
Franco Monsalvo — Support · Thailand: Trailheads and lookouts: offline maps downloaded, just in case.
Support · Thailand: Trailheads and lookouts: offline maps downloaded, just in case.
silhouette of a woman with a backpack standing at an airport terminal — Support · Thailand: The food tour: every recommendation looked up on the spot.
Support · Thailand: The food tour: every recommendation looked up on the spot.
portrait of two women on a beach — Support · Thailand: Coast roads and country lanes — the map keeps up wherever you roam.
Support · Thailand: Coast roads and country lanes — the map keeps up wherever you roam.
nighttime cityscape of tokyo streets — Support · Thailand: Lost in the medina, found by GPS: the blue dot never lies.
Support · Thailand: Lost in the medina, found by GPS: the blue dot never lies.
selective focus photo of airplane window — Support · Thailand: Downtown, connected: the eSIM finds the fastest local network on its own.
Support · Thailand: Downtown, connected: the eSIM finds the fastest local network on its own.
cheerful girlfriends walking together along sandy beach — Support · Thailand: City lights after dark — the eSIM doesn't care what time it is.
Support · Thailand: City lights after dark — the eSIM doesn't care what time it is.
Tom Fisk — Support · Thailand: Museum afternoons with audio guides streaming, not buffering.
Support · Thailand: Museum afternoons with audio guides streaming, not buffering.
brunette woman drinking a cup of coffee — Support · Thailand: Family group chat: location shared, dinner plans settled in minutes.
Support · Thailand: Family group chat: location shared, dinner plans settled in minutes.
Palm Trees Near Beach — Support · Thailand: Old town, new tricks: translation apps working in real time.
Support · Thailand: Old town, new tricks: translation apps working in real time.
woman in pink blouse texting on a smartphone — Support · Thailand: Check-in lines move faster when your documents are on your phone.
Support · Thailand: Check-in lines move faster when your documents are on your phone.
Robert Pügner — Support · Thailand: The fix for most issues: toggle airplane mode, check the eSIM line.
Support · Thailand: The fix for most issues: toggle airplane mode, check the eSIM line.
close up portrait of a young woman typing a text message on mobile phone — Support · Thailand: The long layover: streaming, working and messaging, all covered.
Support · Thailand: The long layover: streaming, working and messaging, all covered.
grayscale photo of people hiking on the mountain — Support · Thailand: Market mornings: look up the dish, translate the menu, pay by phone.
Support · Thailand: Market mornings: look up the dish, translate the menu, pay by phone.
close up shot of a person in blue sweater holding a black headset — Support · Thailand: The support page answers the six questions everyone asks first.
Support · Thailand: The support page answers the six questions everyone asks first.

Explainer

Support & Contact: the full picture

Everything on this page exists to answer one question well: how does esimgomobile fit into your trip? The sections below go deep so you never need a second tab.

The long version is the rest of this page — plans, mechanics, edge cases and honest trade-offs, written the way we'd explain it to a friend.

The short version: prepaid travel eSIMs across 195 destinations, installed by QR code in two minutes, managed from a dashboard, with an AI agent on call when you need a human-style answer fast.

Explainer

How it works, step by step

  1. Buy before you fly
    • Order from home, the hotel, or the departure lounge — delivery is instant and digital.
    • No shipping, no pickup counters, no airport SIM queues.
  2. Add the eSIM
    • One QR scan adds the plan to your phone. iPhone and Android both walk you through it in under a minute.
    • You can install now and activate later — the plan starts when you choose.
  3. Stay online abroad
    • Data, maps, translation and messaging work the moment you land.
    • Running low? Top up in one tap from your dashboard — no new QR code needed.

Explainer

Good to know

  • Set a data alert at 80% so a top-up never surprises you mid-trip.
  • Keep your home SIM active for two-factor codes from your bank; run data on the eSIM line.
  • Save your eSIM QR code somewhere safe (email it to yourself) in case you switch phones mid-trip.
  • Download offline maps for your destination — they save data and work in dead zones.
  • Hotspot sparingly: one laptop tethered all day can burn through a week of phone data.
  • WhatsApp, iMessage and FaceTime keep your existing number on a data eSIM — no need to tell anyone a new number.

These are the details that separate a smooth trip from a stressful one — small, unglamorous, and worth more than any feature list.

Explainer

Why travelers switch

And because everything is prepaid through Amazon Pay, the commercial relationship is simple: you pay for data, you get data, it ends when it ends.

The Tele Agent closes the remaining gap: a question at midnight in a foreign terminal gets an answer in seconds, not a support ticket.

Roaming bills taught a generation to fear their phones abroad. The eSIM generation simply never learned that fear — data is prepaid, visible and finite.

See the math

Every chart that matters for Thailand.

Support & Contact — data dashboard

The product's headline numbers, switchable by dataset.

195
destinations live
global footprint
4
Atlas plans
prepaid, no contracts
~2 min
typical install
QR scan to online
6
app languages
EN ES FR DE PT JA
Atlas 5GB: 5 GB over 30 days — Weekend breaks & light useAtlas 5GB 5 GBAtlas 20GB: 20 GB over 30 days — Two-week trips & daily useAtlas 20GB 20 GBAtlas 50GB: 50 GB over 60 days — Remote work & hotspottingAtlas 50GB 50 GBAtlas Unlimited: Unlimited over 30 days — Heavy use, zero meteringAtlas Unlimited Unlimited
Atlas 5GB: 30-day validityAtlas 5GB 30 daysAtlas 20GB: 30-day validityAtlas 20GB 30 daysAtlas 50GB: 60-day validityAtlas 50GB 60 daysAtlas Unlimited: 30-day validityAtlas Unlimited 30 days
Illustrative — D1: 100% of maxIllustrative — D10: 70% of maxIllustrative — D20: 42% of maxIllustrative — D30: 12% of maxDay 1Day 10Day 20Day 30IllustrativeIllustrative 20 GB burn-down at moderate use.

Hover any bar or point for its exact value. Tabs switch datasets — everything on this panel is computed from live product data unless labeled illustrative.

Support & Contact — data dashboard. Plan allowances, validity windows and a typical usage curve for Support & Contact — hover for exact values.
Get connected in three stepsFrom purchase to online in about two minutesGet connected in three stepsNo store visit, no plastic SIM, no waiting for the post.1Scan the QR codeThe eSIM installs straight onto your phone. No store, no plastic SIM.2Land connectedSwitch the line on when you arrive — online before baggage claim.3Pick your planChoose data for your trip — checkout takes about two minutes.
Three-step setup. Three steps, about two minutes — the Support · Thailand ritual, no store visit.
Plan comparison matrixEvery plan for Thailand — data, validity, best fitPlans at a glanceFour prepaid plans cover every kind of trip to Thailand.PLANDATAVALIDITYAtlas 5GBWeekend breaks & light use5 GB30 daysAtlas 20GBTwo-week trips & daily use20 GB30 daysAtlas 50GBRemote work & hotspotting50 GB60 daysAtlas UnlimitedHeavy use, zero meteringUnlimited30 days
Plan comparison matrix. Weekend sips, fortnight data, work-month gulps, or unlimited — pick by trip shape.
Support & Contact: capability profileWhat the tool is good at — illustrative profileCapability profileFive strengths, ranked by what users feel first.Private by designyour inputs stay in your browserShares wellsend the answer to travel companionsMobile friendlyworks on the phone in your handInstant resultsno waiting, no signupAlways currentreflects live plans and coverageIllustrative profile based on tool design — not measured telemetry.
Capability profile. Capabilities measured by traveler value, not feature count.
How Support & Contact worksFour steps from question to answerHow this tool worksBuilt to answer one question well.1Enter your detailsTrip, data needs, destination. The tool does the math.2Open the toolNo account needed — it loads instantly in your browser.3Apply itJump straight to the plan, setting or page it points to.4Get the answerClear result with next steps — save it or act on it.
Tool walkthrough. Every tool on esimgomobile follows the same honest pattern: input, math, answer.
Pro tipsFour habits of the always-connectedPro tipsSmall habits, big difference.1Download offline mapsThey save data and work in dead zones.2Screenshot bookingsHotel address & confirmations, available with no signal.3Install before you flyAirport Wi-Fi is the worst place to set up connectivity.4Check unlock statusCarrier-locked phones can't add an eSIM — verify first.
Pro tips. The small things that separate smooth trips from stressful ones.
Every plan includesNo tiers of basic dignity — these ship with all plansEvery plan includesThe baseline is generous on purpose.Hotspot includedShare with your laptop or tablet at no extra cost.Keep your WhatsAppYour existing number keeps working on the data line.One-tap top-upMore data in seconds — no new QR code.24/7 supportReal humans plus the Tele Agent, around the clock.6 languagesThe app speaks your language, wherever you're from.5G where availableFastest local partner network, selected automatically.
Included with every plan. From 5 GB to Unlimited, the inclusions don't shrink.
Questions, answeredThe six things everyone asks firstQuestions, answeredShort answers, no sales pitch.How fast is setup?
About two minutes: plan, QR scan, done.
Which phones work?
Any carrier-unlocked, eSIM-capable iPhone or Android.
What if data runs out?
80% alert, then one-tap top-up. No bill shock.
Do I keep my number?
Yes — WhatsApp & iMessage keep working on your existing number.
Is it a contract?
No — prepaid. Service simply stops instead of charging extra.
Does hotspot work?
Yes — share your connection with laptop or tablet.
FAQ at a glance. Six questions every traveler asks — the Support · Thailand answers, one screen.
Who it's forFour travelers, one toolWho it's forBuilt for real trip shapes, not personas.1The last-minute flyer
Answer in minutes, eSIM installed before boarding.
esimgomobile network data2The remote worker
Size data for video calls and hotspotting with confidence.
esimgomobile network data3The family organizer
One tool, every traveler's needs covered.
esimgomobile network data4The planner
Compare before you commit — know the right plan weeks ahead.
esimgomobile network data
Use cases. Six traveler shapes, one tool — Support · Thailand's use cases.
What your gigabytes meanTypical hourly usage per activityWhat your gigabytes meanTranslate plan sizes into real travel behavior.Maps & navigation≈ 5 MB / hourMessaging & email≈ 20 MB / hourSocial browsing≈ 150 MB / hourVideo calls≈ 600 MB / hourHD streaming≈ 1.5 GB / hourTypical usage rates — actual consumption varies by app and quality settings.
Data usage guide. Maps sip, streaming gulps: size the plan to your heaviest habit.
Network at a glanceCoverage facts for ThailandNetwork at a glanceThe numbers that matter before you buy.195destinations liveesimgomobile network data5Gwhere available in Thailandesimgomobile network data6app languagesesimgomobile network data2 mintypical install timeesimgomobile network dataPlus: local numbers where available, hotspot included, 24/7 support.Prepaid only — when the plan ends, it simply stops. No contracts.
Coverage facts. Destinations, 5G, languages, install speed — the numbers that matter before you buy.

Ready when Thailand is

Prepaid, no contracts, no roaming surprises. The whole setup takes about two minutes.

See plans and pricing Talk to the Tele Agent