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Questions about plans, eSIMs, numbers or Tele Agent — email us. A human replies to every message.

support@esimgomobile.com

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FAQ

Frequently asked.

Is esimgomobile live?
Yes — plans are live with real checkout, your dashboard activates after your first purchase, and a human replies to every message.
How do I install an esimgomobile eSIM?
After purchase you get a QR code instantly. iPhone: Settings → Cellular → Add eSIM → scan. Android: Settings → Network → SIMs → Add eSIM → scan. Your dashboard can re-issue the code anytime.
Why do you need my ID?
Real phone numbers are regulated. Carriers require identity verification before issuing numbers in most countries — we collect it once at signup and handle the compliance.
What is Tele Agent?
Our AI receptionist: it answers your business calls 24/7, books appointments into your calendar, takes messages and sends you a summary after every call. Details on the Tele Agent page.
Can AI agents use esimgomobile?
Yes — that's a core use case. Agents get API keys and our MCP server to buy data, provision eSIMs, rent numbers and manage Tele Agent programmatically. See Developers.
How do I request a support call?
Use the request-a-call form on this page. We queue every request and call you back in your chosen time window.
Do you offer phone support?
Yes — request a callback with the form above, or reach us any time by email. Tele Agent is our AI receptionist for your business lines, not our support line.
What are your support hours?
Our support team is available during business hours, and we monitor email every day — a human replies to every message.
Can I get help in my language?
Yes — we support the same six languages as this site: English, Spanish, French, German, Portuguese and Japanese.
How do I contact support?
Email support@esimgomobile.com — we reply to every message.

esimgomobile in Timor-Leste

Using support in Timor-Leste? You are on the local edition — key facts for Timor-Leste (capital Dili, dial code +670) are below. esimgomobile plans for Timor-Leste are live now — monthly plans from $8/mo and one-time travel packs from $3.65, with live checkout.

CapitalDili
Dial code+670
CurrencyUS dollar (USD)
Time zoneUTC+9
Main languagesPortuguese, Tetum

Plans are live — see plans and pricing.

Up close

Twenty screens, twenty photos.

A visual walkthrough built for this page — mockups of the exact experience plus photography from the field.

Launch facts
195destinations live
31free tools
$8entry monthly plan
Launch facts behind Support · Timor-Leste — 195 destinations live, 31 free tools, $8 entry monthly plan: numbers we publish and stand behind.
  1. 1Mockups illustrate the product flow — captions describe what's real.
  2. 2Figures labeled as examples show sample data, never live telemetry.
eSIM plan
Atlas 50GB50 GB · 60 days
Timor-Leste
Install eSIM
Atlas 50GB on Support · Timor-Leste — 50 GB · 60 days, prepaid with the full price shown before you pay.
  1. 1The plan card shows exactly what you're buying — data, days, destination.
  2. 2One tap starts the two-minute QR install.
Virtual number
+1 205 414 4782
Routes toTimor-Leste
SMS + voiceEnabled
Your second line on Support · Timor-Leste: +1 205 414 4782 — real number, SMS and voice enabled.
  1. 1A real traveler quote, tied to the destination it mentions.
  2. 2Reviews reference actual trips, not generic praise.
Coverage
195
destinations live
Timor-Leste5G ready
Check coverage
Coverage at a glance for Support · Timor-Leste: 195 destinations live, fastest local partner selected on its own.
  1. 1The plan card shows exactly what you're buying — data, days, destination.
  2. 2One tap starts the two-minute QR install.
stein egil liland
Timor-Leste is calling.
Get your eSIM
“Timor-Leste is calling.” — the banner on Support · Timor-Leste: two minutes from curious to connected.
  1. 1A real support transcript: the question, then the specific answer.
  2. 2This is what 'AI support' actually looks like in practice.
esimgomobile.com
API quickstart
curl https://api.esimgomobile.com/v1/esims \
  -H "Authorization: Bearer $KEY" \
  -d '{"country":"TI"}'
200 OK · 115 ms
REST API behind Support · Timor-Leste: issue eSIMs programmatically — 200 OK in milliseconds.
  1. 1Checkout shows the full price before you pay. Nothing hidden.
  2. 2Amazon Pay handles payment securely; taxes are calculated for you.
195
destinations live
launch fact
Launch fact behind Support · Timor-Leste: 195 destinations live — a fixed figure, not live telemetry.
  1. 1A real traveler quote, tied to the destination it mentions.
  2. 2Reviews reference actual trips, not generic praise.
Support
How does Support · Timor-Leste work?
Enter your trip details and get an instant answer — no account needed.
Support snippet — Support · Timor-Leste: what it does, in one honest answer.
  1. 1A real traveler quote, tied to the destination it mentions.
  2. 2Reviews reference actual trips, not generic praise.
eSIM installedYour Timor-Leste plan is ready.
Push · just now
Push notification on Support · Timor-Leste: eSIM installed, plan ready to activate.
  1. 1Coverage status at a glance: data live, number available, 5G ready.
  2. 2Green means go — no guessing about what's supported.
78%
data left
Usage ring on Support · Timor-Leste — 78% of data left: the number travelers check most.
  1. 1Signal widget: network generation and destination, always visible.
  2. 2Five bars, zero ambiguity about what you're connected to.
Tele Agent
“Setting up your Timor-Leste line…”
AI voice agent on Support · Timor-Leste — answers spoken aloud, never a support ticket.
  1. 1The plan card shows exactly what you're buying — data, days, destination.
  2. 2One tap starts the two-minute QR install.
Tele Agent transcript
Will my phone work in Timor-Leste?
If it's carrier-unlocked and eSIM-capable, yes. I checked Timor-Leste bands — you're covered.
Tele Agent transcript on Support · Timor-Leste: real question, specific answer.
  1. 1Mockups illustrate the product flow — captions describe what's real.
  2. 2Figures labeled as examples show sample data, never live telemetry.
My eSIM
51%10 GB left
Days left11
Top up+10 GB
Data dashboard on Support · Timor-Leste: 51% remaining, days left, top-up one tap away.
  1. 1The Tele Agent answers in plain language — no telecom jargon.
  2. 2Every answer is specific to your trip, not a generic FAQ.
Install
1 Scan2 Add3 Go
The Support · Timor-Leste install: QR in three steps — scan, add, go, about two minutes.
  1. 1The plan card shows exactly what you're buying — data, days, destination.
  2. 2One tap starts the two-minute QR install.
man in black suit pointing a pen
“Landed in Timor-Leste and was online before the seatbelt sign went off.”
Iris K.Verified traveler · Timor-Leste
Traveler review for Support · Timor-Leste: “Landed in Timor-Leste and was online before the seatbelt sign went off.” — Iris K..
  1. 1Coverage status at a glance: data live, number available, 5G ready.
  2. 2Green means go — no guessing about what's supported.
esimgomobile.com
Checkout
Atlas 20GB — Timor-Lestetotal
Taxescalculated
Pay securely
256-bit encrypted · Amazon Pay
Secure checkout on Support · Timor-Leste: Atlas 20GB, full price up front, no fine print.
  1. 1The dashboard keeps every eSIM, every trip, in one place.
  2. 2Rows show data left, days left and current city at a glance.
Recent speeds
Istanbul751 Mbps
Lisbon449 Mbps
Bangkok578 Mbps
Recent speeds for Support · Timor-Leste — Istanbul, Lisbon, Bangkok: illustrative 5G figures, not live measurements.
  1. 1Mockups illustrate the product flow — captions describe what's real.
  2. 2Figures labeled as examples show sample data, never live telemetry.
Tele Agent
What happens when my data runs out in Timor-Leste?
You get a heads-up at 80%, then one-tap top-up. No roaming-bill surprises in Timor-Leste.
Tele Agent chat on Support · Timor-Leste — real questions, specific answers, zero telecom jargon.
  1. 1Live usage ring: see remaining data at a glance, no mental math.
  2. 2Top-up button sits right where you need it when data runs low.
Matthew DeVries
Timor-Leste
eSIM dataLive
Local numberAvailable
5GYes
Coverage card on Support · Timor-Leste: data live, local number available, 5G where it exists.
  1. 1A real traveler quote, tied to the destination it mentions.
  2. 2Reviews reference actual trips, not generic praise.
vs roaming
esimgomobile eSIMone price
Carrier roamingper-day fees
10 GB · 14 days · Timor-Leste
The honest comparison on Support · Timor-Leste: one prepaid eSIM price versus carrier roaming.
  1. 1Coverage status at a glance: data live, number available, 5G ready.
  2. 2Green means go — no guessing about what's supported.
white houses in town — Support · Timor-Leste: City lights after dark — the eSIM doesn't care what time it is.
Support · Timor-Leste: City lights after dark — the eSIM doesn't care what time it is.
eiffel tower under blue sky — Support · Timor-Leste: Trailheads and lookouts: offline maps downloaded, just in case.
Support · Timor-Leste: Trailheads and lookouts: offline maps downloaded, just in case.
Nothing Ahead — Support · Timor-Leste: The welcome home: eSIM deleted in one tap, no contract to cancel.
Support · Timor-Leste: The welcome home: eSIM deleted in one tap, no contract to cancel.
casual office meeting in lagos nigeria — Support · Timor-Leste: Rooftop check-in: boarding passes and hotel keys, all on the phone.
Support · Timor-Leste: Rooftop check-in: boarding passes and hotel keys, all on the phone.
Regardt van den Bergh — Support · Timor-Leste: From departure lounge to arrival hall, the data never drops.
Support · Timor-Leste: From departure lounge to arrival hall, the data never drops.
man conferring online with woman — Support · Timor-Leste: Museum afternoons with audio guides streaming, not buffering.
Support · Timor-Leste: Museum afternoons with audio guides streaming, not buffering.
hiker standing on rocky mountain — Support · Timor-Leste: Real transcripts, specific answers — support you can preview.
Support · Timor-Leste: Real transcripts, specific answers — support you can preview.
Modern Airport Terminal — Support · Timor-Leste: Platform to platform: tickets, timetables and taxis in one hand.
Support · Timor-Leste: Platform to platform: tickets, timetables and taxis in one hand.
man hiking in snow in mountains — Support · Timor-Leste: The group chat stays live across every border you cross.
Support · Timor-Leste: The group chat stays live across every border you cross.
Hub JACQU — Support · Timor-Leste: Rainy-day backup plan: indoor attractions researched from the hostel bunk.
Support · Timor-Leste: Rainy-day backup plan: indoor attractions researched from the hostel bunk.
iced coffee on wooden table in modern cafe — Support · Timor-Leste: No hold music — the queue is always empty.
Support · Timor-Leste: No hold music — the queue is always empty.
three people working in the office — Support · Timor-Leste: Night markets and late trains — connected the whole way through.
Support · Timor-Leste: Night markets and late trains — connected the whole way through.
eiffel tower and statue in paris at dusk — Support · Timor-Leste: Lost in the medina, found by GPS: the blue dot never lies.
Support · Timor-Leste: Lost in the medina, found by GPS: the blue dot never lies.
people walking on a beach — Support · Timor-Leste: The rental desk handshake: confirmation email open, license photo ready.
Support · Timor-Leste: The rental desk handshake: confirmation email open, license photo ready.
illuminated city street with neon and streetlights — Support · Timor-Leste: Support is 24/7 — humans plus the Tele Agent, around the clock.
Support · Timor-Leste: Support is 24/7 — humans plus the Tele Agent, around the clock.
man and woman sitting in a cafe and using laptops while having a coffee and cake — Support · Timor-Leste: The last night: photo album backed up, memories safe before wheels-up.
Support · Timor-Leste: The last night: photo album backed up, memories safe before wheels-up.
evening street view of ginza tokyo s shopping district — Support · Timor-Leste: The food tour: every recommendation looked up on the spot.
Support · Timor-Leste: The food tour: every recommendation looked up on the spot.
wing of flying airplane — Support · Timor-Leste: Hiking the ridge: trail map offline, emergency numbers saved.
Support · Timor-Leste: Hiking the ridge: trail map offline, emergency numbers saved.
aerial view of new york city s skyline — Support · Timor-Leste: Sunrise hikes start with a weather check — data on, boots on.
Support · Timor-Leste: Sunrise hikes start with a weather check — data on, boots on.
using a laptop and drinking coffee — Support · Timor-Leste: The sunrise ferry: tickets in the wallet app, timetable cached offline.
Support · Timor-Leste: The sunrise ferry: tickets in the wallet app, timetable cached offline.

Explainer

Support & Contact: the full picture

The short version: prepaid travel eSIMs across 195 destinations, installed by QR code in two minutes, managed from a dashboard, with an AI agent on call when you need a human-style answer fast.

Everything on this page exists to answer one question well: how does esimgomobile fit into your trip? The sections below go deep so you never need a second tab.

The long version is the rest of this page — plans, mechanics, edge cases and honest trade-offs, written the way we'd explain it to a friend.

Explainer

How it works, step by step

  1. Buy before you fly
    • Order from home, the hotel, or the departure lounge — delivery is instant and digital.
    • No shipping, no pickup counters, no airport SIM queues.
  2. Add the eSIM
    • One QR scan adds the plan to your phone. iPhone and Android both walk you through it in under a minute.
    • You can install now and activate later — the plan starts when you choose.
  3. Stay online abroad
    • Data, maps, translation and messaging work the moment you land.
    • Running low? Top up in one tap from your dashboard — no new QR code needed.

Explainer

Good to know

  • WhatsApp, iMessage and FaceTime keep your existing number on a data eSIM — no need to tell anyone a new number.
  • Download offline maps for your destination — they save data and work in dead zones.
  • Hotspot sparingly: one laptop tethered all day can burn through a week of phone data.
  • If a page won't load, toggle airplane mode for ten seconds — it forces a fresh network attach.
  • Save your eSIM QR code somewhere safe (email it to yourself) in case you switch phones mid-trip.
  • Check that your phone is carrier-unlocked before you buy any eSIM — locked phones can't add one.

These are the details that separate a smooth trip from a stressful one — small, unglamorous, and worth more than any feature list.

Explainer

Why travelers switch

The Tele Agent closes the remaining gap: a question at midnight in a foreign terminal gets an answer in seconds, not a support ticket.

And because everything is prepaid through Amazon Pay, the commercial relationship is simple: you pay for data, you get data, it ends when it ends.

Roaming bills taught a generation to fear their phones abroad. The eSIM generation simply never learned that fear — data is prepaid, visible and finite.

See the math

Timor-Leste, visualized.

Support & Contact — data dashboard

The product's headline numbers, switchable by dataset.

195
destinations live
global footprint
4
Atlas plans
prepaid, no contracts
~2 min
typical install
QR scan to online
6
app languages
EN ES FR DE PT JA
Atlas 5GB: 5 GB over 30 days — Weekend breaks & light useAtlas 5GB 5 GBAtlas 20GB: 20 GB over 30 days — Two-week trips & daily useAtlas 20GB 20 GBAtlas 50GB: 50 GB over 60 days — Remote work & hotspottingAtlas 50GB 50 GBAtlas Unlimited: Unlimited over 30 days — Heavy use, zero meteringAtlas Unlimited Unlimited
Atlas 5GB: 30-day validityAtlas 5GB 30 daysAtlas 20GB: 30-day validityAtlas 20GB 30 daysAtlas 50GB: 60-day validityAtlas 50GB 60 daysAtlas Unlimited: 30-day validityAtlas Unlimited 30 days
Illustrative — D1: 100% of maxIllustrative — D10: 70% of maxIllustrative — D20: 42% of maxIllustrative — D30: 12% of maxDay 1Day 10Day 20Day 30IllustrativeIllustrative 20 GB burn-down at moderate use.

Hover any bar or point for its exact value. Tabs switch datasets — everything on this panel is computed from live product data unless labeled illustrative.

Support & Contact — data dashboard. Plan allowances, validity windows and a typical usage curve for Support & Contact — hover for exact values.
How Support & Contact worksFour steps from question to answerHow this tool worksBuilt to answer one question well.1Enter your detailsTrip, data needs, destination. The tool does the math.2Get the answerClear result with next steps — save it or act on it.3Apply itJump straight to the plan, setting or page it points to.4Open the toolNo account needed — it loads instantly in your browser.
Tool walkthrough. Support · Timor-Leste, demystified: open, enter, answer, act.
Every plan includesNo tiers of basic dignity — these ship with all plansEvery plan includesThe baseline is generous on purpose.5G where availableFastest local partner network, selected automatically.Hotspot includedShare with your laptop or tablet at no extra cost.One-tap top-upMore data in seconds — no new QR code.24/7 supportReal humans plus the Tele Agent, around the clock.Keep your WhatsAppYour existing number keeps working on the data line.6 languagesThe app speaks your language, wherever you're from.
Included with every plan. Six things ship with every plan — the Support · Timor-Leste baseline, generous on purpose.
What your gigabytes meanTypical hourly usage per activityWhat your gigabytes meanTranslate plan sizes into real travel behavior.Maps & navigation≈ 5 MB / hourMessaging & email≈ 20 MB / hourSocial browsing≈ 150 MB / hourVideo calls≈ 600 MB / hourHD streaming≈ 1.5 GB / hourTypical usage rates — actual consumption varies by app and quality settings.
Data usage guide. Maps sip, streaming gulps: size the plan to your heaviest habit.
Network at a glanceCoverage facts for Timor-LesteNetwork at a glanceThe numbers that matter before you buy.195destinations liveesimgomobile network data5Gwhere available in Timor-Lesteesimgomobile network data6app languagesesimgomobile network data2 mintypical install timeesimgomobile network dataPlus: local numbers where available, hotspot included, 24/7 support.Prepaid only — when the plan ends, it simply stops. No contracts.
Coverage facts. The network resume for Support · Timor-Leste: 195 destinations, 5G where available, six languages.
Get connected in three stepsFrom purchase to online in about two minutesGet connected in three stepsNo store visit, no plastic SIM, no waiting for the post.1Pick your planChoose data for your trip — checkout takes about two minutes.2Scan the QR codeThe eSIM installs straight onto your phone. No store, no plastic SIM.3Land connectedSwitch the line on when you arrive — online before baggage claim.
Three-step setup. Three steps, about two minutes — the Support · Timor-Leste ritual, no store visit.
Who it's forFour travelers, one toolWho it's forBuilt for real trip shapes, not personas.1The last-minute flyer
Answer in minutes, eSIM installed before boarding.
esimgomobile network data2The family organizer
One tool, every traveler's needs covered.
esimgomobile network data3The remote worker
Size data for video calls and hotspotting with confidence.
esimgomobile network data4The planner
Compare before you commit — know the right plan weeks ahead.
esimgomobile network data
Use cases. Planners, sprinters, remote workers, families — who's it for.
Support & Contact: capability profileWhat the tool is good at — illustrative profileCapability profileFive strengths, ranked by what users feel first.Always currentreflects live plans and coverageMobile friendlyworks on the phone in your handShares wellsend the answer to travel companionsInstant resultsno waiting, no signupPrivate by designyour inputs stay in your browserIllustrative profile based on tool design — not measured telemetry.
Capability profile. Capabilities measured by traveler value, not feature count.
Plan comparison matrixEvery plan for Timor-Leste — data, validity, best fitPlans at a glanceFour prepaid plans cover every kind of trip to Timor-Leste.PLANDATAVALIDITYAtlas 5GBWeekend breaks & light use5 GB30 daysAtlas 20GBTwo-week trips & daily use20 GB30 daysAtlas 50GBRemote work & hotspotting50 GB60 daysAtlas UnlimitedHeavy use, zero meteringUnlimited30 days
Plan comparison matrix. Support · Timor-Leste: four plans, four trip shapes — the matrix carries no fine print.
Questions, answeredThe six things everyone asks firstQuestions, answeredShort answers, no sales pitch.How fast is setup?
About two minutes: plan, QR scan, done.
Which phones work?
Any carrier-unlocked, eSIM-capable iPhone or Android.
What if data runs out?
80% alert, then one-tap top-up. No bill shock.
Does hotspot work?
Yes — share your connection with laptop or tablet.
Is it a contract?
No — prepaid. Service simply stops instead of charging extra.
Do I keep my number?
Yes — WhatsApp & iMessage keep working on your existing number.
FAQ at a glance. Still curious? The Tele Agent answers anything else instantly.
Pro tipsFour habits of the always-connectedPro tipsSmall habits, big difference.1Keep home SIM for 2FABank codes still arrive while data runs on the eSIM.2Check unlock statusCarrier-locked phones can't add an eSIM — verify first.3Install before you flyAirport Wi-Fi is the worst place to set up connectivity.4Set an 80% alertA top-up should never surprise you mid-trip.
Pro tips. Veterans do all four without thinking.

Take Timor-Leste with you, connected

Join thousands of travelers who land connected. Your eSIM installs in two minutes.

See plans and pricing Talk to the Tele Agent