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We're here to help.

Questions about plans, eSIMs, numbers or Tele Agent — email us. A human replies to every message.

support@esimgomobile.com

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Is it just you, or is it us?

Check the live system status first — component states are read straight from the platform, never invented. If everything is green, email us and a human replies.

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FAQ

Frequently asked.

Is esimgomobile live?
Yes — plans are live with real checkout, your dashboard activates after your first purchase, and a human replies to every message.
How do I install an esimgomobile eSIM?
After purchase you get a QR code instantly. iPhone: Settings → Cellular → Add eSIM → scan. Android: Settings → Network → SIMs → Add eSIM → scan. Your dashboard can re-issue the code anytime.
Why do you need my ID?
Real phone numbers are regulated. Carriers require identity verification before issuing numbers in most countries — we collect it once at signup and handle the compliance.
What is Tele Agent?
Our AI receptionist: it answers your business calls 24/7, books appointments into your calendar, takes messages and sends you a summary after every call. Details on the Tele Agent page.
Can AI agents use esimgomobile?
Yes — that's a core use case. Agents get API keys and our MCP server to buy data, provision eSIMs, rent numbers and manage Tele Agent programmatically. See Developers.
How do I request a support call?
Use the request-a-call form on this page. We queue every request and call you back in your chosen time window.
Do you offer phone support?
Yes — request a callback with the form above, or reach us any time by email. Tele Agent is our AI receptionist for your business lines, not our support line.
What are your support hours?
Our support team is available during business hours, and we monitor email every day — a human replies to every message.
Can I get help in my language?
Yes — we support the same six languages as this site: English, Spanish, French, German, Portuguese and Japanese.
How do I contact support?
Email support@esimgomobile.com — we reply to every message.

esimgomobile in Tuvalu

Using support in Tuvalu? You are on the local edition — key facts for Tuvalu (capital Funafuti, dial code +688) are below. esimgomobile plans for Tuvalu are live now — monthly plans from $8/mo and one-time travel packs from $3.65, with live checkout.

CapitalFunafuti
Dial code+688
CurrencyAustralian dollar (AUD)
Time zoneUTC+12
Main languagesEnglish

Plans are live — see plans and pricing.

See it live

Take the tour.

Twenty product screens and twenty field photos — this is what traveling connected looks like.

Tele Agent transcript
Can I keep my WhatsApp number?
Yes — your eSIM is data-first, so WhatsApp keeps working on your existing number in Tuvalu.
Tele Agent transcript on Support · Tuvalu: real question, specific answer.
  1. 1Coverage pins show where partner networks are live.
  2. 2The map answers the only question that matters: will it work there?
Atlas Unlimited
Unlimited · 30 days
Tuvalu
Atlas Unlimited — Unlimited · 30 days, prepaid and ready on Support · Tuvalu.
  1. 1Usage ring compresses the whole plan into one glanceable number.
  2. 2Percent remaining is the only metric most travelers check.
Coverage
195
destinations live
Tuvalu5G ready
Check coverage
Coverage at a glance for Support · Tuvalu: 195 destinations live, fastest local partner selected on its own.
  1. 1The plan card shows exactly what you're buying — data, days, destination.
  2. 2One tap starts the two-minute QR install.
Install
1 Scan2 Add3 Go
The Support · Tuvalu install: QR in three steps — scan, add, go, about two minutes.
  1. 1The plan card shows exactly what you're buying — data, days, destination.
  2. 2One tap starts the two-minute QR install.
Recent speeds
Tokyo383 Mbps
Sydney133 Mbps
Lisbon805 Mbps
Recent speeds for Support · Tuvalu — Tokyo, Sydney, Lisbon: illustrative 5G figures, not live measurements.
  1. 1Mockups illustrate the product flow — captions describe what's real.
  2. 2Figures labeled as examples show sample data, never live telemetry.
man on a video call
Ready for Tuvalu?
Get your eSIM
Live now · no waitlist
“Ready for Tuvalu?” — the CTA card on Support · Tuvalu: plans live now, no waitlist.
  1. 1The roaming math, made visible: one price versus per-day carrier fees.
  2. 2This is the comparison most travelers never see until the bill.
Why travelers pick it
  • 5G where available
  • Hotspot included
  • Instant QR install
Why travelers pick Support · Tuvalu: 5G where available, Hotspot included, Instant QR install.
  1. 1The roaming math, made visible: one price versus per-day carrier fees.
  2. 2This is the comparison most travelers never see until the bill.
31
free tools
launch fact
Launch fact behind Support · Tuvalu: 31 free tools — a fixed figure, not live telemetry.
  1. 1A real traveler quote, tied to the destination it mentions.
  2. 2Reviews reference actual trips, not generic praise.
esimgomobile.com
Dashboard
Active eSIMs2
Data left20 GB
Current cityTuvalu
Web dashboard on Support · Tuvalu: every eSIM, every trip, 20 GB left — one screen.
  1. 1Three plans side by side so the trade-off is obvious.
  2. 2Pick by trip length, not by decoding fine print.
esimgomobile.com
Plans for Tuvalu
Atlas 5GB5 GB · 30 days
Atlas 20GB20 GB · 30 days
Atlas 50GB50 GB · 60 days
Compare plans
Plan picker on Support · Tuvalu: 5GB, 20GB, 50GB and Unlimited — pick by trip, not fine print.
  1. 1Three plans side by side so the trade-off is obvious.
  2. 2Pick by trip length, not by decoding fine print.
Tuvalu · coverage
5 carriers · automatic selection
Coverage map on Support · Tuvalu: partner networks pinned, selection automatic.
  1. 1A real support transcript: the question, then the specific answer.
  2. 2This is what 'AI support' actually looks like in practice.
miniature eiffel tower reflected on wet surface
Tuvalu
eSIM dataLive
Local numberAvailable
5GYes
Coverage card on Support · Tuvalu: data live, local number available, 5G where it exists.
  1. 1Coverage status at a glance: data live, number available, 5G ready.
  2. 2Green means go — no guessing about what's supported.
view of the eiffel tower at sunset paris france
Get connected
1 Pick a plan2 Scan QR3 Land online
Three steps on Support · Tuvalu: pick a plan, scan the QR, land online.
  1. 1The roaming math, made visible: one price versus per-day carrier fees.
  2. 2This is the comparison most travelers never see until the bill.
Support
How does Support · Tuvalu work?
Enter your trip details and get an instant answer — no account needed.
Support snippet — Support · Tuvalu: what it does, in one honest answer.
  1. 1A real traveler quote, tied to the destination it mentions.
  2. 2Reviews reference actual trips, not generic praise.
Virtual number
+1 205 021 5332
Routes toTuvalu
SMS + voiceEnabled
Your second line on Support · Tuvalu: +1 205 021 5332 — real number, SMS and voice enabled.
  1. 1A real traveler quote, tied to the destination it mentions.
  2. 2Reviews reference actual trips, not generic praise.
Launch facts
195destinations live
31free tools
$8entry monthly plan
Launch facts behind Support · Tuvalu — 195 destinations live, 31 free tools, $8 entry monthly plan: numbers we publish and stand behind.
  1. 1Coverage pins show where partner networks are live.
  2. 2The map answers the only question that matters: will it work there?
vs roaming
esimgomobile eSIMone price
Carrier roamingper-day fees
10 GB · 14 days · Tuvalu
The honest comparison on Support · Tuvalu: one prepaid eSIM price versus carrier roaming.
  1. 1A real traveler quote, tied to the destination it mentions.
  2. 2Reviews reference actual trips, not generic praise.
eSIM installedYour Tuvalu plan is ready.
Push · just now
Push notification on Support · Tuvalu: eSIM installed, plan ready to activate.
  1. 1The roaming math, made visible: one price versus per-day carrier fees.
  2. 2This is the comparison most travelers never see until the bill.
My eSIM
89%50 GB left
Days left28
Top up+10 GB
Data dashboard on Support · Tuvalu: 89% remaining, days left, top-up one tap away.
  1. 1Live usage ring: see remaining data at a glance, no mental math.
  2. 2Top-up button sits right where you need it when data runs low.
Speed test
480Mbps
5G · Tuvalu · 35 ms
Illustrative speed readout on Support · Tuvalu: 480 Mbps, 35 ms — example figures, not live measurements.
  1. 1The plan card shows exactly what you're buying — data, days, destination.
  2. 2One tap starts the two-minute QR install.
Oliver Schröder — Support · Tuvalu: No hold music — the queue is always empty.
Support · Tuvalu: No hold music — the queue is always empty.
Hunter Schroeder — Support · Tuvalu: Border crossings without the paperwork shuffle: ID photos stored on the phone.
Support · Tuvalu: Border crossings without the paperwork shuffle: ID photos stored on the phone.
woman working with documents in office — Support · Tuvalu: Street level: navigation, rideshares and reviews, all instant.
Support · Tuvalu: Street level: navigation, rideshares and reviews, all instant.
aerial photography of buildings during nighttime — Support · Tuvalu: Travelers stay online from the moment they land — no SIM queues, no roaming shock.
Support · Tuvalu: Travelers stay online from the moment they land — no SIM queues, no roaming shock.
a headset on a laptop — Support · Tuvalu: Rain or shine, the connection holds — weather doesn't throttle data.
Support · Tuvalu: Rain or shine, the connection holds — weather doesn't throttle data.
a man standing on top of the mountain — Support · Tuvalu: Stuck in Tuvalu? The Tele Agent answers in seconds, not tickets.
Support · Tuvalu: Stuck in Tuvalu? The Tele Agent answers in seconds, not tickets.
close up shot of black microphone and headphones — Support · Tuvalu: Contact a human when the agent can't — escalation is one tap.
Support · Tuvalu: Contact a human when the agent can't — escalation is one tap.
close up portrait of a young woman typing a text message on mobile phone — Support · Tuvalu: Every answer links onward — to the plan, tool, or fix it points to.
Support · Tuvalu: Every answer links onward — to the plan, tool, or fix it points to.
close up shot of smartphone screen — Support · Tuvalu: City lights after dark — the eSIM doesn't care what time it is.
Support · Tuvalu: City lights after dark — the eSIM doesn't care what time it is.
vibrant nightlife scene in shinjuku tokyo — Support · Tuvalu: Plazas and promenades: video calls home with the view behind you.
Support · Tuvalu: Plazas and promenades: video calls home with the view behind you.
church on santorinin in greece — Support · Tuvalu: Museum afternoons with audio guides streaming, not buffering.
Support · Tuvalu: Museum afternoons with audio guides streaming, not buffering.
João Vítor Heinrichs — Support · Tuvalu: Old town, new tricks: translation apps working in real time.
Support · Tuvalu: Old town, new tricks: translation apps working in real time.
a man in green jacket carrying a brown backpack — Support · Tuvalu: The support page answers the six questions everyone asks first.
Support · Tuvalu: The support page answers the six questions everyone asks first.
people standing inside airport — Support · Tuvalu: Sunrise hikes start with a weather check — data on, boots on.
Support · Tuvalu: Sunrise hikes start with a weather check — data on, boots on.
Man photographing urban cityscape with smartphone against skyline. — Support · Tuvalu: The connected trip: maps, messages and translation, all on one eSIM.
Support · Tuvalu: The connected trip: maps, messages and translation, all on one eSIM.
An adult male photographs a mosque using a smartphone outdoors with a focus on capturing architecture. — Support · Tuvalu: Currency exchange, skipped: the phone pays at the real rate.
Support · Tuvalu: Currency exchange, skipped: the phone pays at the real rate.
car on street in city at night — Support · Tuvalu: Support speaks six languages — switch mid-conversation.
Support · Tuvalu: Support speaks six languages — switch mid-conversation.
aircraft wings through window — Support · Tuvalu: The welcome home: eSIM deleted in one tap, no contract to cancel.
Support · Tuvalu: The welcome home: eSIM deleted in one tap, no contract to cancel.
dramatic view of the eiffel tower in paris — Support · Tuvalu: Rooftop check-in: boarding passes and hotel keys, all on the phone.
Support · Tuvalu: Rooftop check-in: boarding passes and hotel keys, all on the phone.
view from an airplane window — Support · Tuvalu: Lost in the medina, found by GPS: the blue dot never lies.
Support · Tuvalu: Lost in the medina, found by GPS: the blue dot never lies.

Explainer

Support & Contact: the full picture

Everything on this page exists to answer one question well: how does esimgomobile fit into your trip? The sections below go deep so you never need a second tab.

The short version: prepaid travel eSIMs across 195 destinations, installed by QR code in two minutes, managed from a dashboard, with an AI agent on call when you need a human-style answer fast.

The long version is the rest of this page — plans, mechanics, edge cases and honest trade-offs, written the way we'd explain it to a friend.

Explainer

How it works, step by step

  1. Choose data that fits the trip
    • Short city break? 5 GB. Two weeks with maps and video calls? 20 GB. Working remotely or hotspotting? 50 GB or Unlimited.
    • Every plan shows exactly what you get — no asterisks.
  2. Install in two minutes
    • Buy, scan the QR code, done. The whole thing happens on your phone, wherever you are.
    • Install days before you fly or minutes before boarding — your call.
  3. Switch on and go
    • Enable the eSIM line in settings when you arrive. It connects to the fastest local partner network on its own.
    • Your home number keeps working for calls and texts on your physical SIM if you keep it active.

Explainer

Good to know

  • Screenshot your hotel address and booking confirmations — you'll want them with no signal.
  • Hotspot sparingly: one laptop tethered all day can burn through a week of phone data.
  • Charge your phone before long travel days; weak signal areas drain batteries faster.
  • Set a data alert at 80% so a top-up never surprises you mid-trip.
  • Check that your phone is carrier-unlocked before you buy any eSIM — locked phones can't add one.
  • Buy and install your eSIM before departure — airport Wi-Fi is the worst place to set up connectivity.

These are the details that separate a smooth trip from a stressful one — small, unglamorous, and worth more than any feature list.

Explainer

Why travelers switch

The Tele Agent closes the remaining gap: a question at midnight in a foreign terminal gets an answer in seconds, not a support ticket.

Roaming bills taught a generation to fear their phones abroad. The eSIM generation simply never learned that fear — data is prepaid, visible and finite.

And because everything is prepaid through Amazon Pay, the commercial relationship is simple: you pay for data, you get data, it ends when it ends.

The data room

Tuvalu, visualized.

Support & Contact — data dashboard

The product's headline numbers, switchable by dataset.

195
destinations live
global footprint
4
Atlas plans
prepaid, no contracts
~2 min
typical install
QR scan to online
6
app languages
EN ES FR DE PT JA
Atlas 5GB: 5 GB over 30 days — Weekend breaks & light useAtlas 5GB 5 GBAtlas 20GB: 20 GB over 30 days — Two-week trips & daily useAtlas 20GB 20 GBAtlas 50GB: 50 GB over 60 days — Remote work & hotspottingAtlas 50GB 50 GBAtlas Unlimited: Unlimited over 30 days — Heavy use, zero meteringAtlas Unlimited Unlimited
Atlas 5GB: 30-day validityAtlas 5GB 30 daysAtlas 20GB: 30-day validityAtlas 20GB 30 daysAtlas 50GB: 60-day validityAtlas 50GB 60 daysAtlas Unlimited: 30-day validityAtlas Unlimited 30 days
Illustrative — D1: 100% of maxIllustrative — D10: 70% of maxIllustrative — D20: 42% of maxIllustrative — D30: 12% of maxDay 1Day 10Day 20Day 30IllustrativeIllustrative 20 GB burn-down at moderate use.

Hover any bar or point for its exact value. Tabs switch datasets — everything on this panel is computed from live product data unless labeled illustrative.

Support & Contact — data dashboard. Plan allowances, validity windows and a typical usage curve for Support & Contact — hover for exact values.
How Support & Contact worksFour steps from question to answerHow this tool worksBuilt to answer one question well.1Get the answerClear result with next steps — save it or act on it.2Apply itJump straight to the plan, setting or page it points to.3Open the toolNo account needed — it loads instantly in your browser.4Enter your detailsTrip, data needs, destination. The tool does the math.
Tool walkthrough. Four steps from landing on Support · Tuvalu to having your answer.
Pro tipsFour habits of the always-connectedPro tipsSmall habits, big difference.1Install before you flyAirport Wi-Fi is the worst place to set up connectivity.2Keep home SIM for 2FABank codes still arrive while data runs on the eSIM.3Check unlock statusCarrier-locked phones can't add an eSIM — verify first.4Set an 80% alertA top-up should never surprise you mid-trip.
Pro tips. Veterans do all four without thinking.
Plan comparison matrixEvery plan for Tuvalu — data, validity, best fitPlans at a glanceFour prepaid plans cover every kind of trip to Tuvalu.PLANDATAVALIDITYAtlas 5GBWeekend breaks & light use5 GB30 daysAtlas 20GBTwo-week trips & daily use20 GB30 daysAtlas 50GBRemote work & hotspotting50 GB60 daysAtlas UnlimitedHeavy use, zero meteringUnlimited30 days
Plan comparison matrix. Weekend sips, fortnight data, work-month gulps, or unlimited — pick by trip shape.
Who it's forFour travelers, one toolWho it's forBuilt for real trip shapes, not personas.1The remote worker
Size data for video calls and hotspotting with confidence.
esimgomobile network data2The planner
Compare before you commit — know the right plan weeks ahead.
esimgomobile network data3The last-minute flyer
Answer in minutes, eSIM installed before boarding.
esimgomobile network data4The family organizer
One tool, every traveler's needs covered.
esimgomobile network data
Use cases. Planners, sprinters, remote workers, families — who's it for.
What your gigabytes meanTypical hourly usage per activityWhat your gigabytes meanTranslate plan sizes into real travel behavior.Maps & navigation≈ 5 MB / hourMessaging & email≈ 20 MB / hourSocial browsing≈ 150 MB / hourVideo calls≈ 600 MB / hourHD streaming≈ 1.5 GB / hourTypical usage rates — actual consumption varies by app and quality settings.
Data usage guide. A 20 GB plan covers roughly two weeks of normal travel use.
Get connected in three stepsFrom purchase to online in about two minutesGet connected in three stepsNo store visit, no plastic SIM, no waiting for the post.1Scan the QR codeThe eSIM installs straight onto your phone. No store, no plastic SIM.2Pick your planChoose data for your trip — checkout takes about two minutes.3Land connectedSwitch the line on when you arrive — online before baggage claim.
Three-step setup. Three steps, about two minutes — the Support · Tuvalu ritual, no store visit.
Network at a glanceCoverage facts for TuvaluNetwork at a glanceThe numbers that matter before you buy.195destinations liveesimgomobile network data5Gwhere available in Tuvaluesimgomobile network data6app languagesesimgomobile network data2 mintypical install timeesimgomobile network dataPlus: local numbers where available, hotspot included, 24/7 support.Prepaid only — when the plan ends, it simply stops. No contracts.
Coverage facts. Destinations, 5G, languages, install speed — the numbers that matter before you buy.
Every plan includesNo tiers of basic dignity — these ship with all plansEvery plan includesThe baseline is generous on purpose.24/7 supportReal humans plus the Tele Agent, around the clock.Hotspot includedShare with your laptop or tablet at no extra cost.5G where availableFastest local partner network, selected automatically.Keep your WhatsAppYour existing number keeps working on the data line.6 languagesThe app speaks your language, wherever you're from.One-tap top-upMore data in seconds — no new QR code.
Included with every plan. From 5 GB to Unlimited, the inclusions don't shrink.
Support & Contact: capability profileWhat the tool is good at — illustrative profileCapability profileFive strengths, ranked by what users feel first.Mobile friendlyworks on the phone in your handInstant resultsno waiting, no signupPrivate by designyour inputs stay in your browserShares wellsend the answer to travel companionsAlways currentreflects live plans and coverageIllustrative profile based on tool design — not measured telemetry.
Capability profile. Capabilities measured by traveler value, not feature count.
Questions, answeredThe six things everyone asks firstQuestions, answeredShort answers, no sales pitch.How fast is setup?
About two minutes: plan, QR scan, done.
Is it a contract?
No — prepaid. Service simply stops instead of charging extra.
Does hotspot work?
Yes — share your connection with laptop or tablet.
Do I keep my number?
Yes — WhatsApp & iMessage keep working on your existing number.
Which phones work?
Any carrier-unlocked, eSIM-capable iPhone or Android.
What if data runs out?
80% alert, then one-tap top-up. No bill shock.
FAQ at a glance. Short answers, no sales pitch — the questions first, always.

Ready when Tuvalu is

Prepaid, no contracts, no roaming surprises. The whole setup takes about two minutes.

See plans and pricing Talk to the Tele Agent