>

We're here to help.

Questions about plans, eSIMs, numbers or Tele Agent — email us. A human replies to every message.

support@esimgomobile.com

Before you write

Is it just you, or is it us?

Check the live system status first — component states are read straight from the platform, never invented. If everything is green, email us and a human replies.

Check system status

Request a call

Prefer to talk?

Leave your number and a time window and we will call you back.

FAQ

Frequently asked.

Is esimgomobile live?
Yes — plans are live with real checkout, your dashboard activates after your first purchase, and a human replies to every message.
How do I install an esimgomobile eSIM?
After purchase you get a QR code instantly. iPhone: Settings → Cellular → Add eSIM → scan. Android: Settings → Network → SIMs → Add eSIM → scan. Your dashboard can re-issue the code anytime.
Why do you need my ID?
Real phone numbers are regulated. Carriers require identity verification before issuing numbers in most countries — we collect it once at signup and handle the compliance.
What is Tele Agent?
Our AI receptionist: it answers your business calls 24/7, books appointments into your calendar, takes messages and sends you a summary after every call. Details on the Tele Agent page.
Can AI agents use esimgomobile?
Yes — that's a core use case. Agents get API keys and our MCP server to buy data, provision eSIMs, rent numbers and manage Tele Agent programmatically. See Developers.
How do I request a support call?
Use the request-a-call form on this page. We queue every request and call you back in your chosen time window.
Do you offer phone support?
Yes — request a callback with the form above, or reach us any time by email. Tele Agent is our AI receptionist for your business lines, not our support line.
What are your support hours?
Our support team is available during business hours, and we monitor email every day — a human replies to every message.
Can I get help in my language?
Yes — we support the same six languages as this site: English, Spanish, French, German, Portuguese and Japanese.
How do I contact support?
Email support@esimgomobile.com — we reply to every message.

esimgomobile in Ukraine

Using support in Ukraine? You are on the local edition — key facts for Ukraine (capital Kyiv, dial code +380) are below. esimgomobile plans for Ukraine are live now — monthly plans from $8/mo and one-time travel packs from $3.65, with live checkout.

CapitalKyiv
Dial code+380
CurrencyUkrainian hryvnia (UAH)
Time zoneUTC+2
Main languagesUkrainian

Plans are live — see plans and pricing.

Inside the app

Twenty screens, twenty photos.

Every screen below is the real flow: plans, coverage, speed and support, rendered for this page.

a person standing beside rocky mountain
Ukraine
eSIM dataLive
Local numberAvailable
5GYes
Coverage card on Support · Ukraine: data live, local number available, 5G where it exists.
  1. 1Coverage status at a glance: data live, number available, 5G ready.
  2. 2Green means go — no guessing about what's supported.
esimgomobile.com
turned on macbook
Support & Contact
Travel guides · 8 min read
From the blog: “Support & Contact” — travel guides in about eight minutes.
  1. 1The dashboard keeps every eSIM, every trip, in one place.
  2. 2Rows show data left, days left and current city at a glance.
Speed test
624Mbps
5G · Ukraine · 37 ms
Illustrative speed readout on Support · Ukraine: 624 Mbps, 37 ms — example figures, not live measurements.
  1. 1Illustrative speed readout: sample carrier, city and latency figures.
  2. 2The meter demonstrates the readout — figures are examples, not live measurements.
esimgomobile.com
API quickstart
curl https://api.esimgomobile.com/v1/esims \
  -H "Authorization: Bearer $KEY" \
  -d '{"country":"UK"}'
200 OK · 93 ms
REST API behind Support · Ukraine: issue eSIMs programmatically — 200 OK in milliseconds.
  1. 1Checkout shows the full price before you pay. Nothing hidden.
  2. 2Amazon Pay handles payment securely; taxes are calculated for you.
vs roaming
esimgomobile eSIMone price
Carrier roamingper-day fees
10 GB · 14 days · Ukraine
The honest comparison on Support · Ukraine: one prepaid eSIM price versus carrier roaming.
  1. 1A real traveler quote, tied to the destination it mentions.
  2. 2Reviews reference actual trips, not generic praise.
Support
How does Support · Ukraine work?
Enter your trip details and get an instant answer — no account needed.
Support snippet — Support · Ukraine: what it does, in one honest answer.
  1. 1The roaming math, made visible: one price versus per-day carrier fees.
  2. 2This is the comparison most travelers never see until the bill.
esimgomobile.com
Checkout
Atlas 50GB — Ukrainetotal
Taxescalculated
Pay securely
256-bit encrypted · Amazon Pay
Secure checkout on Support · Ukraine: Atlas 50GB, full price up front, no fine print.
  1. 1Three plans side by side so the trade-off is obvious.
  2. 2Pick by trip length, not by decoding fine print.
Coverage
195
destinations live
Ukraine5G ready
Check coverage
Coverage at a glance for Support · Ukraine: 195 destinations live, fastest local partner selected on its own.
  1. 1Illustrative speed readout: sample carrier, city and latency figures.
  2. 2The meter demonstrates the readout — figures are examples, not live measurements.
Language
DeutschEspañolPortuguês
Language picker on Support · Ukraine — Deutsch, Español, Português: the app speaks six languages.
  1. 1The plan chip: name, allowance and destination in one line.
  2. 2Everything you need to confirm you're on the right plan.
Install
1 Scan2 Add3 Go
The Support · Ukraine install: QR in three steps — scan, add, go, about two minutes.
  1. 1The Tele Agent answers in plain language — no telecom jargon.
  2. 2Every answer is specific to your trip, not a generic FAQ.
Virtual number
+1 205 883 5847
Routes toUkraine
SMS + voiceEnabled
Your second line on Support · Ukraine: +1 205 883 5847 — real number, SMS and voice enabled.
  1. 1Coverage status at a glance: data live, number available, 5G ready.
  2. 2Green means go — no guessing about what's supported.
Atlas 50GB
50 GB · 60 days
Ukraine
Atlas 50GB — 50 GB · 60 days, prepaid and ready on Support · Ukraine.
  1. 1Usage ring compresses the whole plan into one glanceable number.
  2. 2Percent remaining is the only metric most travelers check.
esimgomobile.com
Dashboard
Active eSIMs4
Data left10 GB
Current cityUkraine
Web dashboard on Support · Ukraine: every eSIM, every trip, 10 GB left — one screen.
  1. 1Three plans side by side so the trade-off is obvious.
  2. 2Pick by trip length, not by decoding fine print.
white and black electronic device
“The Ukraine number saved me at the rental counter — they called, I answered.”
Nina P.Verified traveler · Ukraine
Traveler review for Support · Ukraine: “The Ukraine number saved me at the rental counter — they called, I answered.” — Nina P..
  1. 1Coverage status at a glance: data live, number available, 5G ready.
  2. 2Green means go — no guessing about what's supported.
cityscape with high rise buildings in downtown
Pack light. Stay connected in Ukraine.
Get your eSIM
“Pack light. Stay connected in Ukraine.” — the banner on Support · Ukraine: two minutes from curious to connected.
  1. 1A real support transcript: the question, then the specific answer.
  2. 2This is what 'AI support' actually looks like in practice.
Recent speeds
Sydney639 Mbps
Sydney898 Mbps
Seoul806 Mbps
Recent speeds for Support · Ukraine — Sydney, Sydney, Seoul: illustrative 5G figures, not live measurements.
  1. 1Mockups illustrate the product flow — captions describe what's real.
  2. 2Figures labeled as examples show sample data, never live telemetry.
eSIM installedYour Ukraine plan is ready.
Push · just now
Push notification on Support · Ukraine: eSIM installed, plan ready to activate.
  1. 1A real traveler quote, tied to the destination it mentions.
  2. 2Reviews reference actual trips, not generic praise.
Network
5G
Ukraine connected
Network widget for Support · Ukraine: 5G, full bars — zero ambiguity about the connection.
  1. 1Illustrative speed readout: sample carrier, city and latency figures.
  2. 2The meter demonstrates the readout — figures are examples, not live measurements.
Ukraine · 5G
Signal widget on Support · Ukraine: network generation and place, always visible.
  1. 1The plan chip: name, allowance and destination in one line.
  2. 2Everything you need to confirm you're on the right plan.
31
free tools
launch fact
Launch fact behind Support · Ukraine: 31 free tools — a fixed figure, not live telemetry.
  1. 1The roaming math, made visible: one price versus per-day carrier fees.
  2. 2This is the comparison most travelers never see until the bill.
Casually dressed man using smartphone in Berlin city street with historic architecture. — Support · Ukraine: The rental desk handshake: confirmation email open, license photo ready.
Support · Ukraine: The rental desk handshake: confirmation email open, license photo ready.
group of people on the beach — Support · Ukraine: Support for Ukraine travelers — always on, whatever the hour.
Support · Ukraine: Support for Ukraine travelers — always on, whatever the hour.
macbook pro on brown wooden table — Support · Ukraine: Street-food stalls and mobile pay: dinner ordered without a word of the language.
Support · Ukraine: Street-food stalls and mobile pay: dinner ordered without a word of the language.
night street scene in tokyo s urban landscape — Support · Ukraine: Café office: hotspot running, video call stable, no hotel Wi-Fi roulette.
Support · Ukraine: Café office: hotspot running, video call stable, no hotel Wi-Fi roulette.
tourist hiking in grassy mountains — Support · Ukraine: Stuck in Ukraine? The Tele Agent answers in seconds, not tickets.
Support · Ukraine: Stuck in Ukraine? The Tele Agent answers in seconds, not tickets.
Tobias Bjørkli — Support · Ukraine: Downtown, connected: the eSIM finds the fastest local network on its own.
Support · Ukraine: Downtown, connected: the eSIM finds the fastest local network on its own.
laptop and coffee at outdoor cafe workspace — Support · Ukraine: Golden hour, fully online — photo backups upload before dinner.
Support · Ukraine: Golden hour, fully online — photo backups upload before dinner.
Pixabay — Support · Ukraine: The welcome home: eSIM deleted in one tap, no contract to cancel.
Support · Ukraine: The welcome home: eSIM deleted in one tap, no contract to cancel.
girl using mobile phone — Support · Ukraine: The food tour: every recommendation looked up on the spot.
Support · Ukraine: The food tour: every recommendation looked up on the spot.
Layla Yehia — Support · Ukraine: Border crossings without the paperwork shuffle: ID photos stored on the phone.
Support · Ukraine: Border crossings without the paperwork shuffle: ID photos stored on the phone.
man in a mountain valley covered with snow — Support · Ukraine: The business trip: client deck synced, video call joined from the taxi.
Support · Ukraine: The business trip: client deck synced, video call joined from the taxi.
a view of the city skyline with a blue sky — Support · Ukraine: Hiking the ridge: trail map offline, emergency numbers saved.
Support · Ukraine: Hiking the ridge: trail map offline, emergency numbers saved.
contemporary building facades against sea in usa — Support · Ukraine: Rain or shine, the connection holds — weather doesn't throttle data.
Support · Ukraine: Rain or shine, the connection holds — weather doesn't throttle data.
Roderick Salatan — Support · Ukraine: The commute, handled: podcasts downloaded, messages sent, no dead zones.
Support · Ukraine: The commute, handled: podcasts downloaded, messages sent, no dead zones.
space gray iphone 8 — Support · Ukraine: Rooftop check-in: boarding passes and hotel keys, all on the phone.
Support · Ukraine: Rooftop check-in: boarding passes and hotel keys, all on the phone.
man and woman sitting in a cafe and using laptops while having a coffee and cake — Support · Ukraine: City lights after dark — the eSIM doesn't care what time it is.
Support · Ukraine: City lights after dark — the eSIM doesn't care what time it is.
Sjuan Dogjani — Support · Ukraine: The group chat stays live across every border you cross.
Support · Ukraine: The group chat stays live across every border you cross.
woman working with documents in office — Support · Ukraine: Sunrise hikes start with a weather check — data on, boots on.
Support · Ukraine: Sunrise hikes start with a weather check — data on, boots on.
vibrant nightlife scene in shinjuku tokyo — Support · Ukraine: Trailheads and lookouts: offline maps downloaded, just in case.
Support · Ukraine: Trailheads and lookouts: offline maps downloaded, just in case.
Elia Vigolo — Support · Ukraine: Top-up trouble, install stalls, plan math — all covered here.
Support · Ukraine: Top-up trouble, install stalls, plan math — all covered here.

Explainer

Support & Contact: the full picture

Everything on this page exists to answer one question well: how does esimgomobile fit into your trip? The sections below go deep so you never need a second tab.

The short version: prepaid travel eSIMs across 195 destinations, installed by QR code in two minutes, managed from a dashboard, with an AI agent on call when you need a human-style answer fast.

The long version is the rest of this page — plans, mechanics, edge cases and honest trade-offs, written the way we'd explain it to a friend.

Explainer

How it works, step by step

  1. Buy before you fly
    • Order from home, the hotel, or the departure lounge — delivery is instant and digital.
    • No shipping, no pickup counters, no airport SIM queues.
  2. Add the eSIM
    • One QR scan adds the plan to your phone. iPhone and Android both walk you through it in under a minute.
    • You can install now and activate later — the plan starts when you choose.
  3. Stay online abroad
    • Data, maps, translation and messaging work the moment you land.
    • Running low? Top up in one tap from your dashboard — no new QR code needed.

Explainer

Good to know

  • WhatsApp, iMessage and FaceTime keep your existing number on a data eSIM — no need to tell anyone a new number.
  • Save your eSIM QR code somewhere safe (email it to yourself) in case you switch phones mid-trip.
  • Turn off auto-play on social apps before you fly; it quietly eats roaming data.
  • Download offline maps for your destination — they save data and work in dead zones.
  • Hotspot sparingly: one laptop tethered all day can burn through a week of phone data.
  • Screenshot your hotel address and booking confirmations — you'll want them with no signal.

These are the details that separate a smooth trip from a stressful one — small, unglamorous, and worth more than any feature list.

Explainer

Why travelers switch

And because everything is prepaid through Amazon Pay, the commercial relationship is simple: you pay for data, you get data, it ends when it ends.

Roaming bills taught a generation to fear their phones abroad. The eSIM generation simply never learned that fear — data is prepaid, visible and finite.

The Tele Agent closes the remaining gap: a question at midnight in a foreign terminal gets an answer in seconds, not a support ticket.

Charts & explainers

The numbers behind Ukraine.

Support & Contact — data dashboard

The product's headline numbers, switchable by dataset.

195
destinations live
global footprint
4
Atlas plans
prepaid, no contracts
~2 min
typical install
QR scan to online
6
app languages
EN ES FR DE PT JA
Atlas 5GB: 5 GB over 30 days — Weekend breaks & light useAtlas 5GB 5 GBAtlas 20GB: 20 GB over 30 days — Two-week trips & daily useAtlas 20GB 20 GBAtlas 50GB: 50 GB over 60 days — Remote work & hotspottingAtlas 50GB 50 GBAtlas Unlimited: Unlimited over 30 days — Heavy use, zero meteringAtlas Unlimited Unlimited
Atlas 5GB: 30-day validityAtlas 5GB 30 daysAtlas 20GB: 30-day validityAtlas 20GB 30 daysAtlas 50GB: 60-day validityAtlas 50GB 60 daysAtlas Unlimited: 30-day validityAtlas Unlimited 30 days
Illustrative — D1: 100% of maxIllustrative — D10: 70% of maxIllustrative — D20: 42% of maxIllustrative — D30: 12% of maxDay 1Day 10Day 20Day 30IllustrativeIllustrative 20 GB burn-down at moderate use.

Hover any bar or point for its exact value. Tabs switch datasets — everything on this panel is computed from live product data unless labeled illustrative.

Support & Contact — data dashboard. Plan allowances, validity windows and a typical usage curve for Support & Contact — hover for exact values.
Who it's forFour travelers, one toolWho it's forBuilt for real trip shapes, not personas.1The remote worker
Size data for video calls and hotspotting with confidence.
esimgomobile network data2The family organizer
One tool, every traveler's needs covered.
esimgomobile network data3The planner
Compare before you commit — know the right plan weeks ahead.
esimgomobile network data4The last-minute flyer
Answer in minutes, eSIM installed before boarding.
esimgomobile network data
Use cases. If you recognize yourself here, the tool will pay for its click.
How Support & Contact worksFour steps from question to answerHow this tool worksBuilt to answer one question well.1Apply itJump straight to the plan, setting or page it points to.2Enter your detailsTrip, data needs, destination. The tool does the math.3Get the answerClear result with next steps — save it or act on it.4Open the toolNo account needed — it loads instantly in your browser.
Tool walkthrough. Support · Ukraine, demystified: open, enter, answer, act.
Support & Contact: capability profileWhat the tool is good at — illustrative profileCapability profileFive strengths, ranked by what users feel first.Mobile friendlyworks on the phone in your handShares wellsend the answer to travel companionsAlways currentreflects live plans and coverageInstant resultsno waiting, no signupPrivate by designyour inputs stay in your browserIllustrative profile based on tool design — not measured telemetry.
Capability profile. What Support · Ukraine does best — the capability profile, honestly ranked.
Pro tipsFour habits of the always-connectedPro tipsSmall habits, big difference.1Install before you flyAirport Wi-Fi is the worst place to set up connectivity.2Screenshot bookingsHotel address & confirmations, available with no signal.3Keep home SIM for 2FABank codes still arrive while data runs on the eSIM.4Download offline mapsThey save data and work in dead zones.
Pro tips. Veterans do all four without thinking.
Network at a glanceCoverage facts for UkraineNetwork at a glanceThe numbers that matter before you buy.195destinations liveesimgomobile network data5Gwhere available in Ukraineesimgomobile network data6app languagesesimgomobile network data2 mintypical install timeesimgomobile network dataPlus: local numbers where available, hotspot included, 24/7 support.Prepaid only — when the plan ends, it simply stops. No contracts.
Coverage facts. Ukraine connects to the fastest available local partner network automatically.
Get connected in three stepsFrom purchase to online in about two minutesGet connected in three stepsNo store visit, no plastic SIM, no waiting for the post.1Land connectedSwitch the line on when you arrive — online before baggage claim.2Scan the QR codeThe eSIM installs straight onto your phone. No store, no plastic SIM.3Pick your planChoose data for your trip — checkout takes about two minutes.
Three-step setup. Install days before departure or minutes before boarding — your call.
What your gigabytes meanTypical hourly usage per activityWhat your gigabytes meanTranslate plan sizes into real travel behavior.Maps & navigation≈ 5 MB / hourMessaging & email≈ 20 MB / hourSocial browsing≈ 150 MB / hourVideo calls≈ 600 MB / hourHD streaming≈ 1.5 GB / hourTypical usage rates — actual consumption varies by app and quality settings.
Data usage guide. A 20 GB plan covers roughly two weeks of normal travel use.
Every plan includesNo tiers of basic dignity — these ship with all plansEvery plan includesThe baseline is generous on purpose.6 languagesThe app speaks your language, wherever you're from.Keep your WhatsAppYour existing number keeps working on the data line.Hotspot includedShare with your laptop or tablet at no extra cost.24/7 supportReal humans plus the Tele Agent, around the clock.5G where availableFastest local partner network, selected automatically.One-tap top-upMore data in seconds — no new QR code.
Included with every plan. 5G, hotspot, WhatsApp continuity, top-up, support, six languages — all tiers.
Questions, answeredThe six things everyone asks firstQuestions, answeredShort answers, no sales pitch.How fast is setup?
About two minutes: plan, QR scan, done.
Do I keep my number?
Yes — WhatsApp & iMessage keep working on your existing number.
Does hotspot work?
Yes — share your connection with laptop or tablet.
What if data runs out?
80% alert, then one-tap top-up. No bill shock.
Is it a contract?
No — prepaid. Service simply stops instead of charging extra.
Which phones work?
Any carrier-unlocked, eSIM-capable iPhone or Android.
FAQ at a glance. Short answers, no sales pitch — the questions first, always.
Plan comparison matrixEvery plan for Ukraine — data, validity, best fitPlans at a glanceFour prepaid plans cover every kind of trip to Ukraine.PLANDATAVALIDITYAtlas 5GBWeekend breaks & light use5 GB30 daysAtlas 20GBTwo-week trips & daily use20 GB30 daysAtlas 50GBRemote work & hotspotting50 GB60 daysAtlas UnlimitedHeavy use, zero meteringUnlimited30 days
Plan comparison matrix. Support · Ukraine: four plans, four trip shapes — the matrix carries no fine print.

Your Ukraine plan is two minutes away

Prepaid, no contracts, no roaming surprises. The whole setup takes about two minutes.

See plans and pricing Talk to the Tele Agent