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Documentation

Learn it once. Connect everywhere.

Guides and references for eSIM plans, virtual numbers, Tele Agent and the API. Every guide below works against the live network — no waiting list, no gated steps.

Start here

Quickstarts

Three paths from zero to connected — every step works against the live network.

Buy your first eSIM

  1. Create your account — pick a plan, live now.
  2. Pick a plan and check out — live now.
  3. Scan the QR code to install the eSIM.

Set up a team plan

  1. Create your account — pick a plan, live now.
  2. Create your workspace and invite the team.
  3. Assign numbers and data pools per line.

Build on the developer API

  1. Mint a developer API key (self-serve) — live now.
  2. Read the OpenAPI 3.1 document — live now.
  3. Subscribe to com.esimgomobile.* webhooks for billing, porting, number and call events — live now.
  4. Automate top-ups per line.
For builders

Developer platform — live today

Self-serve API keys, a published OpenAPI 3.1 document, JavaScript and Python SDKs, a CLI, com.esimgomobile.* webhooks, a number-porting API, KYC intake and an honest status page. The product API contract (catalog, checkout, account, QR, balance, numbers, Tele Agent) is live — and so is the developer platform.

Build on the API System status

History

What shipped

Every public change to esimgomobile, newest first — dated, in English, nothing invented.

Read the changelog

Keep exploring

More resources

esimgomobile in Italy

Using docs in Italy? You are on the local edition — key facts for Italy (capital Rome, dial code +39) are below. esimgomobile plans for Italy are live now — monthly plans from $8/mo and one-time travel packs from $3.65, with live checkout.

CapitalRome
Dial code+39
CurrencyEuro (EUR)
Time zoneUTC+1
Main languagesItalian

Plans are live — see plans and pricing.

Up close

esimgomobile in action.

Twenty product screens and twenty field photos — this is what traveling connected looks like.

Ollie Craig
Italy
eSIM dataLive
Local numberAvailable
5GYes
Coverage card on Docs · Italy: data live, local number available, 5G where it exists.
  1. 1Coverage status at a glance: data live, number available, 5G ready.
  2. 2Green means go — no guessing about what's supported.
esimgomobile.com
Dashboard
Active eSIMs3
Data left10 GB
Current cityItaly
Web dashboard on Docs · Italy: every eSIM, every trip, 10 GB left — one screen.
  1. 1Three plans side by side so the trade-off is obvious.
  2. 2Pick by trip length, not by decoding fine print.
Italy · 5G
Signal widget on Docs · Italy: network generation and place, always visible.
  1. 1Signal widget: network generation and destination, always visible.
  2. 2Five bars, zero ambiguity about what you're connected to.
Atlas 20GB
20 GB · 30 days
Italy
Atlas 20GB — 20 GB · 30 days, prepaid and ready on Docs · Italy.
  1. 1Signal widget: network generation and destination, always visible.
  2. 2Five bars, zero ambiguity about what you're connected to.
vs roaming
esimgomobile eSIMone price
Carrier roamingper-day fees
10 GB · 14 days · Italy
The honest comparison on Docs · Italy: one prepaid eSIM price versus carrier roaming.
  1. 1Coverage status at a glance: data live, number available, 5G ready.
  2. 2Green means go — no guessing about what's supported.
My eSIM
79%10 GB left
Days left9
Top up+10 GB
Data dashboard on Docs · Italy: 79% remaining, days left, top-up one tap away.
  1. 1The Tele Agent answers in plain language — no telecom jargon.
  2. 2Every answer is specific to your trip, not a generic FAQ.
Tele Agent
Will my phone work in Italy?
If it's carrier-unlocked and eSIM-capable, yes. I checked Italy bands — you're covered.
Tele Agent chat on Docs · Italy — real questions, specific answers, zero telecom jargon.
  1. 1The Tele Agent answers in plain language — no telecom jargon.
  2. 2Every answer is specific to your trip, not a generic FAQ.
Language
EnglishDeutschFrançais
Language picker on Docs · Italy — English, Deutsch, Français: the app speaks six languages.
  1. 1The plan chip: name, allowance and destination in one line.
  2. 2Everything you need to confirm you're on the right plan.
Tele Agent transcript
Will my phone work in Italy?
If it's carrier-unlocked and eSIM-capable, yes. I checked Italy bands — you're covered.
Tele Agent transcript on Docs · Italy: real question, specific answer.
  1. 1Mockups illustrate the product flow — captions describe what's real.
  2. 2Figures labeled as examples show sample data, never live telemetry.
hand holding phone
Get connected
1 Pick a plan2 Scan QR3 Land online
Three steps on Docs · Italy: pick a plan, scan the QR, land online.
  1. 1A real traveler quote, tied to the destination it mentions.
  2. 2Reviews reference actual trips, not generic praise.
Ben Mack
Italy is calling.
Get your eSIM
“Italy is calling.” — the banner on Docs · Italy: two minutes from curious to connected.
  1. 1Coverage pins show where partner networks are live.
  2. 2The map answers the only question that matters: will it work there?
Support
How does Docs · Italy work?
Enter your trip details and get an instant answer — no account needed.
Support snippet — Docs · Italy: what it does, in one honest answer.
  1. 1A real traveler quote, tied to the destination it mentions.
  2. 2Reviews reference actual trips, not generic praise.
Tele Agent
“Setting up your Italy line…”
AI voice agent on Docs · Italy — answers spoken aloud, never a support ticket.
  1. 1Illustrative speed readout: sample carrier, city and latency figures.
  2. 2The meter demonstrates the readout — figures are examples, not live measurements.
esimgomobile.com
Plans for Italy
Atlas 5GB5 GB · 30 days
Atlas 20GB20 GB · 30 days
Atlas 50GB50 GB · 60 days
Compare plans
Plan picker on Docs · Italy: 5GB, 20GB, 50GB and Unlimited — pick by trip, not fine print.
  1. 1Checkout shows the full price before you pay. Nothing hidden.
  2. 2Amazon Pay handles payment securely; taxes are calculated for you.
90%
data left
Usage ring on Docs · Italy — 90% of data left: the number travelers check most.
  1. 1Signal widget: network generation and destination, always visible.
  2. 2Five bars, zero ambiguity about what you're connected to.
esimgomobile.com
cute little girl with suitcase and passport
Docs
Travel guides · 8 min read
From the blog: “Docs” — travel guides in about eight minutes.
  1. 1Three plans side by side so the trade-off is obvious.
  2. 2Pick by trip length, not by decoding fine print.
Coverage
195
destinations live
Italy5G ready
Check coverage
Coverage at a glance for Docs · Italy: 195 destinations live, fastest local partner selected on its own.
  1. 1Live usage ring: see remaining data at a glance, no mental math.
  2. 2Top-up button sits right where you need it when data runs low.
Recent speeds
Sydney704 Mbps
Istanbul234 Mbps
Sydney582 Mbps
Recent speeds for Docs · Italy — Sydney, Istanbul, Sydney: illustrative 5G figures, not live measurements.
  1. 1Coverage pins show where partner networks are live.
  2. 2The map answers the only question that matters: will it work there?
esimgomobile.com
Checkout
Atlas Unlimited — Italytotal
Taxescalculated
Pay securely
256-bit encrypted · Amazon Pay
Secure checkout on Docs · Italy: Atlas Unlimited, full price up front, no fine print.
  1. 1Checkout shows the full price before you pay. Nothing hidden.
  2. 2Amazon Pay handles payment securely; taxes are calculated for you.
eSIM installedYour Italy plan is ready.
Push · just now
Push notification on Docs · Italy: eSIM installed, plan ready to activate.
  1. 1A real traveler quote, tied to the destination it mentions.
  2. 2Reviews reference actual trips, not generic praise.
a group of people having a discussion — Docs · Italy: Rain or shine, the connection holds — weather doesn't throttle data.
Docs · Italy: Rain or shine, the connection holds — weather doesn't throttle data.
man in white dress shirt using a laptop — Docs · Italy: The modern arrival: online before the seatbelt sign goes off.
Docs · Italy: The modern arrival: online before the seatbelt sign goes off.
eiffel tower — Docs · Italy: Every guide shows the happy path and the three ways it breaks.
Docs · Italy: Every guide shows the happy path and the three ways it breaks.
Manzoni Studios — Docs · Italy: Coworking abroad: laptop tethered, calls crisp, deadlines met.
Docs · Italy: Coworking abroad: laptop tethered, calls crisp, deadlines met.
Man using a smartphone on a train journey through scenic landscape. — Docs · Italy: The connected trip: maps, messages and translation, all on one eSIM.
Docs · Italy: The connected trip: maps, messages and translation, all on one eSIM.
unrecognizable ethnic man having video conference with upset girlfriend — Docs · Italy: Lost in the medina, found by GPS: the blue dot never lies.
Docs · Italy: Lost in the medina, found by GPS: the blue dot never lies.
skyline of skyscrapers of manhattan from across the water new york city — Docs · Italy: Check-in lines move faster when your documents are on your phone.
Docs · Italy: Check-in lines move faster when your documents are on your phone.
Saila Holidays Zanzibar — Docs · Italy: The window seat office: emails sent somewhere over the ocean.
Docs · Italy: The window seat office: emails sent somewhere over the ocean.
people under cloudy sky — Docs · Italy: Each doc ends with 'still stuck?' — pointing at the Tele Agent.
Docs · Italy: Each doc ends with 'still stuck?' — pointing at the Tele Agent.
elderly man and woman looking at documents — Docs · Italy: Trailheads and lookouts: offline maps downloaded, just in case.
Docs · Italy: Trailheads and lookouts: offline maps downloaded, just in case.
young woman studying in vietnamese cafe — Docs · Italy: The sunrise ferry: tickets in the wallet app, timetable cached offline.
Docs · Italy: The sunrise ferry: tickets in the wallet app, timetable cached offline.
colleagues looking at a computer during a meeting — Docs · Italy: Rooftop check-in: boarding passes and hotel keys, all on the phone.
Docs · Italy: Rooftop check-in: boarding passes and hotel keys, all on the phone.
Jonas F — Docs · Italy: Family group chat: location shared, dinner plans settled in minutes.
Docs · Italy: Family group chat: location shared, dinner plans settled in minutes.
black and white new york city skyline — Docs · Italy: The long layover: streaming, working and messaging, all covered.
Docs · Italy: The long layover: streaming, working and messaging, all covered.
man waiting for flight in airport — Docs · Italy: The departure board flips: gate found, lounge located, all on the eSIM.
Docs · Italy: The departure board flips: gate found, lounge located, all on the eSIM.
João Vítor Heinrichs — Docs · Italy: The docs assume you're at an airport — short, scannable, correct.
Docs · Italy: The docs assume you're at an airport — short, scannable, correct.
black corded headphones on blue and yellow surface — Docs · Italy: The docs are versioned — what you read matches what you run.
Docs · Italy: The docs are versioned — what you read matches what you run.
Mikhail Nilov — Docs · Italy: Currency exchange, skipped: the phone pays at the real rate.
Docs · Italy: Currency exchange, skipped: the phone pays at the real rate.
eiffel tower — Docs · Italy: The commute, handled: podcasts downloaded, messages sent, no dead zones.
Docs · Italy: The commute, handled: podcasts downloaded, messages sent, no dead zones.
Modern Airport Terminal — Docs · Italy: Hiking the ridge: trail map offline, emergency numbers saved.
Docs · Italy: Hiking the ridge: trail map offline, emergency numbers saved.

Explainer

Docs: the full picture

Everything on this page exists to answer one question well: how does esimgomobile fit into your trip? The sections below go deep so you never need a second tab.

The short version: prepaid travel eSIMs across 195 destinations, installed by QR code in two minutes, managed from a dashboard, with an AI agent on call when you need a human-style answer fast.

The long version is the rest of this page — plans, mechanics, edge cases and honest trade-offs, written the way we'd explain it to a friend.

Explainer

How it works, step by step

  1. Pick your plan
    • Choose data for your trip length — 5 GB covers a long weekend, 20 GB a fortnight, 50 GB or Unlimited a month of heavy use.
    • Checkout takes about two minutes through the secure Amazon Pay checkout.
  2. Scan the QR code
    • Your eSIM arrives instantly. Open your phone camera, scan, and the plan installs itself.
    • No store visit, no plastic SIM, no waiting for the post.
  3. Land connected
    • Turn on data roaming for the eSIM line when you land — you're online before baggage claim.
    • The eSIM finds the local partner network automatically.

Explainer

Good to know

  • Charge your phone before long travel days; weak signal areas drain batteries faster.
  • If a page won't load, toggle airplane mode for ten seconds — it forces a fresh network attach.
  • Screenshot your hotel address and booking confirmations — you'll want them with no signal.
  • Set a data alert at 80% so a top-up never surprises you mid-trip.
  • Turn off auto-play on social apps before you fly; it quietly eats roaming data.
  • Save your eSIM QR code somewhere safe (email it to yourself) in case you switch phones mid-trip.

These are the details that separate a smooth trip from a stressful one — small, unglamorous, and worth more than any feature list.

Explainer

Why travelers switch

And because everything is prepaid through Amazon Pay, the commercial relationship is simple: you pay for data, you get data, it ends when it ends.

Roaming bills taught a generation to fear their phones abroad. The eSIM generation simply never learned that fear — data is prepaid, visible and finite.

The Tele Agent closes the remaining gap: a question at midnight in a foreign terminal gets an answer in seconds, not a support ticket.

Visual guides

Italy, visualized.

Docs — data dashboard

The product's headline numbers, switchable by dataset.

195
destinations live
global footprint
4
Atlas plans
prepaid, no contracts
~2 min
typical install
QR scan to online
6
app languages
EN ES FR DE PT JA
Atlas 5GB: 5 GB over 30 days — Weekend breaks & light useAtlas 5GB 5 GBAtlas 20GB: 20 GB over 30 days — Two-week trips & daily useAtlas 20GB 20 GBAtlas 50GB: 50 GB over 60 days — Remote work & hotspottingAtlas 50GB 50 GBAtlas Unlimited: Unlimited over 30 days — Heavy use, zero meteringAtlas Unlimited Unlimited
Atlas 5GB: 30-day validityAtlas 5GB 30 daysAtlas 20GB: 30-day validityAtlas 20GB 30 daysAtlas 50GB: 60-day validityAtlas 50GB 60 daysAtlas Unlimited: 30-day validityAtlas Unlimited 30 days
Illustrative — D1: 100% of maxIllustrative — D10: 70% of maxIllustrative — D20: 42% of maxIllustrative — D30: 12% of maxDay 1Day 10Day 20Day 30IllustrativeIllustrative 20 GB burn-down at moderate use.

Hover any bar or point for its exact value. Tabs switch datasets — everything on this panel is computed from live product data unless labeled illustrative.

Docs — data dashboard. Plan allowances, validity windows and a typical usage curve for Docs — hover for exact values.
Every plan includesNo tiers of basic dignity — these ship with all plansEvery plan includesThe baseline is generous on purpose.Hotspot includedShare with your laptop or tablet at no extra cost.6 languagesThe app speaks your language, wherever you're from.24/7 supportReal humans plus the Tele Agent, around the clock.5G where availableFastest local partner network, selected automatically.Keep your WhatsAppYour existing number keeps working on the data line.One-tap top-upMore data in seconds — no new QR code.
Included with every plan. Six things ship with every plan — the Docs · Italy baseline, generous on purpose.
Docs: capability profileWhat the tool is good at — illustrative profileCapability profileFive strengths, ranked by what users feel first.Private by designyour inputs stay in your browserInstant resultsno waiting, no signupAlways currentreflects live plans and coverageMobile friendlyworks on the phone in your handShares wellsend the answer to travel companionsIllustrative profile based on tool design — not measured telemetry.
Capability profile. Ranked by what travelers notice first, not by marketing priority.
How Docs worksFour steps from question to answerHow this tool worksBuilt to answer one question well.1Enter your detailsTrip, data needs, destination. The tool does the math.2Apply itJump straight to the plan, setting or page it points to.3Open the toolNo account needed — it loads instantly in your browser.4Get the answerClear result with next steps — save it or act on it.
Tool walkthrough. Docs · Italy, demystified: open, enter, answer, act.
Plan comparison matrixEvery plan for Italy — data, validity, best fitPlans at a glanceFour prepaid plans cover every kind of trip to Italy.PLANDATAVALIDITYAtlas 5GBWeekend breaks & light use5 GB30 daysAtlas 20GBTwo-week trips & daily use20 GB30 daysAtlas 50GBRemote work & hotspotting50 GB60 daysAtlas UnlimitedHeavy use, zero meteringUnlimited30 days
Plan comparison matrix. Docs · Italy: four plans, four trip shapes — the matrix carries no fine print.
Get connected in three stepsFrom purchase to online in about two minutesGet connected in three stepsNo store visit, no plastic SIM, no waiting for the post.1Scan the QR codeThe eSIM installs straight onto your phone. No store, no plastic SIM.2Pick your planChoose data for your trip — checkout takes about two minutes.3Land connectedSwitch the line on when you arrive — online before baggage claim.
Three-step setup. Install days before departure or minutes before boarding — your call.
Network at a glanceCoverage facts for ItalyNetwork at a glanceThe numbers that matter before you buy.195destinations liveesimgomobile network data5Gwhere available in Italyesimgomobile network data6app languagesesimgomobile network data2 mintypical install timeesimgomobile network dataPlus: local numbers where available, hotspot included, 24/7 support.Prepaid only — when the plan ends, it simply stops. No contracts.
Coverage facts. Italy connects to the fastest available local partner network automatically.
What your gigabytes meanTypical hourly usage per activityWhat your gigabytes meanTranslate plan sizes into real travel behavior.Maps & navigation≈ 5 MB / hourMessaging & email≈ 20 MB / hourSocial browsing≈ 150 MB / hourVideo calls≈ 600 MB / hourHD streaming≈ 1.5 GB / hourTypical usage rates — actual consumption varies by app and quality settings.
Data usage guide. A 20 GB plan covers roughly two weeks of normal travel use.
Pro tipsFour habits of the always-connectedPro tipsSmall habits, big difference.1Keep home SIM for 2FABank codes still arrive while data runs on the eSIM.2Download offline mapsThey save data and work in dead zones.3Check unlock statusCarrier-locked phones can't add an eSIM — verify first.4Set an 80% alertA top-up should never surprise you mid-trip.
Pro tips. Four habits for smooth trips — pro tips for Docs · Italy.
Questions, answeredThe six things everyone asks firstQuestions, answeredShort answers, no sales pitch.How fast is setup?
About two minutes: plan, QR scan, done.
Is it a contract?
No — prepaid. Service simply stops instead of charging extra.
Which phones work?
Any carrier-unlocked, eSIM-capable iPhone or Android.
Do I keep my number?
Yes — WhatsApp & iMessage keep working on your existing number.
Does hotspot work?
Yes — share your connection with laptop or tablet.
What if data runs out?
80% alert, then one-tap top-up. No bill shock.
FAQ at a glance. Six questions every traveler asks — the Docs · Italy answers, one screen.
Who it's forFour travelers, one toolWho it's forBuilt for real trip shapes, not personas.1The last-minute flyer
Answer in minutes, eSIM installed before boarding.
esimgomobile network data2The family organizer
One tool, every traveler's needs covered.
esimgomobile network data3The planner
Compare before you commit — know the right plan weeks ahead.
esimgomobile network data4The remote worker
Size data for video calls and hotspotting with confidence.
esimgomobile network data
Use cases. If you recognize yourself here, the tool will pay for its click.

Your Italy plan is two minutes away

Prepaid, no contracts, no roaming surprises. The whole setup takes about two minutes.

See plans and pricing Talk to the Tele Agent