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Documentation

Learn it once. Connect everywhere.

Guides and references for eSIM plans, virtual numbers, Tele Agent and the API. Every guide below works against the live network — no waiting list, no gated steps.

Start here

Quickstarts

Three paths from zero to connected — every step works against the live network.

Buy your first eSIM

  1. Create your account — pick a plan, live now.
  2. Pick a plan and check out — live now.
  3. Scan the QR code to install the eSIM.

Set up a team plan

  1. Create your account — pick a plan, live now.
  2. Create your workspace and invite the team.
  3. Assign numbers and data pools per line.

Build on the developer API

  1. Mint a developer API key (self-serve) — live now.
  2. Read the OpenAPI 3.1 document — live now.
  3. Subscribe to com.esimgomobile.* webhooks for billing, porting, number and call events — live now.
  4. Automate top-ups per line.
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Check device compatibility→ Installation guide→ Coverage by country→ API & developers→ System status→ Pricing→ eSIM plans→ Virtual numbers→ Tele Agent→
Platform

The platform, in five parts

Coverage

195 country guides with install steps and local network notes.

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Plans

Data plus a permanent phone number on one eSIM line.

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Numbers

Real virtual numbers for calls, SMS and verification codes.

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Tele Agent

An AI receptionist that answers, books and summarizes calls.

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API

Catalog, checkout, account, QR, balance, numbers and Tele Agent endpoints.

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For builders

Developer platform — live today

Self-serve API keys, a published OpenAPI 3.1 document, JavaScript and Python SDKs, a CLI, com.esimgomobile.* webhooks, a number-porting API, KYC intake and an honest status page. The product API contract (catalog, checkout, account, QR, balance, numbers, Tele Agent) is live — and so is the developer platform.

Build on the API System status

History

What shipped

Every public change to esimgomobile, newest first — dated, in English, nothing invented.

Read the changelog

Keep exploring

More resources

Blog→ Tools hub→ Pricing→ Status→ Support→

esimgomobile in South Africa

Using docs in South Africa? You are on the local edition — key facts for South Africa (capital Pretoria, dial code +27) are below. esimgomobile plans for South Africa are live now — monthly plans from $8/mo and one-time travel packs from $3.65, with live checkout.

CapitalPretoria
Dial code+27
CurrencySouth African rand (ZAR)
Time zoneUTC+2
Main languages11 official languages incl. English

Plans are live — see plans and pricing.

Inside the app

esimgomobile in action.

A visual walkthrough built for this page — mockups of the exact experience plus photography from the field.

Language
PortuguêsEspañol日本語
Language picker on Docs · South Africa — Português, Español, 日本語: the app speaks six languages.
  1. 1Signal widget: network generation and destination, always visible.
  2. 2Five bars, zero ambiguity about what you're connected to.
Why travelers pick it
  • 24/7 support
  • One-tap top-up
  • Hotspot included
Why travelers pick Docs · South Africa: 24/7 support, One-tap top-up, Hotspot included.
  1. 1The roaming math, made visible: one price versus per-day carrier fees.
  2. 2This is the comparison most travelers never see until the bill.
Tele Agent
“Setting up your South Africa line…”
AI voice agent on Docs · South Africa — answers spoken aloud, never a support ticket.
  1. 1The plan card shows exactly what you're buying — data, days, destination.
  2. 2One tap starts the two-minute QR install.
Virtual number
+1 205 282 0645
Routes toSouth Africa
SMS + voiceEnabled
Your second line on Docs · South Africa: +1 205 282 0645 — real number, SMS and voice enabled.
  1. 1The roaming math, made visible: one price versus per-day carrier fees.
  2. 2This is the comparison most travelers never see until the bill.
Speed test
269Mbps
5G · South Africa · 89 ms
Illustrative speed readout on Docs · South Africa: 269 Mbps, 89 ms — example figures, not live measurements.
  1. 1The plan card shows exactly what you're buying — data, days, destination.
  2. 2One tap starts the two-minute QR install.
195
destinations live
launch fact
Launch fact behind Docs · South Africa: 195 destinations live — a fixed figure, not live telemetry.
  1. 1The roaming math, made visible: one price versus per-day carrier fees.
  2. 2This is the comparison most travelers never see until the bill.
Support
How does Docs · South Africa work?
Enter your trip details and get an instant answer — no account needed.
Support snippet — Docs · South Africa: what it does, in one honest answer.
  1. 1A real traveler quote, tied to the destination it mentions.
  2. 2Reviews reference actual trips, not generic praise.
South Africa · 5G
Signal widget on Docs · South Africa: network generation and place, always visible.
  1. 1Signal widget: network generation and destination, always visible.
  2. 2Five bars, zero ambiguity about what you're connected to.
esimgomobile.com
Plans for South Africa
Atlas 5GB5 GB · 30 days
Atlas 20GB20 GB · 30 days
Atlas 50GB50 GB · 60 days
Compare plans
Plan picker on Docs · South Africa: 5GB, 20GB, 50GB and Unlimited — pick by trip, not fine print.
  1. 1The dashboard keeps every eSIM, every trip, in one place.
  2. 2Rows show data left, days left and current city at a glance.
Atlas Unlimited
Unlimited · 30 days
South Africa
Atlas Unlimited — Unlimited · 30 days, prepaid and ready on Docs · South Africa.
  1. 1Usage ring compresses the whole plan into one glanceable number.
  2. 2Percent remaining is the only metric most travelers check.
esimgomobile.com
Dashboard
Active eSIMs2
Data left10 GB
Current citySouth Africa
Web dashboard on Docs · South Africa: every eSIM, every trip, 10 GB left — one screen.
  1. 1The dashboard keeps every eSIM, every trip, in one place.
  2. 2Rows show data left, days left and current city at a glance.
eSIM installedYour South Africa plan is ready.
Push · just now
Push notification on Docs · South Africa: eSIM installed, plan ready to activate.
  1. 1A real traveler quote, tied to the destination it mentions.
  2. 2Reviews reference actual trips, not generic praise.
Network
5G
South Africa connected
Network widget for Docs · South Africa: 5G, full bars — zero ambiguity about the connection.
  1. 1Illustrative speed readout: sample carrier, city and latency figures.
  2. 2The meter demonstrates the readout — figures are examples, not live measurements.
Tele Agent transcript
How fast is the data in South Africa?
South Africa averages 5G in cities. Your plan connects to the fastest local network automatically.
Tele Agent transcript on Docs · South Africa: real question, specific answer.
  1. 1A real support transcript: the question, then the specific answer.
  2. 2This is what 'AI support' actually looks like in practice.
My eSIM
76%50 GB left
Days left20
Top up+10 GB
Data dashboard on Docs · South Africa: 76% remaining, days left, top-up one tap away.
  1. 1The Tele Agent answers in plain language — no telecom jargon.
  2. 2Every answer is specific to your trip, not a generic FAQ.
Tele Agent
How fast is the data in South Africa?
South Africa averages 5G in cities. Your plan connects to the fastest local network automatically.
Tele Agent chat on Docs · South Africa — real questions, specific answers, zero telecom jargon.
  1. 1Live usage ring: see remaining data at a glance, no mental math.
  2. 2Top-up button sits right where you need it when data runs low.
Coverage
195
destinations live
South Africa5G ready
Check coverage
Coverage at a glance for Docs · South Africa: 195 destinations live, fastest local partner selected on its own.
  1. 1The Tele Agent answers in plain language — no telecom jargon.
  2. 2Every answer is specific to your trip, not a generic FAQ.
Recent speeds
Cairo315 Mbps
Marrakech611 Mbps
Marrakech779 Mbps
Recent speeds for Docs · South Africa — Cairo, Marrakech, Marrakech: illustrative 5G figures, not live measurements.
  1. 1A real support transcript: the question, then the specific answer.
  2. 2This is what 'AI support' actually looks like in practice.
Mikhail Nilov
Get connected
1 Pick a plan2 Scan QR3 Land online
Three steps on Docs · South Africa: pick a plan, scan the QR, land online.
  1. 1A real traveler quote, tied to the destination it mentions.
  2. 2Reviews reference actual trips, not generic praise.
eSIM plan
Atlas UnlimitedUnlimited · 30 days
South Africa
Install eSIM
Atlas Unlimited on Docs · South Africa — Unlimited · 30 days, prepaid with the full price shown before you pay.
  1. 1The plan card shows exactly what you're buying — data, days, destination.
  2. 2One tap starts the two-minute QR install.
the wing of an airplane — Docs · South Africa: The window seat office: emails sent somewhere over the ocean.
Docs · South Africa: The window seat office: emails sent somewhere over the ocean.
adventurer hiking in foggy mountain landscape — Docs · South Africa: The modern arrival: online before the seatbelt sign goes off.
Docs · South Africa: The modern arrival: online before the seatbelt sign goes off.
Tom Verdoot — Docs · South Africa: API references with copy-paste curl — the docs respect your time.
Docs · South Africa: API references with copy-paste curl — the docs respect your time.
Casually dressed man using smartphone in Berlin city street with historic architecture. — Docs · South Africa: The red-eye recovery: hotel early-check-in arranged mid-flight.
Docs · South Africa: The red-eye recovery: hotel early-check-in arranged mid-flight.
eifel tower from the port liena — Docs · South Africa: Street-food stalls and mobile pay: dinner ordered without a word of the language.
Docs · South Africa: Street-food stalls and mobile pay: dinner ordered without a word of the language.
group of friends enjoying a beach day — Docs · South Africa: Travelers stay online from the moment they land — no SIM queues, no roaming shock.
Docs · South Africa: Travelers stay online from the moment they land — no SIM queues, no roaming shock.
businesspeople brainstorming in conference room — Docs · South Africa: Check-in lines move faster when your documents are on your phone.
Docs · South Africa: Check-in lines move faster when your documents are on your phone.
creative professional on video call — Docs · South Africa: The departure board flips: gate found, lounge located, all on the eSIM.
Docs · South Africa: The departure board flips: gate found, lounge located, all on the eSIM.
Dajana Reçi — Docs · South Africa: Street level: navigation, rideshares and reviews, all instant.
Docs · South Africa: Street level: navigation, rideshares and reviews, all instant.
Radubradu — Docs · South Africa: Platform to platform: tickets, timetables and taxis in one hand.
Docs · South Africa: Platform to platform: tickets, timetables and taxis in one hand.
cheerful girlfriends walking together along sandy beach — Docs · South Africa: Downtown, connected: the eSIM finds the fastest local network on its own.
Docs · South Africa: Downtown, connected: the eSIM finds the fastest local network on its own.
woman taking a picture by mobile phone — Docs · South Africa: The business trip: client deck synced, video call joined from the taxi.
Docs · South Africa: The business trip: client deck synced, video call joined from the taxi.
a man in white crew neck shirt wearing black headphones — Docs · South Africa: City lights after dark — the eSIM doesn't care what time it is.
Docs · South Africa: City lights after dark — the eSIM doesn't care what time it is.
Alexander Grey — Docs · South Africa: Souvenir hunting with live currency conversion in your pocket.
Docs · South Africa: Souvenir hunting with live currency conversion in your pocket.
aircraft wing in close up shot — Docs · South Africa: Museum afternoons with audio guides streaming, not buffering.
Docs · South Africa: Museum afternoons with audio guides streaming, not buffering.
woman laptop freelancer web design — Docs · South Africa: Island time, online time: ferries, beaches and full signal.
Docs · South Africa: Island time, online time: ferries, beaches and full signal.
eiffel tower in worm hole view — Docs · South Africa: Currency exchange, skipped: the phone pays at the real rate.
Docs · South Africa: Currency exchange, skipped: the phone pays at the real rate.
eiffel tower architectural marvel in paris — Docs · South Africa: Coast roads and country lanes — the map keeps up wherever you roam.
Docs · South Africa: Coast roads and country lanes — the map keeps up wherever you roam.
view from airplane window with cloudscape — Docs · South Africa: Family group chat: location shared, dinner plans settled in minutes.
Docs · South Africa: Family group chat: location shared, dinner plans settled in minutes.
commercial buildings — Docs · South Africa: The welcome home: eSIM deleted in one tap, no contract to cancel.
Docs · South Africa: The welcome home: eSIM deleted in one tap, no contract to cancel.

Explainer

Docs: the full picture

Everything on this page exists to answer one question well: how does esimgomobile fit into your trip? The sections below go deep so you never need a second tab.

The short version: prepaid travel eSIMs across 195 destinations, installed by QR code in two minutes, managed from a dashboard, with an AI agent on call when you need a human-style answer fast.

The long version is the rest of this page — plans, mechanics, edge cases and honest trade-offs, written the way we'd explain it to a friend.

Explainer

How it works, step by step

  1. Choose data that fits the trip
    • Short city break? 5 GB. Two weeks with maps and video calls? 20 GB. Working remotely or hotspotting? 50 GB or Unlimited.
    • Every plan shows exactly what you get — no asterisks.
  2. Install in two minutes
    • Buy, scan the QR code, done. The whole thing happens on your phone, wherever you are.
    • Install days before you fly or minutes before boarding — your call.
  3. Switch on and go
    • Enable the eSIM line in settings when you arrive. It connects to the fastest local partner network on its own.
    • Your home number keeps working for calls and texts on your physical SIM if you keep it active.

Explainer

Good to know

  • Download offline maps for your destination — they save data and work in dead zones.
  • Charge your phone before long travel days; weak signal areas drain batteries faster.
  • Hotspot sparingly: one laptop tethered all day can burn through a week of phone data.
  • Check that your phone is carrier-unlocked before you buy any eSIM — locked phones can't add one.
  • Set a data alert at 80% so a top-up never surprises you mid-trip.
  • Save your eSIM QR code somewhere safe (email it to yourself) in case you switch phones mid-trip.

These are the details that separate a smooth trip from a stressful one — small, unglamorous, and worth more than any feature list.

Explainer

Why travelers switch

Roaming bills taught a generation to fear their phones abroad. The eSIM generation simply never learned that fear — data is prepaid, visible and finite.

And because everything is prepaid through Amazon Pay, the commercial relationship is simple: you pay for data, you get data, it ends when it ends.

The Tele Agent closes the remaining gap: a question at midnight in a foreign terminal gets an answer in seconds, not a support ticket.

Visual guides

South Africa, visualized.

Docs — data dashboard

The product's headline numbers, switchable by dataset.

195
destinations live
global footprint
4
Atlas plans
prepaid, no contracts
~2 min
typical install
QR scan to online
6
app languages
EN ES FR DE PT JA
Atlas 5GB: 5 GB over 30 days — Weekend breaks & light useAtlas 5GB 5 GBAtlas 20GB: 20 GB over 30 days — Two-week trips & daily useAtlas 20GB 20 GBAtlas 50GB: 50 GB over 60 days — Remote work & hotspottingAtlas 50GB 50 GBAtlas Unlimited: Unlimited over 30 days — Heavy use, zero meteringAtlas Unlimited Unlimited
Atlas 5GB: 30-day validityAtlas 5GB 30 daysAtlas 20GB: 30-day validityAtlas 20GB 30 daysAtlas 50GB: 60-day validityAtlas 50GB 60 daysAtlas Unlimited: 30-day validityAtlas Unlimited 30 days
Illustrative — D1: 100% of maxIllustrative — D10: 70% of maxIllustrative — D20: 42% of maxIllustrative — D30: 12% of maxDay 1Day 10Day 20Day 30IllustrativeIllustrative 20 GB burn-down at moderate use.

Hover any bar or point for its exact value. Tabs switch datasets — everything on this panel is computed from live product data unless labeled illustrative.

Docs — data dashboard. Plan allowances, validity windows and a typical usage curve for Docs — hover for exact values.
Who it's forFour travelers, one toolWho it's forBuilt for real trip shapes, not personas.1The last-minute flyer
Answer in minutes, eSIM installed before boarding.
esimgomobile network data2The planner
Compare before you commit — know the right plan weeks ahead.
esimgomobile network data3The family organizer
One tool, every traveler's needs covered.
esimgomobile network data4The remote worker
Size data for video calls and hotspotting with confidence.
esimgomobile network data
Use cases. Six traveler shapes, one tool — Docs · South Africa's use cases.
Plan comparison matrixEvery plan for South Africa — data, validity, best fitPlans at a glanceFour prepaid plans cover every kind of trip to South Africa.PLANDATAVALIDITYAtlas 5GBWeekend breaks & light use5 GB30 daysAtlas 20GBTwo-week trips & daily use20 GB30 daysAtlas 50GBRemote work & hotspotting50 GB60 daysAtlas UnlimitedHeavy use, zero meteringUnlimited30 days
Plan comparison matrix. Docs · South Africa: four plans, four trip shapes — the matrix carries no fine print.
Pro tipsFour habits of the always-connectedPro tipsSmall habits, big difference.1Check unlock statusCarrier-locked phones can't add an eSIM — verify first.2Install before you flyAirport Wi-Fi is the worst place to set up connectivity.3Keep home SIM for 2FABank codes still arrive while data runs on the eSIM.4Screenshot bookingsHotel address & confirmations, available with no signal.
Pro tips. Veterans do all four without thinking.
Get connected in three stepsFrom purchase to online in about two minutesGet connected in three stepsNo store visit, no plastic SIM, no waiting for the post.1Land connectedSwitch the line on when you arrive — online before baggage claim.2Scan the QR codeThe eSIM installs straight onto your phone. No store, no plastic SIM.3Pick your planChoose data for your trip — checkout takes about two minutes.
Three-step setup. Buy, scan, land: the whole sequence fits in a coffee queue.
Docs: capability profileWhat the tool is good at — illustrative profileCapability profileFive strengths, ranked by what users feel first.Instant resultsno waiting, no signupMobile friendlyworks on the phone in your handAlways currentreflects live plans and coveragePrivate by designyour inputs stay in your browserShares wellsend the answer to travel companionsIllustrative profile based on tool design — not measured telemetry.
Capability profile. What Docs · South Africa does best — the capability profile, honestly ranked.
Network at a glanceCoverage facts for South AfricaNetwork at a glanceThe numbers that matter before you buy.195destinations liveesimgomobile network data5Gwhere available in South Africaesimgomobile network data6app languagesesimgomobile network data2 mintypical install timeesimgomobile network dataPlus: local numbers where available, hotspot included, 24/7 support.Prepaid only — when the plan ends, it simply stops. No contracts.
Coverage facts. Destinations, 5G, languages, install speed — the numbers that matter before you buy.
Every plan includesNo tiers of basic dignity — these ship with all plansEvery plan includesThe baseline is generous on purpose.6 languagesThe app speaks your language, wherever you're from.24/7 supportReal humans plus the Tele Agent, around the clock.Hotspot includedShare with your laptop or tablet at no extra cost.Keep your WhatsAppYour existing number keeps working on the data line.5G where availableFastest local partner network, selected automatically.One-tap top-upMore data in seconds — no new QR code.
Included with every plan. From 5 GB to Unlimited, the inclusions don't shrink.
How Docs worksFour steps from question to answerHow this tool worksBuilt to answer one question well.1Get the answerClear result with next steps — save it or act on it.2Enter your detailsTrip, data needs, destination. The tool does the math.3Open the toolNo account needed — it loads instantly in your browser.4Apply itJump straight to the plan, setting or page it points to.
Tool walkthrough. Every tool on esimgomobile follows the same honest pattern: input, math, answer.
What your gigabytes meanTypical hourly usage per activityWhat your gigabytes meanTranslate plan sizes into real travel behavior.Maps & navigation≈ 5 MB / hourMessaging & email≈ 20 MB / hourSocial browsing≈ 150 MB / hourVideo calls≈ 600 MB / hourHD streaming≈ 1.5 GB / hourTypical usage rates — actual consumption varies by app and quality settings.
Data usage guide. A 20 GB plan covers roughly two weeks of normal travel use.
Questions, answeredThe six things everyone asks firstQuestions, answeredShort answers, no sales pitch.Does hotspot work?
Yes — share your connection with laptop or tablet.
Which phones work?
Any carrier-unlocked, eSIM-capable iPhone or Android.
Do I keep my number?
Yes — WhatsApp & iMessage keep working on your existing number.
How fast is setup?
About two minutes: plan, QR scan, done.
What if data runs out?
80% alert, then one-tap top-up. No bill shock.
Is it a contract?
No — prepaid. Service simply stops instead of charging extra.
FAQ at a glance. Short answers, no sales pitch — the questions first, always.

Your South Africa plan is two minutes away

Join thousands of travelers who land connected. Your eSIM installs in two minutes.

See plans and pricing Talk to the Tele Agent